Charlotte Jones Opticians

Just an update to say that yet again I had a stellar experience with Charlotte. I needed to get progressive lenses and had been given a pair of frames as a gift. Charlotte got me a last minute appointment with a local ophthalmologist, got the lenses made, fitted me and sent me off feeling like a new woman. It’s always such a relief when a business can maintain its excellence.

They carry high end lens for eyegoggles and sunglasses. My wallet always gets a brutal beating whenever I come here. I especially like their Dita collection for optical lenses and Sama for sunglasses.
The service here is exceptional, so it makes up for the dent in the wallet a wittle bit. It took about a week for my optical lenses to be ready.

I accidentally sat on my new, week old Ray Ban aviators and was freaking out. Online said to call an optometrist to see if they could adjust the glasses back to their original shape. I went in immediately and the lady who helped me was so sweet! Long story short, she fixed them and denied me when I offered to pay for her service. Thank you sweet lady!

You’ll love charlotte jones opticians. They treat you like you’re the only person in the world. Very personable. One on one service that is never rushed. Prices are reasonable and the selections are fabulous!

disclaimer: This review is not based on a pair of frames I purchased here but rather the service. Today I wandered in with a broken pair of sunglasses that just needed a new screw. Though I had not purchased the glasses there, she fixed them no questions asked and didn’t even charge me. Blown away! I will certainly be back the next time I need frames. I liked what I saw of the selection.

On vacation (from Chicago), and wandered in here last Saturday while waiting to meet friends for lunch in Hell’s Kitchen. Always seeking something unique and different. This place had some truly cool and groovy frames. Charlotte and Kenia were both very patient and helpful. I tried on numerous frames for about 30 minutes and then had to run out for lunch. Promised to come back after for a 2^nd look. (They probably assumed I would not be back) but ha ha – fooled them. And, brought my travel-​gal pal and 2 gay boy friends of mine. Everyone loved the pair I was interested in and I bit the bullet and spent the $$$. Just have to get my Rx filled so I can start wearing them. I will be old and hip in Chicago. Thank you both for your honesty and help in choosing this «jewelry» for my face.

Stopped in here the other day as part of my long, tedious search for the perfect frames. While I did not find the pair for me, I loved the boutique and thought the owner was great.
I’ve been to places where people just want to sell you anything regardless of how it looks on you — this is far from that. She handed me frame after frame that fit my face shape and was very helpful in answering questions and providing feedback.
FYI — you won’t find Prada, Gucci, D&G, Chanel or any of those brands here. She has a much more esoteric collection of designers (that I have not personally heard of) but they are very stylish and quality frames.
I also have to give credit to Charlotte for her patience with a difficult customer. When I walked in a very rude, ornery older gentleman was attempting to pay with a credit card that was declined. When he was informed of the decline, he became very disgruntled and tried to convince the owner that she was wrong. She politely asked him to call if that was the case to sort things out but he made it seem like it was her fault and told her to do it. I was waiting around during this pointless exchange and she began to hand me frames to try on in the meantime (which I thought was very efficient considering how much time the other customer was wasting) but he got angry and yelled at both of us. Anyway, Charlotte was extremely patient and good-​natured during this episode — had it been my store, I would have told that guy to get lost — he was a real jerkfoff. Highly recommend her!

Charlotte is great! I’ve probably bought 6 pair of glasses from her because her frames are gorgeous. I wear progressive bi-​focalization and Charlotte does a terrific job at getting them adjusted perfectly.

Breaking my old pair of glasses was a blessing in disguise! I needed a fresh and unique chance to break away from my usual habit of walking into a Lenscrafters, receiving poor advice, and walk out questioning my purchase. The Charlotte Jones experience was like walking into a friend’s closet where you get to try on anything you want with the added benefit of being led in a direction that fits your style and personality. Charlotte gave me pair after pair to try on, each one adding a new element, until we had set on the features I loved and hated. She took it from there showing me details I would have never thought about for my frame. I highly recommend this little boutique on the corner of 9^th and 47^th. If you need a new frame, or just in the mood to browse, head on over for an expertly crafted experience.

I needed a quick repair after sitting on my glasses. They helped me within seconds and were so friendly and great to chat with. I will return to try on some glasses as they have a great, unique selection. Neighborhood gem.

This unassuming little store boasts some of the finest eyewear imaginable. I have been wearing glasses for the past 11 years and I have definitely noticed that glasses are representative of the person wearing it. In the past I had never really felt that my glasses represented me and never felt truly comfortable with the glasses I had (making me opt for contact lenses on a normal basis). However, I bought a pair of Thom Browne glasses there this past winter and they have definitely become a part of me with the added perk of people stopping me to compliment me on the frames — even today while grabbing coffee I was complimented on them and asked where I purchased them.
On top of that, Charlotte is a wonderful salesperson/​owner and overall is just a gregarious person that is brimming with happiness and warmth.

Excellent service with an extremely nice person. Charlotte fixed my glasses free of charge. Definitely buying my next pair of glasses from her.

If you value high quality, fashionable eyewear and professional service then Charlotte Jones Opticians should be your first and only destination. Charlotte will ensure you have the right eyewear to match your personal style and professional image.

I have been shopping for new glasses for some time now and I happened to stop in to Charlotte’s store.
It’s a lovely place and her frames are gorgeous. I found SEVERAL that I liked and a pair that I absolutely loved. And Charlotte is a joyous, delightful person who is helpful without being pushy. She was great fun and really helpful as I looked at many frames.
You don’t get that experience at the big chain stores, that’s for sure!

I absolutely loved Charlotte Jones Opticians! I have shopped at the most upscale optical shops in the city including Robert Marc and Alan Mikli and this by far is the best. The staff was super friendly and very knowledgable. They were attentative to my needs and within the hour I had two beautiful frames that were perfect. I loved the modern décor of the shop. They were very personable and proffessional. Plus they have the top eyeglass designer collections out right now. nothing but the best! If you are searching for a reputable optician that you can trust with a great selection of eyewear i highly recommend this shop.

Charlotte is the best! So happy for her that she opened her own store!

Charlotte Jones was very helpful in selecting the bold style for my first pair of Sama glasses. I originally only needed reading glasses, but their large selection of styles for designer frames and sunglasses keeps me coming back!

Charlotte Jones is amazing! Super !!
The new place in West Mid Town. Needless to say, it was time for a new pair eyeglasses — I went today and the best glasses ever !. The Shop is lovely! Clean modern and the Eyewear selection is Unique– Charlotte few places in NYC that carry the best brands and impressive selection. The customer services was also great/​friendly and very knowledgeable and honest (which is important when you are shopping alone) — overall its the best store and great experience I highly recommended Charlotte Jones. My new eyeglasses are super cool and unique, Thanks Charlotte… You make me feel so handsome with my new eyeglasses. I will be getting few more… be back in not time
You Rock !!! Cheer