Duane Reade

I’ve been getting my prescriptions filled here for many years and have always found the pharmacists, their assistants, and the whole staff very friendly and helpful. Whatever problems I’ve encountered always turn out to be because of some weird rule or procedure with my insurance company. I have to shout out to Astro, who works in the pharmacy. He’s always been amazingly nice and unfailingly helpful. Many of the staff members speak Spanish and, although that’s not something I need, it’s good to know that they’re there for customers who need it.
The store underwent a big remodel a few years ago and it’s bright, clean, and full of useful and tasty items at a fairly reasonable price.
Although the store is owned by a big corporation, I’ve been dealing with mostly the same people for as long as I can remember. It’s my neighborhood drugstore. If I’m picking up a prescription, they usually bring it to the counter when they see me coming.

When I go there they usually follow me around and when I go to pay at the register they used to ask all the time if I found what I was looking for that was annoying I get my prescriptions filled there they don’t seem enthusiastic about me getting my prescriptions filled there. Their employees seem to purposely get in the way.

It is a normal Duane Reade. This place was about 5 minute walk to Hostelling International-​New York City hostel. I was in need of a certain kind of ointment so I walked here. I bought what I wanted, and the staff was nice, so five stars.

Be careful with this one. I’ve became a victim of a skimmer when I made a purchase here. My bank account was practically wiped out and now I have to dispute my future purchases that occurred. If you have to go to this location. USE CASH ONLY!

Pros: The staff was nice enough, and the pharmacist (or pharmacy assistant, or whatever he is) was helpful.
Cons: The stock. It seems that they are out of stock of approximately ¹⁄₃ of the items on my list every time I go in. And not always the same items. I don’t get it. And the prices are on the high side as well.

It’s Duane Read… That’s all!
Always there for when you need anything and you can always count on their occasional busy lines. Very good birthday card section too.

Avoid this place! not only did I have to wait in line forever while some lady chatted with the cashier, but they over charged me for my purchase by several dollars above the advertised price on items which could be bought anywhere else for much less. Then, when I noticed the mistake the cashier said «too bad, you already payed». Dishonest and borderline criminal behavior. Will never shop at Duane Reade again

Duane GREED brought toyou by HELLgreens at the corner of Stupid and Incompetent

This place has undergone one of the rolling city-​wide Duane Reade upgrades. Thank goodness. I had been to it a few times pre-​renovation, and… well, it was a relic. There are now bright, shiny aisles and bright, shiny… well, everything! It’s got everything else a typical Duane Reade has. Need I elaborate further?
However, service can be hit or miss, though good more than bad. One time, I purchased items, was rung up, then as my receipt was handed to me, the cashier yawned and stared blankly ahead for a few seconds. Then, he causally walked from behind the counter and stated, «I need the bathroom,» to no one in particular. In the meantime, the five items I purchased sat by the register, un-​bagged. The other cashier looked both horrified and embarrassed. He quickly and very sincerely apologized as he bagged my items up. «I’m sorry,» he said. «A manager should know better than to do that.»
Manager, eh?
Well, when ya gotta go, I suppose…

This is just the worst. The worst attitude the worst service the least amount of help. Buyer beware… if you are using a pharmacy this Duane Reade (and pretty much every other Duane Read) is simply the worst. The store itself is fine for sundries and toiletries, but DO NOT fill your prescriptions here if you can do anything to avoid it. Rite Aid down the block is a bit scummier but the people there are a billion times nicer (and still, i wouldn’t even call THEM nice, just nicer than the scumbags that work at Duane Reade.)

This is the worst drugstore I have ever shopped in. The manager doesn’t care about his customers, the service is sparse and the pharmacy will keep you waiting just to keep you waiting. I will be getting my drugs at Suba pharmacy, an independent drug store nearby where they do care and are like family.

Like a higher end Walgreens, this place is great. Slightly more luxe selection of grooming essentials, and everything you need that you forgot to bring.

It’ll do in a pinch, say… if you’re from out of town and forgot to buy a wedding card or scotch tape. It definitely seems a bit ghetto.

I have had repeated troubles with this store and its pharmacy. They cannot keep a pharmacist which means if no pharmacist shows up for work, your prescriptions are literally held hostage until one shows up (which can be days!) No exaggeration. I was forced to move all prescriptions to another nearby pharmacy. The store manager was not only nasty, but of of little help and the employees told me after he walked away that I caught him on a good day. No wonder I never see the same faces working there when ever I would go in.