Bicycle Habitat

Great place for all you bike needs. Bicycle Habitat has multiple locations all with great, passionate and caring people. Way to go!

This review is for the service I received, although I’m a little late posting this. So late in fact that I can’t remember the name of the nice guy who helped me, but I promised so here it is. I have a hand cart and its tires were completely flat. I stopped here on the off chance that I could use their air to pump the tires up. The guy who helped me not only pumped them up for me, but also checked the pressure to make sure they shouldn’t go down again. When I tried to offer some money for the service he very politely refused, so thanks so much! I hope you know who you are!

The worst experience I have ever had wirh any single says person ever!!! I tried to purchase a bicycle that was on sale in their website and found it impossible to retrieve any accurate information, once I was fed up and decided to cancel my order, they refused to refund me and told me to take it up with the credit card company, never coming back!

I love visiting this store, they have so many things to make your cycling experience extremely good, they have been so honest with me that i trust them always. Hal is an amazing guy that will take the best possible care of your bicycle, Justine is always open to help you find the best solution to your needs, everybody there will try to help you. They are not thinking into selling you stuff, they are helping you to get solutions.

Really pleased with my experience here. They were very fast with service order, the communication was great and the staff was very understanding. There are several cyclist shops in New York City and this is one of them. Thanks guys!

Great experience at the SoHo location. Right when I walked in I was helped by Karen who talked me through different models/​sizing/​options for a new road bike. I explained my prior riding experiences and habits, and she pointed me to my new bike! After a few test rides (on multiple bikes and configurations) and a couple no-​pressure days to make a decision, I came back (test rode a few more) and rode out with my new bike!
Store has a nice selection. Employees were knowledgeable, helpful, and overall quite pleasant.

Came here for a quick flat fix. They were able to fix it right away. Dylan is service is super helpful and polite. I go out of my way to go there.

Incredibly friendly, helpful crew here. If you have any bike issues, come here.

So my bike got stolen after riding it on NYC streets for about two weeks. I needed another bike and was about to make the dubious mistake of either getting one from Craigslist or buying one from Modells. I happened to walk by this spot on my way home so I figured that I’d stop by since they were having a sale. I got EVERYTHING I needed at one time and got a GREAT bike as well. It was an AMAZING upgrade from the one that got stolen! I bike everywhere now in the city and I couldn’t imagine life without my new «ride!» LOL!

This happens to be one of my all time favorite shop to ever be in the staff is so welcoming and they are very precise with everything never had a bad experience with them I have become a regular in there pricing is great the mechanics are amazing I love this place

Every once in a while, you walk into store and notice that the level of engagement and intelligence actually rises. I had such a moment here. Which was surprising, as I had no expectations. That was my first experience at this bike store. I since then, had my Specialized bike serviced here and was impressed with the thought and care that went into the work. Unfortunately, my bike was recently stolen. How bittersweet. But the short time that I connected with that bike after these guys did their work was memorable. Thank you guys for such a wonderful reintroduction to my beloved bike. I will miss those wheels, and maybe someday I will find comparable wheels, so I can continue this wonderful journey. Cest la vie…

Been here 3 times. Each time, you have to track down someone go help you. They have bikes but no one is interested in selling one to you. One time, I got a lack luster «you wanna buy that?» After telling her my specs, she points at a bike 7 feet away and then leaves the room. Didn’t return to check up on us.

I really want to give the store a 5-​star review. The selections are great, I’m here because they’re the very few with the 2015 model Trek bike that I had my eyes on. Matt the sales guy and Sam the bike mechanic were outstanding, seriously the only shining stars in this store, with staff who were either unfriendly (then again this is NYC) or serious buttfaces with attitude problem. As Sam the nice mechanic was putting on the accessories on my bike, i watched him (since I’m the curious sort and there was nothing else to do), the other mechanic asked me not-​too-​nicely to piss off and leave them alone. Seriously some of these guys need an attitude adjustment and need to be sent to a customer service 101 training class; you don’t have to kiss the customers’ asses but don’t be rude to them! It’s not that hard. Matt the sales guy was humble, genuine, explained things patiently and without being patronising and most importantly gave me a deal I can’t refuse (I’m a NYC century rider and he pointed out to me that I qualify for extra discounts on my bike and accessories; when I had a strong feelings others just won’t give a toss about helping me to save money). I walked out disliking several buttheads in the store but felt contented that my purchase was of an amazing value just because of Matt.
Bottom line: Matt and Sam seemed to be the few key success factor of the shop — I hope they get remunerated well. If you come here ask for Matt. He’s very professional and reliable.

I wanted to get back into cycling so I came here to check out bikes on a whim. Good selection of bikes. Ended up picking up a Trek bicycle. Mostly friendly and helpful staff especially from the women and older dudes in the back. The guys up front were a different story. They were fake nice but rude behind your back types. The second time I came here a few of the guys up front were making jokes about Chinese people and rice as I walked out of the shop. I was like WTF? I was quite offended but kept it to myself. It’s been quite a while since I experienced rudeness like that in a long time. Do I recommend this shop? Depends. They have a good selection of bikes and mostly friendly and helpful staff. Just avoid the guys up front.

Great Service.
I flew in from California for the NYC triathlon, and used their concierge service.
WOW! They were fabulous! Dave made the transport of my bike effortless.
Thanks Dave for a great service.
See you next year.

I came in here on a Saturday afternoon needing to inflate my tires.
The staff here very helpful and nice. Apparently, for the bike shop, it is next door but no one shooed me out.
I asked if I could borrow an air pump and they just helped me. They even put my bike in a stand for me.
I asked how much I should inflate my tires and they said inflate it up to 75 or 80. The dial on the air pump read 40, whoa, I was riding around with deflated tires. Somehow, I knew it, but I just didn’t know the actual number. Gut instincts makes sense!
Apparently on every tire, it tells you what you the range your tires should be inflated to. Min 50 and max 85 for my tires.
Cool, I learned something new and now my tires are all set.
Thanks a lot!

Thanks to Chris for fixing my stuck headset.
It was sticking when I tried to turn after having it replaced about a month ago. Another guy there had initially done the job but for some reason the headset started sticking again.
Chris took it apart, re-​pressed the bottom cup, re-​installed the components with grease and adjusted it and it works perfect now.
He also diagnosed my slightly bent top tube and fork that he thought might be the problem, but thankfully doesn’t seem to be the issue. Maybe the bottom cup wasn’t pressed in enough? that combined with the slight bend must’ve been enough to cause the sticking.. . idk.
But I do know Chris did a great job and I’m thankful for his help!

Nice bike store with a somewhat big selection of bikes for the city. The staff is numerous and though they have to answer tons of questions, they are usually happy to help you and give you advises. There’s two stores, one more bike repair style where you will find more every day bikes, and one more «elite» with high scale road bikes and off road. These two stores are right next to each other and you can easily come, drop your bike inside one of these, and go look at your next bike :)
I personally bought a bike there and will come back for maintenance and upgrades.

This has become my go-​to bicycle shop. They’re not particularly cheap, they’re just particularly cool. Casual people who aren’t judgy about your bicycle needs. *Cough Cough* Metro Bicycles. *Cough Cough* Williamsburg.
Anywho, I bought a $ 500 bike 4 years ago & to this day, I’m still getting compliments on how beautiful & sleek it is. Sadly, I lost it in a bet & the new owner named it Black Beauty. FUCK YOU JAFOR AHMED! He’s always throwing it in my face how amazing «his» bike is, so I thought I’d crush his spirit a little & buy the upgraded version. So, I come here & the first thing the employee says to me is «we have some nice pink bikes over here.» I love a girl who can sass me. I tell her which bike I was looking at & she knows exactly where it is. What’s great about my new bike, is everything! Actually, a few setbacks but I’ll get to that. First, I’ll let you in on a little secret.
This is my bike:
Now, if you’ll notice, it’s $ 669.99 on the official website. They charged $ 600. My friend doesn’t need to know that. He just needs to know I own more expensive things than him hehehe.
Thinking about it, I shouldn’t review the bike considering they weren’t the mechanics who built the bike, but I’m going to anyways because I love it so much. You can stop reading now if you’re bored.
What I like more about my new bike is that, it is 3 speeds higher; it’s enabling my habit for danger… «DANGER ZONE» — Archer. My tires are all terrain & it eats other bikes. It just eats every pothole & curb I come across. Aaaaaaaaaaaaand I finally have shocks again. I love going off trail biking. Things I don’t like about my bike, my brakes aren’t too great. The most annoying thing is probably that my seat isn’t adjustable. If a lady wants to ride… my bike, I have to carry around allen keys.
I guess it’s a fair trade off, because this bike is a total pussy magnet.

As the weather slowly got better in Manhattan, I started to think and debate whether or not I wanted a bicycle. The last time that I had really owned a bike was back in high school, which was well over 10 years ago. Thus, my knowledge of bikes, and anything in that realm was next to none. Prior to coming to Bicycle Habitat, I did a little research online and decided that I’d probably want a road or hybrid bike, and not spend more than $ 1500 as a starter bike.
After doing my initial research, I decided to stop on by Bicycle Habitat to talk with one of the sales associates there. During my two hours there, I was taught the difference between road and hybrid bikes, as well as the differences in between each of the individual models that were in my price range. Never once did I feel pressured by the sales associate to make a specific purchase, or any purchase at all, as they are paid by salary and not by commission. After narrowing down my selection to the Specialized Allez or Secteur, I then was able to test ride both bike around SoHo. What better way to really know what you like than to actually ride the bike right? After getting a solid knowledge base, prices, and test rides, I left Bicycle Habitat without purchasing a bike.
I debated after, whether or not to purchase the bike online, but in actuality, the prices at Bicycle Habitat are quite competitive. They’re well under MSRP, and of course you’re getting the service aspect of a brick & mortar store vs an online retailer. With that said, I came back a couple days later and purchased my Specialized Allez bicycle. In a matter of 2 – 3 days, my bike was ordered, built, and I was able to ride this bad boy home. For those who want to purchase accessories with their bike, you get 10% anything with the purchase of your bicycle. All in all, I spent roughly $ 1000 on my bike, helmet, and some small accessories like a water bottle cage.
Bicycle Habitat is as good as it gets. The service and knowledge that each of the sales associates have is amazing. I was able to learn all I need to make an educated purchase, and walk away with the fact that I chose the right bicycle. Prices here are amazingly competitive, and if anything happens to your bike, they can service it as well. For my next bike purchase, it’s a no brainer that I’ll be coming back to Bicycle Habitat.