Chop’t Creative Salad Company

The owner wrote me a nice email apologizing and offered to send a voucher, and even after taking my time to respond, he never sent anything. If you’re a busy person, don’t waste your time here.

I placed a large lunch order for my team at 11:18 for a 11:30 pickup to say I was panicking was an understatement however when i arrived my order was ready. The gentleman who helped me was named Steven and he was very gracious and helpful. I will definitely being ordering again as well as letting other assistants know to place orders here. Thank you again for being so prompt.

I’ve eaten at a few of these in Manhattan, and find their salads to be consistently fresh and delicious – not to mention, for the money, generously proportioned. As a few reviewers have noted, they do tend to be light with the dressing (calories? cost?), so just ask for more… Honestly, the alternative to Chop’t is not a restaurant that serves salads (to which I think the «nothing special”/meh okay reviews are comparing it), but fast food places like Pret à Manger, with which it more than favorably compares.

Nothing special…
Stopped in for lunch with a friend and it was my first time here. I think I ordered the Cobb salad (not sure because it wasn’t that memorable).
The line was long but the service was quick — like really quick. It was kind of confusing to order as a first-​timer and the workers behind the counter just want to chop and push you along the way.
Everything tasted fine but was a little pricey. The value just wasn’t there for me. Perhaps I’ll find myself back here but I really don’t think so.

I could have chop’t everyday! One of my fave lunch sports during the workweek, but my fave salad place, hands down. I normally ordered from the Times Square location but Seamless now prompts me to this one, and i have not had any problems. Always on time, if not earlier than expected, correct orders, delicious fresh salads.

Food poisoning alert! I ordered a Santa Fe salad to be delivered on Tuesday and have been very sick ever since. If the sickness doesn’t go away by tomorrow, I will get tested for Ecoli. I will stay away from this place!

The salad was very fresh and extremely appetizing, filling and tasty. But I should have added more dressing, make sure you remember the dressing. Otherwise, your mouth will be tasting as dry as flour paper and you’ll have to down a gallon of water. This place has an excellent selection of healthy snack options that closely align with their salad menu. Also, I love the fact that they offer warm-​topped salads.

I went on a weekday during the lunch rush, and although the line was super long, it moved relatively quickly. The employees are very efficient. It was super loud where your salad is chopped, so I had to repeat myself and ask clarifying questions, but in the end my order was still correct. I ordered the Santa Fe Salad. The portion was a good size and the salad was delicious. Overall, it was a good lunch spot and I would return.

Placed an order at 11am, waited 90 minutes for it to arrive incomplete and wrong. After waiting another hour for the correct order, I asked for a cancellation & refund. The best they could offer was 20% off for a wrong, incomplete product.
Absolutely terrible

Ordered online and waited 2.5 hours for delivery on a Tuesday night! When I called to ask about the progress on the order my call was passed to three different people before being told wrong information more than once. The order arrived at 8:45pm and was incorrect. The order was to be delivered to my office building and a majority of it went to waste since several people refused to wait several hours at the office for the food to be delivered.

Chop’t!!! Come on!!! I paid enough for a good salad and all I got was… a bowl of lettuce?
I ordered an NYC Streetcart salad which was supposed to have: FreeBird chicken shawarma, cauliflower radish tabbouleh, roasted tomatoes, English cucumbers, pita chips, romaine & purple cabbage.
I admit, that sounds like a DELICIOUS salad so props to Chop’t for a creative menu. However… the execution wasn’t very good. They skimped out on all those yummy ingredients I was promised. A bowl comprised of 90% romaine :(Speed of delivery was quick but I’d rather get a real salad!

This is a great healthy lunchtime option in Midtown. Between 12 – 1 it gets pretty busy, but the line moves really quickly. The ingredients they use here are really fresh, and they have a lot more to offer than just salads (wraps, bowls, etc). I love the market falafel plate-​for around $ 9, it’s a great value!

Good choice if you’re looking for a salad at lunchtime.
I work in the area and have come here a couple of times. It’s a popular lunch destination for those in Midtown East so avoid peak hours if possible. I’ve seen the line coil around the restaurant in some instances.
There’s a good variety of salad-​based options. I’m a fan of the Braised Chicken Tinga (on the Hot-​Top Salads menu) and the Mexican Caesar if I’m in the mood for something more basic. Portions are pretty good and it’s on the pricier side (i.e. $ 10 for the kale caesar with chicken), which is aligned with its competitors.
I leave satisfied when in the mood for salad and eating an earlier lunch. It’s worth checking out if you’re never been to one before, especially if you enjoy specialty salads.

One of my go to lunch spots. If you’re looking to make your own salad and pick your own ingredients, I would suggest 1 of the million other salad places near by (Hale and Hearty, Just Salad, etc). When you come to Chop’t you should pick one of their salads off their menu. If you must make variations, keep it to 1 or 2. The choppers put all the ingredients together before you have a chance to say «No peppers please».
My Chop’t choice: the Kale Caesar salad (which is half kale and half romaine) with Panko chicken and I’ll swap out the croutons for the Parmesan quinoa crisps, if they have them.
Don’t be deterred if the line is out the door. The staff is super quick and you’ll be out of there in no time.
Also, I recommend downloading the Chop’t app. Every $ 100 you spend, you get a $ 10 credit (basically a free salad). Plus you can pay with your phone.

Extra stars for responsive management to my previous reviews. It seems as if they do their due diligence with dissatisfied customers, which is much appreciated!
Since I have ordered la chinesca salad which I liked a lot– especially the dressing!
Also a pro tip if you find yourself eating a ton of leaves and no toppings, order the salad with less lettuce, that way at least the ratio appears a little better.

I came here during off peak hours so the line wasn’t crazy. Actually the place was quite empty but the «choppers» we’re quite nice. Super overwhelmed by the choices and the menu was a little bit confusing. Ended up ordering the Cobb salad. Super tasty and massive. Definitely 2 meals in one. Pricy for a salad but I’m addicted and would definitely return

I ordered a salad online and was pretty disappointed with what showed up. For a salad that cost almost $ 18 there were hardly any choppings. I paid $ 2.99 for chicken and there was less than ¼ cup of it in my whole salad!
Essen is right around the corner and gives more choppings for half the price. I will not be recommending Chop’t to anyone and will not be coming back.

If you are considering ordering delivery from here, think again! This place is terrible. They have messed up my orders, their online quoting time is grossly under the actual delivery time, and they show no remorse. They told me they would refund my order – they didn’t. They are extremely unreliable. Just Salad delivers to the same area – go with them!

I didn’t like anything about my chop’t experience: the food, the menu, the service, the price. I usually get salads elsewhere, but my colleagues convinced me to try chop’t today.
I thought the topping portions were really small. Didn’t really matter though, because they weren’t very good. The black beans and corn had no taste. Other ingredients weren’t much better. The lettuce itself was disappointing too: the romaine was a bunch of stalks and cores, and not much leafy green. Tortilla chips weren’t the nice strips of flour tortillas you get at some places, but were plain corn chips instead. The dressing was OK, but nothing special, especially compared to some of the outstanding ones I have had at Just Salad. The «bread» is a joke… it is a slice of a whole wheat wrap.
Price wasn’t terrible, but it does cost a dollar more than it says on the website, which is annoying, not to mention that I didn’t feel like I get a whole lot of value for my money.
The service was pretty frantic. Maybe that is fine if you know exactly what you are getting, but not very welcoming for a new customer.

So I came in for lunch. And after putting in my order and watching them make my food. I was so angry with the place, I was ready to come back to computer and give this place a horrible review.
Got back to work, sat down at desk and the food was actually really good, so I am going with a four star.
What happen was, I went in about 1pm. The place was packed and loud. The staff pulled us through very quickly which was okay, but it was so streamlined and it was so loud, they didn’t really take the explain the menu or listen to what I ordered.
I got a mexicali vegan salad. I wanted to order side of tempeh too, but the second I said the salad the staff person took off making the salad, never looked at me and started taking next persons order when she passed the bowl off to next person. I asked for it not chop’t which I don’t think they heard. So they mixed it together, which again isn’t a big deal, but it starts to oxidize the food and lowers nutritional value.
I asked for dressing on the side. Red Wine Vinegar. The guy fills this silo cup of vinaigrette. And I have to re ask for vinegar. I ask for only half the size container because the vinaigrette container was too much. but they still filled it up all the way. Again really not an issue, but I don’t like waste.
The guy had also chop’t into his hand. and well he had a glove on and blood usually doesn’t bother me, he probably should have had a bandaid on it so customers didn’t have to see red.
Then I asked for the Tempeh. And it comes in the tiny silo container, same one as salad dressing. For the price of the add on, I was expecting it to be a bigger portion.
They ask if I want bread and gave me this paper thin piece of aluminum foil, to which my initial response was that is the tiniest, unbread like portion of bread I have ever seen.
So I got back to my desk, the thin bread piece was actual a wheat tortilla. Pretty good. My salad tasted fine. The small portion of tempeh was actually fairly filling. So I think I was quick to judge. But I’m not going back at lunch time again when it is so loud. If staff wasn’t so rushed and could actually hear me, i would have had a much better experience.