Cindy’s Fashions

Worst experience ever! Came to get dresses for a event, first off they where like 3 weeks late we got them the week of the event, and they weren’t even right. We literally received our order the day before. The staff was rude, and the place is old dirty and stuffy.

Don’t go to this place. We went and made and order and for personal reasons we had to cancel the order .we went the same day and was told by the owners daughter that they couldn’t refund the money… Then a month later I got a call from the owner telling me the order was there and I told her we had already cancelled and now the excuse for not returning the money was that they had to pay the delivery fee and couldn’t refund me the money when I had gone to cancel already

Ok so I called this place during the week and was told by a gentleman who answered the phone that they are open Monday — Sunday at 11:30 am. I made arrangements so I could be here right at 11:30 am on a Saturday. So tell me why it is 12 and the store was not open yet. Really bad to have no consideration for your customers time Cindy’s Fashion!!! May I add the two girls that showed up to open never apologized to all the customers waiting outside! Very unprofessional!

It was a great experience to start with. I came here to order dresses for bridesmaid and a flower girl. A lot of attention to start with, the person helping was very attentive and full of ideas to help find what we needed. Ordered four dresses, they looked cute, price was great. That in itself would be at least 4 stars. What dropped it was the customer service. 1^st were told we would be told we would get a call when the dresses first arrived, didn’t happen. Then we set an appt to meet on a Saturday for alterations. The person who was specifically supposed to help us didn’t show up for an additional 2hrs. We kept asking the staff, they called her and said it was due to traffic, but there was not one word of an apology even out of courtesy. Next occasion we were waiting again for a phone call to let us knew dresses were in after alterations but still no call. I would’ve liked to have given a better review after such great help from the 1^st encounter but I couldn’t after poor communication.

I was a groomsmen for my buddy’s wedding this past weekend and rented my tux here, had a great experience! The employees were accommodating and went out of their way to make sure I was satisfied. Will be back in the future.

My go to place when I need a tux rental! Prices are more than fair and the selection is great. Came in to have my measurements taken yesterday and even though the store was packed I was in and out quickly. If you’re looking for a one stop shop for all your formal wear needs, definitely check out Cindy’s.

I was in search of a ghetto, gaudy, fru fru dress shop where I could get a cheap dress that my daughter could run around in at a princess birthday party. I grant this business TWO stars because I got almost EXACTLY what I endeavored – in addition to TERRIBLE customer service. It was quite the experience. Cindy’s Fashions does not operate on normal business hours. I stopped by at least three (3) times in the middle of the afternoon on week days, and the store was never open. I bought a frilly frock straight off the rack. The alteration that I ordered was «simply» a hem to make the dress run around friendly. The alteration was not completed in time, although she had over a week (7+ days) to fulfill the order. When the dress was, finally, ready, you will NEVER believe what was before me… The alteration lady just cut off a few inches from the bottom of the dress – no hem, no surge. The dress was just cut off, and fell victim to fraying after 15 minutes of wearing it. Because I received the dress so last minute – I could not get a resolution prior to the party. Cindy, the owner of the store offered to order me another dress and do the alterations correctly the second time around. Literally, it took her exactly six (6) months to get my dress back to me completed according to my original order. Her excuse was that it was «prom season.» Everyone knows how fast children grow. So, needless to say, I CAN’T DO ANYTHING WITH THIS DRESS!!! I simply dumped it in one of those donation bends on the side of the road.

It’s was the biggest mistake we did we will not recommend anyone to this place our order was late from their promised date then when it did arrive it was a different color we could not take a chance of sending the dress back and wait for more disaster I’m a supporter of local business owners is the only reason I took the chance but please stay away from this place I don’t even know how they stay in business

worst service ever. went twice and the person i needed was never there so then i made an appointment, went for the third time with an appointment set up and she never showed up. waited 1 hour and a half. recommend going somewhere else.

I have 3 daughters and over many years our family has used Cindy’s many times for all kinds of special events including prom. We have saved a FORTUNE using this place. The merchandise and service are absolutely outstanding. This is a family business and they truly make their customers feel like part of the family. The staff is amazing and can really help you find the right match for your figure, event, skin tone and pocket book. I cannot recommend Cindy’s enough, I wish I could give them ten stars.

Went here for bridesmaid dresses. The price was not bad but the quality and service were. The dresses were slightly different shades of purple but for the price i didn’t mind. The problems started when they did the alterations. They refuses to admit when they messed up. They made one dress too short. They made another way too tight and in making the dress strapless they cut the cup and deformed the dress. When I brought all this to their attention I was told I was rude when i know I wasn’t. They said if we wanted a new dress we would have to pay for it. None of my bridesmaids were happy in the badly altered dresses so they changed after the ceremony. Point is, go somewhere else.

Thank you so much!

Great communication and all of orders were handled at a top notch professional level. 5 out of 5!

The GF USED to like this place until they gave her the runaround on an order that they promised to deliver a week ago. Now she doesn’t have time to get it tailored as they promised (three weeks ago).
I was actually going to give them one star for not wanting to refund her money, delivering the dress late, and giving lame excuses for their lies. However, they made up some points when they found her a better dress at a hefty discount.
Make sure you are happy with what you get here before you pay. I also suggest that you do not order anything because they will not refund your money if it doesn’t fit or doesn’t look right.