Logan’s Road House

This used to be a regular stopping place for us. A few years ago there was a change in management that made a very negative change on the place. Our last visit was 12.30.15 and our last until things improve.
The staff is attentive and friendly. I would prefer to see all the long hair tied back in a ponytail or something so that no hair is hanging down over the plates and salad prep station.
The meat served is probably the lowest grade sold for human consumption. The 12 oz. ribeye was more like an 8 oz pre-​cooked. It is impossible to cook a steak to order when it is only ¼ inch thick. The sirloin steaks aren’t any better. Sometimes it is hard to tell if you got the ribeye or the sirloin as both have so much fat and grizzle. On our last visit we chose the chopped steak. We both ordered them medium well. My husband ordered his without any seasoning, I should have done the same. My steak was more medium than medium well and hubby’s was closer to medium rare. Any grill cook knows ground meat should not be served at those settings. I added the onions, mushrooms and gravy on mine. Even that didn’t cover up the poor taste of the meat and the heavy seasoning. I couldn’t finish mine.
The sides are usually decent however my baked potato was hard and cold. Hubby’s fries were good. The salads are the only good part of the meal. They are probably one of the few restaurants in the area that use fresh ingredients for the salads. The lettuce is crisp and not the bagged salad generally served in restaurants. The salads used to be larger but they are still good.
The rolls, Logan’s used to have smaller rolls that were a little crispy on the outside and warm and soft on the inside. The big air pockets aren’t as good. Ask the waiter to leave off the melted butter if you want a less greasy roll. Oh, be sure to eat them quickly as they get tough as shoe leather when they cool off.

Do not call yourself a restaurant with curbside when your patrons have to continually go in and get the food or find someone to help them. My word, should I come to the kitchen and cook as well? This place has really gone down hill over the last year.

This place doesn’t even deserve one star I used to come here a lot and they have let there self go tremendously. It took 5 mins to get seated with the hostesses stuffing there face before seating us then couldn’t find our waiter. Went to the bathroom it looked horrible like it hasn’t been touched all day and they weren’t busy at all. I was not impressed at all with this place last time ill ever eat there.

I’m not a fan of most chains. But once in a while I take a step on the franchise side.
Great step tonight.
Mac at the bar was a delight. Good recommendations on food and great recommendations on drinks. And on top of all that he was friendly even though he was born in upstate NY. can’t hold that against him. (Not to say the same for his parents)
Then to top off the night a fire ball shot.
So as many times I write, it’s all about service. …,
I would visit any establishment where Mac is conducting the fun.

I usually don’t review chain establishments unless a service encounter blows my mind… this time around it was the service at the bar. Which was «turrible» as Charles Barkley would put it. I arrived around 10pm, an hour before they closed and you would have thought I had arrived at 10:59PM for an 11:00PM closing. The bartender was visibly annoyed that I was there and became increasingly annoyed with each of my requests, which were mainly requests for another beer.
Overall, the food was exactly what you expect of this place… decent. The service though was terrible. I felt like a huge bother and an annoyance. Usually the bar of a place is inviting and full of the most energetic employees… not at this place. I’m simply passing through, but I’ll make sure to never stop here on my next go-​round.

We went there a few months ago. Wanted to try them. Everything seemed okay at first! We where seated promptly. We ordered our drinks and appetizer!
Upon getting our appetizer, we placed our dinner order. Not more then 10 minutes later we received our order (no prob.) I kid you not, but my husband had just cut his steak and was about to devour it!!! WHEN the waitress came with our check!!! My husband almost passed out. That is something he will and can not tolerate. Him being in the restaurant industry is a big NO!!! NO!!! Therefore I don’t think we will ever return and I really didn’t like the food anyway!

I usually avoid national chain joints like the plague, but I had a client who wanted to meet here, so we did. It was lunch, and after I checked the reviews about this Logan’s, I wasn’t really looking forward to it. I started with the peanuts that they have on the tables for free, they seemed old and half picked through, but it took a while to get our drinks, so I was bored. The highlight of my meal came next which was the rolls. I love the rolls here, but I’m sure with enough butter and sugar any bread could taste as delicious! Anyway, I love ribeye’s and since the company was paying, I thought why not? I ordered it medium rare, and that’s about how it came out, which was nice, but they just don’t use quality meat here, so it wasn’t really any good. They do an ok job of spicing up the meat to cover up the quality, but I just can’t get excited about it. Anyway, it’s fine to eat here if you have to, but if you’re looking for something better, there are a ton of options in the neighborhood that I’d go with over Logan’s.

Needs to work on cleanliness (not talking about peanut shells) service was good. Food was normal for that chain. Tap beer wasn’t tasting right.

Went with friends who eat there quite frequently (enough to request a certain server who knew their names and drink orders!). Service was fast and attentive and our food was delicious (and there was tons of it!). Ask for warm rolls with cinnamon butter… yum!!!

We sat 10 minutes before getting a server to take our drink order. (I had to complain to hostess just to get that). Then it was at least an hour before we got our food after finally getting to order! The rest of the service was just as terrible as the food! The manager did came over (at the end of our dinner) he never offered any sort of compensation for our suffering. We’ll never be back!