LongHorn Steakhouse

The best place I’ve found in Monroe. Decent wine, and good food. If you’re gluten free, you should be able to find something edible here.

My husband and I stopped in last night for a late supper. Our waitress was great and very friendly. Everything we ordered came out quickly and was very tasty. We’ve dined at this location at least a handful of times over the past few years and have never had a bad experience.

Called ahead was told it was a 20 minute wait .put name on waiting lists… when we get there they said the wait will be 45 minutes… not happy with the management

Ordered the prime rib rare. It showed up medium well. It was dry and cold. Caesars salad was room temp and soggy.

I’ve been here several times since the Lone Star closed down and it’s been good. The servers are always sweet and attentive. The food is what you would expect at a place like this, which isn’t a bad thing! I’ve had something different every time I came and it’s all been tasty.

A party of two arrives for dinner. We are told that we are being seated away from a big group also dining in tonight.
We should have left. It didn’t even cross our minds that this would make our dinner a disaster.
Our waitress was the second problem. She may have just been a bad server, but it seemed like she was drunk. At one point during our meal she was holding the sweet tea pitcher, which I never got a refill of, and walking back and forth from the kitchen over and over. She did not have the big party in her area. She had 4 tables and kept calling me sweetie, which was annoying for some reason. I complained about our service to her directly, and she said «would you like the manager to come over?». Manager never came over to us.
Basically our food sat in the kitchen until it was cold and then another server brought our entrees first followed 5 minutes later by cold soup, 1^st and 2^nd time out, and salads. Steak had no char on outside, cold soup, salad was sloppy, and bread was cold. It is always served warm with butter. On one positive note the chicken tenders seemed to be prepared well.
I do believe this was a management problem. I don’t think this evening we were the only ones experiencing this issue.
On my previous dinner experience at this Longhorn I had a wonderful server and a delicious filet and lobster tail. We did dine at an off hour of 4:00pm that evening.
I will have to think a bit before I return at regular dinner time to this longhorn. I may sit in the bar if I do. Many times the bartenders take better care of you.
Just over all I think the manager should have been there to help his servers when a big group is there. The regular sized parties should not have to suffer.

Last time when I was there I got A LONG BALCK CURLY HAIR IN MY FOOD!!! of course they replaced the meal but I can still fee it that horrible feeling in my mouth. I mean I want to vomit every time I pass that place. Oh and I saw a guy working in the kitchen with a goatee (long black curly hair)

Unfortunately, something always gets messed up every time we dine, HOWEVER there is a male manager there who is amazing, he truly will bend over backwards to make you happy and this manager makes the difference in this review. The food always tastes out standing no quams there except this steak sandwich they used to offer… it was dry. But like I said this manager makes all the difference. I don’t know his name but he really should be a model for all managers in this chain and all similar chains. If we are in an area that has a long horn and we are less than an hour and a half from home and want a great experience, we will actually drive to the one where this manager works as we have gone to one else where and it didn’t compare

We eat here for lunch often. Generally, the service is fantastic, and the food is always tasty. I’ve had a number of things on the menu, and most everything is fantastic.
I was very impressed during our visit this afternoon. To start, we had some very slow service. We didn’t have our appetizers until about 15 minutes after we ordered them, and the food came another 25 minutes after that. Everything did finally come out, and once it did, all if it was cooked perfectly, still hot and very tasty.
Since we’re frequent visitors, we didn’t fuss about it much, since the service is usually much faster. The reason I was so impressed was because the manager on duty personally came to our table and apologized, explained the slow service was due to a mistake in the kitchen, and offered to comp our meal entirely. She then stopped by with some gift cards for our next visit. To me, this more than made up for the unusual delay in our food, and showed us that the manager cares about her customers. Delays and mistakes happen occasionally. A restaurant really shows it’s true colors when you see how those mistakes are dealt with.
As for the food itself, it’s all very tasty and always cooked correctly. My favorites are the Sirloin Chimichurri, Braised BBQ Beef, Primetime Burger, and the Oktoberfest Pretzel Sticks.
I will say that salt is used relatively heavily, and while I love garlic, the Parmesan Garlic fries are way too over seasoned (the one time I ordered them). Also I’d avoid the Parmesan Crusted Chicken, as it’s pretty smothered in cheese. I ate all the chicken, and left the remaining cheese, and the server asked if I wanted a box to-​go (since the cheese itself looked like most of the meal).
Also, please bring back the Crunchy Campfire Burger! I miss it! :)

One of the only places in Monroe that is reliable and tasty. I often get take out here for lunch. They have a yummy pepper steak salad that hits the spot. Employees are always friendly. My only complaint is that the service tends to be slow. I’m really not sure why. I’m often there before the the lunch rush, so I’m not sure what the hold up is. Still, I’ll like it and I’ll be back!

Have eaten there numerous times and do not like the way they cook their steaks. They taste like they have been baked in the oven, No grill marks, no char and dry on the inside. Asked the waitress how they were cooked and she said they were cooked on a flat grill to keep the juice in and if you wanted them cooked on a open flame it was by request. With the meat not being seared on the outside the juice and the flavor are lost. Will probably not have steak there again but I do like the salmon. It is really good.

Having only being open one day, I must say, that if they keep up the quality of service and food, this restaurant will put the other steakhouses in the Monroe area on notice. There was five people in our party for lunch on this Tuesday. There was potato soup, sirloin steaks, shrimp, prime rib sandwich, Caesar salad, and chicken eaten. There was no complaint from anyone. Service was flawless. By the way; the sirloin I had could almost be cut with a fork ! Seriously!
Yeah, I know, brand new and too many waiters and waitresses and who knows how many in the kitchen. All I can say is they put on a flawless performance.
LongHorn had «trainers» from the Atlanta market area monitoring the local performance. I just hope that they can keep up the quality in months and years to come.
On the negative side, I found their prices to be a couple of dollars higher than other steakhouses in our area.
We will be back soon!