Dunkin’ Donuts

This place should be rated NO stars. They are famous for getting NOTHING done, getting the wrong order in, and being rude.
This is THE place where a DD should run smoothly and efficiently… After all, Morgan Stanley and Goldman Sachs’ offices are upstairs. But NOPE, they have made it their mission in life to make us wait for our mediocre coffee and stale bagels.
I keep telling myself that I will go across the street to the Starbucks to get my coffees during the day, but in the winter I sometimes cannot face the cold… So I face the lines :(
Honestly, this place is sad. If you don’t want Starbucks across the street, go to McDonald’s right next to it, but do not go to this DD.

Based on an afternoon discussion with coworkers —
They constantly accuse people of stealing from them when you use pre-​paid Dunkin coupons.
They mess up your order 4 days out of 5.
They have 10 people operating the establishment and manage to get nothing done (kind of like our team).
The woman who runs the show yells at everybody (including customers)… God forbid you forget to take your coffee.
There is a great coffee place just next to it with a quiet/​relaxing atmosphere…

I just want to Unilocal this location because it doesn’t seem to pop up in the Dunkin Donuts Store Locator on the official website. I ventured here one day and walked to the below ground concourse. Yes, this store does exist, is live and kicking. So if you need your Dunkin Donuts fix, the very most southern FiDI workers can rejoice!
Sometimes you may see the line out the door, with about 10 – 15 on line, but don’t fret as it moves very fast. I’ve been here a couple times and every time the coffee (Regular and Hazelnut) seemed to be ever so slightly watered down.

If I could give, I would give this place no stars! The food is okay, I mean its dunkin donuts, what could go wrong?! BUT you are wrong, first of all, they got the wrong order, then it took them 15 mins to make a toasted beagle. AND the «best» part is that It happens 2 out of 5 times every week! After coming here for a month for quick easy breakfast, I would never ever want to waste my time and money on it again! Don’t come here and waste your valuable time if you want a quick bite! Not worth it!

For the ever important, yet elusive 92^nd review, I have chosen to review this particular Double D’s franchise housed in 1 New York Plaza. Before exploring any further into what makes this establishment so abysmally intolerable, I must note that there are a few things that may cause this review to be biased: 1) I am one of those health-​conscious-​green-​tea-​chugging p*ssies that doesn’t really get off on the caffeine high provided by coffee, 2) I think those who review chains are the biggest tools on Earth (now myself included), and 3) I think the new face of the brand, Rachel Ray, is the biggest tw@twaffle to ever blow her way to the top of the food network and mainstream media, and can’t wait until the «Sure, I love to add E.V.O.O. to my medium hazelnut coffee to get me going in the morning. America runs on Dunkin’,» add campaign surfaces on YouTube.
All of that being said, when I do venture into the realm of coffee, I usually favor the offerings from Double D’s, and considering I was an undergrad in Boston, it would have been a grave offense if I shunned this chain for my coffee needs. The coffee is weak, the way I enjoy, and when asked for milk and sugar they typically overdo it with both, which completely masks the taste of the coffee — thus I love it.
Now to this particular location. This place is in complete disarray. My best estimate is three out of the five business days during the week, inventory is on display directly next to where the line forms. By inventory I mean the boxes filled with cups, straws, lids, napkins, etc. Not very pleasant to look at. Usually I stop in at about 7:18 am, when the line is significant but hardly overbearing. During this time they usually have 6 people working and still the quality of service and product is inconsistent and overall lacking. Some days my coffee is prepared the way I like it, and other days it tastes like they gave me another’s coffee order. Here’s the kicker, depending on the day I get charged a different price for the same medium coffee with milk and sugar order. it’s no surprise that there is really nothing edible at any DDs, and it should really be renamed to reflect the fact that it’s a beverage company. I guess I’m just salty because when I was once a Masshole, I really enjoyed their coffee, but now (especially at this location and with other alternatives abound) I loathe it.
In the ongoing struggle for Bostonians to convince themselves and the rest of the country that the city isn’t New York’s red-​headed step cousin, Boston’s Dunkin’ Donuts win out. Oh and the Giants beat those sorry bunch of cheaters — so you can keep your DD victory, Massholes.

This particular Dunkin’ Donuts is a well kept secret as it’s not visible from the street – you actually have to know about it as it’s under 1 New York Plaza.
The line is typically long when you’d expect it with approximately 6 staff members working at a time. There’s one tiny woman who loves to scream at the rest of the employees. Don’t know if she’s the manager, owner, or just a DD harpie. And what would a friendly staff be without someone to sexually harrass me? One guy asked me if he could tattoo my name to his neck and could he have my necklace? When I told him «no», he asked if he could kiss it. Yes, mi vida loca!
There’s a very tiny area for you to eat in, but they’re not expecting you to. Come on – it’s under an office building! The store is well lit.
I wouldn’t exactly say this Dunkin’ Donuts is handicapped accessible. If you’re coming in from the street, there are steps. If you come down from the office building, there’s an escalator… but I don’t think that’d cut it.
NB: SKIP the Milky Way hot chocolate! TOOOOOO sweet!