U.S. Bank

I went there to open an account a few weeks back. There, I met a nice Afghan-​American lady named Shahkira. She was really open and friendly and we talked as if we were besties. My boyfriend who recommended this bank to me was also Afghan and I talked of him and how I had learned about a famous singer by the name of Ahmad Zahir over a podcast on pop music. Recently, I was surprised when Shahkira called me to ask how I was doing and if I had received my debit and credit cards in the mail yet. She even noted that she saw me in Safeway recently but didn’t get to say hi. I was thrilled she remembered me so well as well as a bit sad that I didn’t write this review sooner. Even though the place I work doesn’t do direct deposit, I’m happy that I’ll get to see her soon to deposit my paycheck. I hope we get to talk some more about how things are going!

I just spent an hour and a half of my life opening a checking and saving account for my college student. We had to sit in those brown generic chairs, in a generic office with tan cubicles for an hour and half! The person was very nice but the process is horrible. What a terrible place to bank. The only reason to do this is because they are associated with SDSU and are on campus so its the bank of choice. But what an awful experience!

As far as account representatives go, you can’t get any better than Shahkira! I had a complex issue on my account and she called while I was there and had the problem fixed in less than 5 minutes and my account was in good working order again! She was awesome!
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Mario was extremely helpful. Opening an account was a quick process. I feel lucky to be close to this branch.

For a bank in a grocery store, I don’t think you can ask for more than the US Bank in the Newark Safeway provides. For such a tiny branch, they’re really full-​service, and they do something that the big branches don’t do: They’re open on Sundays.
I used to work in Foster City and the Foster City US Bank is my favorite branch. But when my employer moved to Fremont near Newark, I needed to find a closer branch of US Bank to do my banking, and the Safeway US Bank is the only one around. I didn’t know what to expect, but I was pleasantly surprised that the Safeway US Bank takes care of all my needs. The staff got to know me, and as far as I can tell they are as full-​service as any main branch. You can apply for a loan, credit cards, pay bills, transfer funds, –everything you’d do at a big branch.
The ONLY downside is that there can possibly be a line of customers. They can really only handle one or two customers at a time, and often only have one person staffing the desk, so you might have to wait in line a few moments. I’ve met some really nice people while standing in line, so even that hasn’t been a problem!

Zechariah Voravong runs a great branch. I am a small business owner from the time I gave them my business, we have received excellent service, help and support. I’ve banked with them for years now, I travel further just to deal with this branch. Great service and helpful for small business owners, I’m not Apple but they treat me incredibly well! :)

hon or hahn is extremely accommodating. i can be a little complicated at the bank. i have very specific needs and he never shrugs me off or makes me feel like a nut. the service here is consistent and fast. this is right in my neighborhood so its really convenient for me.