Fashion Q

This is the worst !!! Clothing store I have been too. Most of the clothes have holes or deodorant stains. The customer service is terrible. The sales lady is very rude. I will never go again.

Honestly the girls that work here are all rude like the Asian owners. The girls couldn’t even move their stack of ugly gray plain long sleeve shirts on the one stool they had for trying on shoes, so that I could try on a pair of heels. I asked this Mexican girl with short hair if she had another stool I could please sit on to try on heels and she said that was the only one, when I asked if I could please use it she looked at me and said «you can stand up and try them on» and turned back around. one of the Asian girls behind the counter asked if I found every ok and I told her her girls are rude and terrible customer service and that she would of had a better sale if her girls had more respect for customers that are paying their take home checks .I’m not coming back here and wouldn’t suggest any girl who is looking for cute things with good customer service help not come here either.

Jeanie. New she says she doesn’t speak English so I definitely don’t want to get her in trouble but it was 825 and she told me «let’s go» we’re closing mind you in spending about $ 300 tonight. Then there’s GABBY. who refused to give me her name and told me u need to hurry up and pay we need to close. I will be calling corporate.
This is the reason why fashion q in all of the locations have low star ratings. Customer service is just terrible and I’m truly disappointed.
Fashion Nova has made it big and it’s due to their customers service and they sell the same quality clothes for more.
My gosh Gabby, you belong at a drive thru.

The Asian Lady that always works there just stares at me like I’m gonna steal something. She’s so rude but that never gets to me but today it did. I was buying an outfit with my sister and noticed as she was gonna try something on the sensor was attached really good that She couldn’t even try it on, so I went to ask the same lady if she could move it or even take it off and she said «its not one size fits all its a small». like that’s so rude. will never come back here

I just left this store. First off I found a top I really liked, it was the last one and it was a small, there was deodorant stains and it was slightly torn which I could have easily fixed myself, she offered me a dollar discount I asked her if two was ok she gave me an attitude and snatched it away from me. Then I asked if I could see a certain item, she gave me attitude for that, didn’t want to show me. Then I asked her if she could please be a little nicer and she told me to «go away», so pissed I will not be going back. Their selection was horrible as well.

I have been to this store a few different times. I agree with all the reviews below that customer service is not there strong point at all but I go here because the clothes are super cheap and really cute!

The worst Fashion Q ever! I don’t understand why they have this ridiculous no exchange policy. I understand they won’t do returns and refunds but why can’t I exchange for something else in the store? You’re not loosing money. The item I’m exchanging has not been used and price tag intact. Worst ever. Cheap clothes = Cheap service. I should have known better.

This store has the WORST customer service ever!!! I saw a top that I really wanted to buy but they did not have my size on the rack. I just HAD to have this top and after searching through the whole store I was so excited to find my size on a mannequin. When I asked the lady at the register if she could get it for me she said NO. She said it was too much work and that it was not worth it for her to take it off the mannequin. She also would not allow me to take it off. WHAT??? I had over $ 60 worth of clothes that I was already buying and the top I wanted was another $ 30. How much more did I need to purchase for it to be «worth it» for her to help me. Needless to say… I will NOT be returning to this store. I have never been treated so poorly while shopping. If Unilocal would allow me to give this store ZERO stars I would.

I actually «used» to shop here frequently because of the prices. I went to return a pair of pants today and was scolded for it missing a price tag… it didn’t have one when I bought it, I remember asking if I should grab another pair as she was ringing it up but instead she just looked it up in the computer. The other tag was on it and I had the receipt. But I was told that I needed to go home and get it, and that all of her clothes have tags. that’s impossible since I bought it like that. Then I was being ignored like I was a child, wow great way to treat people. I just stood there and asked «so what do you want to do?» And she said exchange only one time lol. Well since I’m not coming back that sounds fine with me. I made sure to point out how the other pants didn’t have tags either before I left. Never in my life have I had someone treat me so poorly.

This place wud b much better without the manager Tammy who accuses you of stealing. I have never been so upset n embarrassed. After trying on clothes and bringing up about 60 dlrs worth of clothing to purchase this asian lady the manager Tammy ran up to the cash register telling the girl to check all my stuff. Oblivious to me there was a price tag on the floor and she proceeded to accuse me of taking it off or trying to change it. Im not quite sure what she was accusing me of but regardless it pissed me off and was due to no fault of my own. And to top it off when i asked her name she told me she didnt have one! But i got it and its Tammy. Get rid of this paranoid lady n i’d b happy to come n spend my money here again. The worst cust service ever!!!

I will never return to this store again!!! Just left because the lady who was working there thought my 7 year old niece was going to steal when she took the item from her and said ahe will hold it for when i was going to pay. I had never been treated like that I actually liked going to this store. However I would never return again

I was having a bad day so I decided to do some cheap retail therapy. It’s my fault for not looking at the receipt earlier, but the next day I realized they charged me for a bag twice. I called in and the girl who answered told me to come back in so we can talk. I wasn’t able to go back into the store until the next day. When I went in the lady at the cash register told she couldn’t do anything about it and to come back in when the original cashier that checked me out is working. I told her I can’t come in on any of the days she works and asked her if I could just get store credit. She told me no and wrote down the cashiers schedule. I understand that you get what you pay for but come on.

They are rude and the clothes are CHEAP !!! I’ll stick to Forever 21 for well priced cute clothes

They have some really cute clothes from time to time and the prices are good if you’re on a budget

Even thou I didn’t purchase anything I’m a fan for the prices, yes two washes and the clothes will probably fall apart but if your on a budget and looking for something cute and inexpensive to wear, this is the place. HORRIBLE CUSTOMER SERVICE… no one greeted me, I got the pole stick to grab a blouse from the higher row of clothes and even used the keys just sitting there to open my own dressing room. but still 4 stars just for the price, nothing more! Oh and the parking is in the back a little tricky but you’ll find it. if anything make turn into the sizzler parking lot and it’s right in that same general area.