San Diego County Credit Union

Went by without an appointment to speak to a banker, & only had to wait 5 minutes or less. Ms. Lydia Jimenez helped me out, & she was such a doll! She was über understanding of my situation, & presented me with my options, & really took her time to explain them to me, as well as answer all my questions. Not once did she make me feel like I was taking too much of her time, or that I was insignificant because I wasn’t taking out a huge loan, or that any of my questions were dumb. Her customer service skills are on point, & her help was beyond appreciated! =)

I want to share with fellow Unilocalers my excellent experience at this SDCCU branch.
Both Josh Jankowski, Assistant Branch Manager, and Linda Szabo, Financial Services Representative, spent a significant amount of time and energy to successfully arrive at an acceptable solution to a thorny business problem.
It was service «above and beyond», and I am very grateful for their assistance. Although I have no aspirations to royalty, the customer is truly King here. It really doesn’t get any better than this.

How did I end up at this Credit Union? I was actually referred to this Credit Union by the banker from Chase down the street! Now I understand why the banker from Chase has referred me over here. Credit Union is as good as it gets. I’m glad that I ended up opening up an account with them because this location has provided me with excellent, top of the line, customer service.
Their customer service is ¹⁰⁄₁₀! Karina H. took care of me and I felt very comfortable working with her. She was very professional and really does take care of her clients. She helped me through a long process of taking out an auto loan and spent almost 5 hours doing so. Even though the process was very long and we all just wanted to get things done and over with. Karina wanted to make sure everything was done RIGHT. I’ve never, ever EVER received the kind of service she’s provided me. Her patience and charisma is what makes her an excellent representative. She really helped with all of my needs and I’m glad that Karina took me in to help.
Thank you, thank you, thank you Karina for quality customer service! I can’t say it enough. Also thanks to the rest of the staff that even stayed a little after closing time to help Karina double check everything for the very long complicated process. Thank you SDCCU!

If I could give zero stars I would. All the representatives should give you a fairly consistent answer which is not the case here. I gave this credit union a try but I am taking my services back to wells fargo.

By far the worst credit union I have been a member of. I moved out of state and the process I have gone through to get a new ATM card or access and transfer any of the money I have in my SDCCU account has been ridiculous. Everything has to be done by mail because the information they have on the account to verify that I am who I say I am is wrong even though I personally updated it before I moved. If you need anything done on you account you either message them on their website and hope for a response or call and spend over 30min on hold waiting to talk to a representative. The first chance I get to visit San Diego I’m closing my account.

Newest SDCCU branch and it finally opened its doors! Great location for consumers & businesses. The staff is extremely kind and knowledgeable. Car loans are as low as 1.49%.

Brand New SDCCU, and it smells really good inside the building!!! Oh, i can go hear more often than the other branches because it’s closer to my house. :)

You can get $ 1 and $ 5 bills from this SDCCU ATM!