Brother’s Bakery Cafe

I work from home 2 days a week so I always order a late-​morning bagel/​lox/​coffee from this place via Seamless. The food’s not amazing but it is decent and reasonably reliable so I figure why not. Establish a loyalty-​based relationship. Apparently they don’t feel quite the same way. Seamless’ website is down today so I called in my order and was told that the *exact* same order I’ve been making 2 – 3 times a week for the last four or five months is 50 cents short of the minimum for delivery. The person on the phone told me that it’s OK via Seamless but somehow when the order is being made using one’s voice, it’s totally different.
I get minimum delivery requirements. I really do. What I don’t get is the same order I’ve been making for months somehow being inadequate when it’s over the phone. And when I asked to speak to the owner/​manager about the policy (intending little more than a firm but entirely polite suggestion), I clearly heard the phone person speak to said owner/​manager in the background and then she comes back to say that he’s not in. When I just heard her speak to him. So, hey, unreasonable stubbornness merits unreasonable stubbornness in return. Brother’s, you just lost my 2 – 3 orders a week over 50 cents. Congratulations. Coffee and bagels aren’t that hard to find in New York City.

This is a great new addition to the neighborhood! I have not been disappointed yet. Their sandwiches and wraps are all fresh and delicious! Affordable and fast delivery!

Delivery review.
I’ve been getting deliver from these guys for the past month and EVERY TIME it’s been really great. The food is great. I love their fries. The chicken tenders are awesome. The menu has such variety and you great quality food for what the price is. They pack everything so nicely (including drinks) and the delivery is always on time. Really good place… I hope it’ll be around for a long time.

With so few healthy lunch options in El Barrio, I was eager to try this place today. I ordered a grilled chicken salad with cranberries and the cranberries were rock hard! I nearly broke a tooth and it was all I could do to get through it.
Ugh, very disappointing. Probably won’t order again.

This is a great place to have in El Barrio. Located two avenue blocks away from my job, it’s a great spot to grab a chai and salad whenever I need an escape from teacher work room sugary snacks. The chai is a pre-​made concoction that contains too much sugar & not enough chai but it’s definitely the best (if not only) chai in the neighborhood.
The salad I had here (Cobb) was pretty phenomenal. It had actual bacon (rather than sad bacon bits), real slices of avocado (so real that the guy making it camouflaged a piece of the avocado skin in my salad blending perfectly well with the lettuce hence –1 star), mostly fresh lettuce, hard boiled egg, grilled chicken (tasty & seasoned), and a generous amount of blue cheese. Served up with a light vinaigrette. Overall I was super pleased with this salad considering I’ve paid the same elsewhere for a far worse salad.
Their croissants (& other breakfast pastries) tend to be on the greasy side. Sometimes I grab one of their croissants at Uptown Roasters, a freshly roasted coffee café I frequent in the mornings. A decent croissant but nothing to drool over.
This café deserves a solid ¾ stars for being the only one like it in this hood and although their prices are a bit high for this neighborhood they do offer MUCH better quality than the standard corner bodega you’re likely to see around here.

First time stopping in even though I’ve been in the neighborhood for a year. Pleasantly surprised at all of the options. I ordered a bagel with cream cheese, a croissant and a mini banana bread loaf. Everything was delicious and the cashiers were very nice. I will definitely be back.

Food arrives cold, delivery guy refuses to come upstairs or even worse, several times parks his bike across the street, calls for us to meet downstairs of our building and expects a tip. Like WE are at fault for expecting delivery to the door.
PRO TIP: stop hiring lazy fuckin’ delivery guys or just eliminate the service altogether.

I ordered a bacon, egg & cheese sandwich for my BF and specifically noted 3 eggs. When the food arrived, the sandwich was not made with 3 eggs, meaning my request was completely ignored. I ordered the 2 eggs meal which comes with home fries, a choice of meat and toast. My eggs tasted like water was added to the mixture and I was given a sausage patty instead of sausage links like I had expected. Overall it was not what I expected based of the great reviews I read. Not ordering from here again.

The customer service is excellent here. My work is just a few blocks away and I come to Brother’s every morning for coffee and eat here on my lunch break. Wonderful place to sit down and relax.

Brothers Bakery is a fantastic part of P. S. 102’s City Year lunch time! Their food is always quality and timely, and they’ve been incredibly generous in regards to events that they’ve helped to cater for us as well.
Brothers is a restaurant landmark in the East Harlem area. They’re a great place to stop by in the morning for coffee (hot or iced), and a bagel or pastry depending on your preference. They contribute a lot to this neighborhood and I look forward to spending a lot more time there!

I come here when I am craving something sweet since it’s close to home but I will not go out of the way for it. I have had cupcakes, bars, cookies, cakes and a quesadilla one time and everything is just okay. Nothing stands out and I end up getting annoyed by the staff who know nothing about the baked goods or what they are. My question: «Is that a lemon tart?» Her response, «something like that.» I don’t really have high expectations for most places in this neighborhood so this spot is just another place for when I am too lazy to venture further than two blocks from my apartment.

I always order from this place the food is good and I especially like their fries. The only thing annoying is sometimes the delivery guy comes straight to my door and others he makes me come downstairs to get it. But overall the food is great and offers a nice selection.

I am very disappointed with this establishment. Eating there delicious breakfast for a whole month when they first open I decided to take a break. Today I go and ordered Chicken Tenders with French Fries… How hard would that be? To my disgrace I could not believe what I was given. My fries looked and tasted like scrap and the chicken had so more breading than chicken. I march right over to them and explained to them how i felt. Right away the owners mom buds in and says why I accepted the food? Hello how was I suppose to know what I was getting. Her food looked delicious and tasty and we ordered at the same time. Why because she is the owners mom? You lost a customer.

They’ve gotten a little better. Found a few smoothie and juice options I like considering any other places are scarce. The quarter chicken meal with two sides is always filling and balanced.
Delivery has gotten better although the options on the menu are limited.

This place is cute and looks clean. And that’s why I kept coming here for my pick up lunches. It’s just 2 blocks away from us and I could be eating here everyday since I eat out a lot. But many things here don’t make sense and never have I gotten a right order from them. It feels like they are ”playing restaurant” in here and when there is an issue there is never a manager to talk to, even his/​hers NAME is a very private information.
I usually get an egg whites wrap which it’s supposed to come with cheese and vegetables. I get home and it’s missing my vegetables. Funny thing I was trying to eat healthy, and this was just full of melted bland cheese in a wrap with very little egg whites in it. And because it’s so small I usually get a salad too. Everything comes in small sizes. You look at their menu and you think wow !! food is not very expensive here, but then you get it and it’s the smallest sandwich or salad you will see. With the price you pay for the few pieces of veggies to put on your salad it adds up and it’s not so cheap anymore. Not to mention the tiny container with dressing for salad that only covers three of my spinach leaves. When I asked for extra dressing I was charged for it, and when I got home there was no dressing whatsoever in my to go order. Not even the one I PAID for.
One star for the wi-​fi. The staff in the front are nice but that doesn’t fix my order. ”Sorry” it’s all you will get and another messed up tiny wrap or salad with missing ingredients that they charge extra for.
This was my last attempt of another chance given to this place. Since all I end up with every time I come here is a major frustration in the middle of my day off, I will avoid this place and check out the new ones in the neighborhood. There are plenty other options around to waste your money on nonsense !!

I’ve been going here since the first day it opened. The people are really sweet and friendly, the salads and fruits are super fresh, the coffee is good (espresso drinks could be slightly better) and the pastries are really excellent. The hours here are great too making it a convenient spot to grab and go or sit and do work! Its great studying there with a nice cup of coco and watch people pass by the large windows.

Nice little place… New the girls in the front friendly… the people in the back who knows… so i have been there a few times since they opened up a few weeks ago… so far not once has my order been correct… each time i have sent it back for some reason or another but today was the best i had to have the order changed and the other order looked fine but i found pieces of metal in my quesadilla a shame really… have a picture… on my way there after work maybe they have a manager… only to hope

Love this place! They have a large variety of desserts, and I want to try them all! The service is quick, amiable, and really helpful! The coffee is also a must, also the chai is delicious. The environment is clean, nice, and looks like a bakery you’d see a little further down town. I am making this my go to neighborhood spot!

New and very welcomed addition to East Harlem!
East Harlem has well been in need of a one-​stop-​shop for coffee, pastries and a true brunch and lunch menu. Well now we have it with Brothers Bakery Café!
First, it’s worth mentioning just how friendly the staff is. The girl who works the counter in the morning is simply delightful and brightens your day. She knows everything about the menu and how they make their baked goods — I love talking to her!
Coffee is great — I’ve been starting my day with a red eye, packing in the punch!
All of their baked goods are made onsite, fresh every day. There are tons of unique options to choose from like red velvet cake and carrot cake muffins to mini cheesecakes.
The brunch menu is robust — everything from omelets to breakfast burritos to pancakes — and there’s tons of seating to actually sit and enjoy your meal. I also plan to try the lunch options which look equally scrumptious.
Looking forward to making this a new regular morning and weekend spot!

The staff here are amazing. Their friendliness will have you loving the place from the moment you enter. We came here for brunch on Sunday and we weren’t disappointed. Their blueberry pancakes and iced mocha are a must try. Overall I loved how they treat you and if you ever need a suggestion ask the employees they are never wrong, trust me.