Staff is friendly, however the food tastes like something microwaved. The place is also dirty; peanut shells everywhere… I would not come back here. Tried out Long Horn several days later, and it was much better than Logan’s.
Dave R.
Classificação do local: 3 East Hampton, CT
The reviews I read were not especially glowing. I agree that the staff members are very friendly, accommodating, and attentive. I would also agree that the food is average. All of it has been in the good range, but it has not been great. I ordered a porterhouse steak, and found it to be tasty but tough, although it was cooked to specification. The salad was decent and the bread was quite good. If you like free peanuts, have a day!
Kristen M.
Classificação do local: 1 Waxhaw, NC
Just to be clear : My friends came in from out of town and were staying in a hotel nearby so driving wasn’t an issue! I had a death in the family and they came up for a week to cheer me up. when we explained this to the waitress she didn’t care! but, we aren’t young kids out drinking and driving! My friends took time away from their families and their jobs to be here for me and our entire visit was awful! I hate Monroe! We will go to Charlotte next time they visit(should they ever come back!).
Eric W.
Classificação do local: 3 Charlotte, NC
Met some friends here for dinner. Service was great, staff was friendly. Food was ok, not great. I got a fried cheese bacon burger, the bun was so hard I could barely bite through it. The cheese patty was larger than the burger patty, I took it off the burger. The fries were good though. Maybe I just ordered the wrong thing. They had no beer or drink specials either.
TL B.
Classificação do local: 1 Locust, NC
Stopped in for supper Sunday. The food was 6 on a 10 scale. Overall cleanliness was nasty. Will not go back.
Tyler M.
Classificação do local: 2 Monroe, NC
The epitome of cheap, casual dining. Free peanuts and bread followed by mediocre entrees. The highlight of my visit was the service. Everyone we encountered acknowledged us and were very friendly, however, that alone isn’t worth returning for.
Joy H.
Classificação do local: 3 Monroe, NC
Kudos to Logan’s Roadhouse for handling the«Mother’s Day» after church crowd! We had an amazing waitress who deserves some sort of medal! Her name was«Taylor» and she made the entire experience worth being there! Food was decent… yeast rolls, salad and sides were amazing… steak was a little chewy, but not unbearable. Our table of four enjoyed it and will make a return visit!(Will ask for Taylor – she was the best!)
Amy W.
Classificação do local: 1 Monroe, NC
I will never go back to this Logan’s and will discourage anybody else from going! We had called three weeks ago to reserve a space to have my aunt’s 63rd birthday party. When we called, we got everything set up for Saturday, Nov 16 at 6pm for 20 people. We called a week before the party to confirm and told them it turns out that we will have closer to 30 people attending. They said this was fine and assured us there would be enough space. We get there at 5:45pm to put table cloths down and set up a picture we wanted all the family & friends to sign. We were told there were people sitting there and it wouldn’t be available until 6pm. Right before 6pm we asked if we would be able to get to our tables soon since everybody was there and we still needed to decorate before my aunt comes in at 6:15pm. They said the people sitting at those tables knew they had to be finished by 6pm. Well 6:15pm rolls around and we ask again. At this time the guy/manager(?) tells us that when he originally talked to us that we were told there would not be guaranteed immediate seating. This was not true. We were never told this. Had we been told this, we would have found somewhere else to go! He said they only schedule parties and guarantee seating on Tuesday afternoons. What?! By this time he was grasping at straws trying to come up with excuses. And what about the people sitting at those tables knowing they had be finished by 6pm? They were still sitting there eating, so obviously this was a lie as well! And who tells a paying customer that you have to be finished by a certain time because these tables are reserved for a party? Why would someone still want to be seated there knowing they only had a limited amount of time to eat. So we are all standing out in the lobby at 6:20pm waiting on our tables and my aunt comes in and we have to yell«surprise» as she walks through the door. So much for planning this three weeks ago! She has to use a walker and can’t get around good and our tables are still not ready! A few tables finally cleared out and they were able to seat 20 of us at 6:30pm. There was 27 in our party! The other table of people that supposedly knew they had to leave at 6pm finally left and we are all seated at 6:35 pm! One of the waitresses was not happy to be there and made sure everybody knew it. She was not very pleasant. The 16 oz. rib-eyes were on sale for $ 16.49 which was the same price as the 12 oz rib-eyes. Now I know why. They were 60% fat! Now I know rib-eyes are a fattier piece of meat, but if cooked correctly, a lot of that fat should melt away. Mine should have been cooked to medium and it was rare. Of course they took it back to cook it to temp and I just couldn’t eat it. The meat didn’t taste good and it was so fatty that it was like mush. So what should have been a wonderful time ended up being very stressful. And through it all nobody ever apologized! What happened to the customer always being right? What happened to trying to please the customer? Especially if they have 27 people ready to give you money? Before we were all ready to leave I went to the bathroom. The guy/manager we talked to earlier was standing back there and gave me a mean look as I walked by. Why at that point would he not have at least smiled if he wasn’t going to apologize or try to make it a pleasant evening for paying customers? And of course our steaks didn’t ring up at the special price. I didn’t realize this until the next day. They rang up at the menu price even though I asked our unpleasant waitress about this before I placed my order. I will NEVER go back to this Logan’s restaurant again!
Lee S.
Classificação do local: 4 Tring, United Kingdom
Cute staff & nice steaks! Liked that everyone was amused by my English accent!!!
Joe A.
Classificação do local: 2 Charlotte, NC
It’s hard to call this place a steak house. It’s the classic peanuts on the floor kind of place. My wife & I have been here a few times and it seems to get worse every time we go. The last visit, my steak(sirloin) was ok. The sweet potato might as well have been mashed. I asked our waiter about the beer selection on draft. When he mentioned Yengling, I told him I’d have that. He then proceeded to bring me a bottle and said they don’t have that on draft. My wife ordered the classic cheeseburger with no bun & no cheese(just the lettuce, tomato, onion & pickle). She’s on a diet. The burger arrived with nothing on it. They didn’t add cheese, but forgot everything else. The waiter that brought the food almost seemed angry about the mix up. Our waiter, he wasn’t much better. I joked with my wife that he must have been smoking the good stuff before his shift started. We’ve decided not to go back again! Enough is enough.