New Bo Bo Bicycle

I was so glad. I have finally brought a bike for my daughter. It took her over two years to decide because it wasn’t easy for her height. New Bo Bo bicycle had great customer service I’ll definitely go there again.

Super nice, VERY fair prices, fast, good service. I HIGHLY recommend! And free water bottles for clients :)

Quick, friendly, excellent service. Needed my brakes fixed and they got me back up and running in just a couple of minutes.

This place is the best. Pat and Alan are super nice, patient, knowledgeable, true Nyc bike mechanics. I came by at about 15 minutes to closing after my bike was acting up and they stayed open an extra half an hour to ensure that my bike was good to go. They offered me free water to customers and a comfy seat next to Bobo the dog. They really took the time to look at my bike and not just assume the problem which is a problem I run into with a lot of bike mechanics these days that are too cocky with all their patches to look at my bike longer than a second.
They also let me go off and ride my bike twice after they adjusted it and asked me how it was, compared to other places that will take it on rides themselves or not at all. When I came back and was still wary that there was something wrong with my gears after they adjusted them, they looked at the whole bike again closely until they found the problem that chain related. At other shops when I’ve complained after a gear fix, I’ve just been told dismissively that it was my wheel’s problem or the gear itself and there was nothing they could do other than give me a new one. So nice to know that that was not the case and to have bike mechanics that think and really care about the safety of the bikers that they’re sending out.

This place is located on Elizabeth st. In the heart of Chinatown. I went in to get a back bracket for my bicycle after getting a back massage because I’ve been experiencing a lot of pain from carrying heavy bags on my bike lately. There was one female bike mechanic working. She was very helpful offered me good advice on products and after a nip out to a toilet nearby I only had to wait about ten mins for the back bracket to be fitted. Very well priced great service highly recommended. The place also had a comfortable couch resident sleeping bulldog and a mini fridge with freshly bottled water for waiting customers definitely not to be underestimated !

Having a flat while miles away from home sucks. Having 2 flats and patching holes desperately REALLY sucks. I looked up «bike shop» on my phone after getting a flat and saw that New Bo Bo Bicycle was only 2 small blocks from Chrystie St.
I walked in asking for a pump to see if my patches held, the woman working there was very polite and courteous and pumped up my tire. Turns out my quick patch job was no good and the air just came right out of the tube.
The woman offered to change my tube for $ 11! She did so in under 3 minutes it was really amazing to watch her work. I explained that I only have credit on me and no cash she said that’s fine and I could pay her another day as it happens all the time. Not only did she go out of her way to help someone in need now she was really going out on a limb for me.
At the same time a man working in the shop offered me a bottle of cold water!
The owners of this shop clearly have hearts of gold. I intend to go back and pay what I owe them + tip the first chance I get!
Thank you kindly New Bo Bo Bicycle! I will never forget this.

This must be the best bike shop in town. So quick so friendly and most importantly super fair prices. And a dog. And free water bottles for customers. Real real good!

I walked in on a random Saturday to drop my bike off for repair. I needed a new seat, post, rear brake pads and some major front brake aligning/​fixing. I was expecting to leave it there for a week or have to order parts but was surprised that
they could easily do all this, same day and for half the price I was expecting. I actually had to re-​arrange my afternoon plans because I would be able to ride my bike home before dark. Love it!

Amazing place, with everything you need for very fair prices. The lady doesn’t charge much for services either, and most importantly, she doesn’t try to push you to change the whole bike for a loose brake…
Plus, the dog is awesome! But be careful not to sit on it…

I had a flat that day in the city and it was about 9 pm. I had a long commute back to NJ and it would’ve been a hassle to carry around a bike I couldn’t even use. I looked online to see if there was any bike shops around that could fix my flat and I found this shop. Apparently, the store was closed when I called Alan told me he’d open up his shop just for me. I was taken aback by his kindness because who does that? I came into the shop and saw that it was only cash and Alan and a lady was in there and told me that there were few banks around. Unfortunately when I stepped out for a bit there were no bank of Americas and I was already thinking that when I came back to the shop id have to tell them that I didn’t have cash on me for their services. I came in and the lady was already working on my bike and Alan told me not to worry about it. He understands that plenty of people have this situation and he fixed my flat and more free of charge. My bike was very new and needed some adjustments that they were willing to fix. Good service, extremely friendly, and definitely people you want to have as friends in the long ride as a biker in New York City. I’ll be back very soon to pay him back. Thank you so much.
Your new customer,

I had received an old bike from my mom that had been sitting in a storage unit for several years. I took it to New Bo Bo for a checkup before using it for my commute. The lady was so sweet — grabbed the bike and started looking at it before I was even in the door! I just sat and patted Bibi (the dog) while she took a look. If you can believe it, she said that everything was fine and there was NO CHARGE. I usually spend so much more money on peace of mind…
Can’t recommend this place enough. One point is that Elizabeth Street itself is not the most bike-​friendly street, as it’s very narrow and parts are blocked off by construction.

Super efficient, no nonsense and best value fix for a flat with some good advice sprinkled in. Never thought for once that I was getting upsold and my bike ride better than prior to my flat. Definitely will stop by for future needs.

As always, Pat is amazing! From all the 5-​star reviews, you can know she is truly up to the expert level and expectations!
~ today I brought my bike in and she totally brought it back to life! Still 5 stars for Pat!

They are the best they charge cheap price for good parts and they give free water to customers

This review can be summed up in 4 words: small selection. cheap products. I needed a new helmet and didn’t want to pay out the nose for it. True, their cheapest helmet was only $ 32, but it was crap. In addition to being heavy with little ventilation, the smallest size was too wide for my head. Even sinching it as tight as it went, I could still fit my fingers between the helmet and my head comfortably. This is a problem I didn’t know i had.

Thankfully I’ve found my new bike repair shop go-​to downtown. Disregard the other overpriced shops, this is the real deal, quick cheap and easy. I will be back, considering the inevitability of my bike always needing a repair of some part that’s given up, but also, because I miss Pip Pip the lovely bulldog already!!!
Ps thanks for the free bottle of water, too. I’d drank too much the night before and needed it!

After seven months, two triathlons, two accidents, and many days as my primary source of transportation to and from work and around NYC, my road bike was due for a tune up. I chose New Bo Bo because of the stellar reviews and its proximity to my office. I stopped by before work and asked how much new pedals and a tune up costs. The mechanic told me that she’d check it out and tell me what needs to be replaced. The pedals cost $ 15. She took my number and said she’d call to get my approval for any repairs.
Six hours later as I was leaving work to pick up my bike, she called to tell me that it was ready. When I arrived, I was greeted by their stoic bull dog. The mechanic had replaced the pedals, adjusted my back wheel, and tightened my brakes. (I’m pretty sure she oiled the chain too.) Total: $ 35. I was expecting to pay a little less than double that.
The best surprise though was how my bike rode afterward. In the seven months I’ve owned my bike, it’s never ridden so smoothly, and the brakes have never been tighter. I purchased the bike used and I’ve had mechanics at four different shops install/​replace various parts on it. New Bo Bo’s mechanic did the best work for the least amount of money. I’m definitely going back.

About two months ago I was biking home from work and was just beginning the slow and arduous (at least for me!!) trek across the Manhattan Bridge when my chain snapped.
I should have prefaced this by saying that a week before, a man at a bike shop in Brooklyn told me once I started to hear a popping noise, it meant I needed a new chain AND gears — all of which would cost me $ 75, including labor! I’m poor and was especially so at that point in time and hearing this caused me much anxiety as I commute to work on my bike.
Fast forward: We’re back on the Manhattan Bridge. A passing cyclist tells me he thinks there’s a bike shop nearby in Chinatown that’s still open, despite the fact that it’s like 8:10 PM. I google, find the spot, and am so glad I did! Not only were they open till 8:30 PM (if I remember correctly), but the woman mechanic\owner tells me I only need a chain, and charges me $ 20 for the labor and the part! She then shares exactly why I’m having this particular issue, so I can avoid it in the future. She proceeds to adjust my brakes and do various other maintenance items to my bike, for free! Not only did they stay a little late to help me out, they also didn’t gouge me by charging for unnecessary extras! They won my loyalty!
And as I was cashing out, the man behind the counter\owner shared that they change flats for $ 10 (I’m pretty sure that was the number)! Guess who got a flat two days ago? Now guess where she’s going to have it changed!
You guys rock!

I called at 7 pm on a weekday evening and someone confirmed on the phone that they will close that evening at 8:30. So, I dragged my bike and sat on the subway for an hour. I got there at 8:00 and the store was closed. This is bad customer service. If you say on the phone that you will close at 8:30, then you should stay open until 8:30! Now, I’ve missed bike tour in Brooklyn today because I still have this flat!
Update: a staff member contacted me and apologized for closing early. That was nice of them. Will try coming here again next time my bike needs repair.

They actually sell good bikes here!
I brought an aluminum folding bike a couple of years ago when they were just Bo Bo Toy Store with some bicycles.
The bike still runs great; it runs as well as my Dahon folding bike costing 3x as much.
I definitely recommend a visit here before deciding on other stores or on-​line.
They are also helpful with adjustments or repairing your bike problems and not make you wait several days.