US Post Office

My Package from this location was sent in the mail to a totally different address. I don’t know about the other locations but this one is very negligent. What if the package has my social security inside of it! Now someone can steal my identity as this is a growing problem already. But we as the people have no rights towards this because it’s the government.

Lines at the branch are ridiculous they only have two people 25 people waiting on line and people have to stand in line for more than an hour

If I could give negative stars this place would get –100! I have had a PO box here for almost 2 years and from day one there has always been a problem in getting my packages. When the clerk sold it to me, he said that any packages that didn’t fit would be put in a locker and a key would be put in my box. This has happened twice! I receive 20 – 30 packages a week along with mail. WE send out 20 – 30 packages a week so you would think that there would be some sort of service. NOT!!! This place has the worst service I have ever seen. The majority of the employee’s do not do their job. When I have to pick up a package, there is always a line out the door with only 1 or maybe on a good day, 2 clerks working. There is never anyone at the window designated for parcel pick up so you have to always stand in line. This week I have been trying to get 2 packages for 3 days. I have gone there 3 times a day and each time there is 15 – 20 people waiting in line and 1 clerk. I can not spend an hour of my day in line for a package that should either be in my box or in the locker. I am presently contacting the Postmaster General as well as the Postal Inspector to file complaints! Oh, and they love to miraculously lose your mail until you throw a fit and demand that they contact the postal inspector right there. Then the package magically appears while you are waiting for them to tell you when the postal inspector will show up! HORRIBLE LOCATION and EVERYONE THERE SHOULD BE FIRED!

Worst service ever!!! The delivery man was observed not bringing my letter to my door but left pink paper in mailbox as if they tried. When you call a supervisor they never answer the phone and when go above their head they finally answer but then they told me they delivered when they didn’t. In other words the idiots lost the envelope and they don’t even try to fix their screw up. Meanwhile a delivery truck spends hours daily delivering the mail to one house. This place MASSIVELY SUCKS, could care less if they shut the whole place down as they are useless.

When it comes to bad service, these guys take the cake! I had to drive all the way to the post office because the mail man was too lazy to get off at my house to have me sign for my package. Instead he put a paper in my mailbox saying I had to go pick it up because I was not home when he passed by… Which I was.
But anyways, I walk in and see a sign that says pick up here. So I go to the sign and someone tells me to wait for the person in charge of doing pick ups. After waiting for about 10 minutes, another employee says that the pick up line was closed so I had to make the regular line which of course was extremely long. So I’m stuck in line for half an hour and when I finally get to one of the people at the front, the guy tells me that the pick up line is on the other side.
I tell him its closed and he said that someone would be there, to just knock. So I go and knock and nothing. So I go back to the guy and tell him that no one was there. He asked me to wait to the side so he could finish helping the person he had in front of him. He had me wait about 20 minutes while he helped several other people before helping me out. What should have been a 10 minute experience turned out to be a very long nightmare! All to pick up a small package.

I’m really upset about having to give this place one star. There should be the 0 star option. Worst place you can go to. I only keep on going there because it is the closest to my house.
The personnel think they own the place, are disrespectful and there is only one windows open. If you ask them if they can open another, they will tell you to «just wait» and if you insist they will tell you «That’s it»… Like telling you to shut up.
Yes, I just saw this happen today at 11:30 am, August 7^th, 2015 with a lady.
The bald old man is so disrespectful… I think people in that place think they own the place and that clients do not pay. I mean it’s not like it is a free service, I just paid 13 dollars to ship something.

It is never a fun experience, the post office.
Due to moving to a pre construction community, we had to pick up our mail at this location (20 minute drive) for about two years, while the rest of the houses around us, finished being built.
The lines at this location, were and are long (had to go the other day). Staff is rude, just as the 8^st location.
I dreaded coming here, so glad we now have mail!

From 4:16 — 5:10 to send ONE letter. It needed to be certified, so i couldnt just drop it. When i tried to do the self-​service the machine was not properly working and it wouldnt accept my card. Then i made the line and it took forever. They do not have the certified mail receipts available on the stands next to the line so you have to wait until its your turn with one of the workers there. I had 7 in front of me and it took allt hat time. While i was there i saw at least 3 – 4 people leave pretty upset. I dont think they care about their customers. Sandy, ufff, she was polite to me but very rude with a couple of others. A lady even started asking for the manager, and her comment wasnt even taken into account. Apparently she had been there for a long time and the guy that could solve her problem was on break, they did not know until when either. Then she was told to come back tomorrow but since she had been there for so long she wanted to wait. Well, just a mess.
SAVE THE TIME AMD THE POSSIBLE UNCOMFORTABLE TIME AND GO SOMEWHERE ELSE.

Horrible lines, dreary, unkept and neglected. One postal worker and 11 people on line on a Saturday morning. This is a shame. I have been to smaller branches that are clean, well kept and have good customer service.

Very upset at this place. after been moved arround. Spent 15 min in a line then sent somewhere else. Pickup window closed then reopen pull people from wrong places.” Very very disorganized”. Employees complaining out loud. no wonder more and more people choose to email and FedEx.

I usually go to the post office on 88^st and 147ave ive never had a problem there but I decided to go to this one since it’s close to my job. The person who helped me was Gustavo, he was rude and looked down the whole time I was talking to him (I send the same package at least once a week at the other location and priority mail cost me 5 $ and change for the small box) he said he didn’t have the boxes for that and he had to charge me 15 $, the lady that was next to him overheard and told him not to be rude (yes like a child) he still insisted on charging me 15 $, the lady called me and said she will help me better she put my package in a medium size priority box which I think cost 12 $ and told me she will charge me by weight instead since my package didn’t weight much and everything came up to 5 $ and change. She was very nice to help me I can’t recall her name but she has red hair. But besides this lady saving my day I will avoid this post office at all cost.

I have to agree like most of the reviews I have seen so far, the lines are tremendously long and takes a while. The service is great and I have never had a problem.

This place is as bad and slow as it can be. I come here only when I MUST come. Otherwise, i prefer to drive further to save time. Believe it or not!!!

Despite the long linesI have never had issues with the staff here. There is a self service counter, and no hassle with parking not to mention how close it is to my house. Only downside is that the priority shipping boxes are always out! and when they have them, I can’t ever get the small ones. OH one more thing, they do not do passports here… other than that, have your stuff ready and bring an Ipod to entertain yourself while you wait in line.

I’m not going to lie, this place can be a pain in the a**. But it’s close to my house. And there have been times when I went here were the employees have been SUPER nice to me and helped me out when I was mailing stuff out. I remember the time when I had to fill out a passport application and I was fourteen at the time. The lady working at the time helped me fill out the application and got me everything I need to mail it out that day. So the good out ways the bad times with me. Because there have been horrible people working there that makes you think if you don’t want to meet or help customers than why are you here? And there’s a REALLY long line during holiday times and evenings. But that shouldn’t make the good people suffer when they try to get you the best deal.
I just suggest when it’s holiday season, tax season, or weekends go in the morning time – plus, when you do they’re the nice people compared to later on in the weekend days and holidays. Because they just want you to get out without talking to them. Otherwise, go when you have too. Also there’s a machine in the lobby area and I believe it’s open 24/​7, but I suggest checking out the times on doors.

The lines at this post office are notoriously long, but I think that’s true for most post offices in Miami.
What makes this location tolerable is that there is ample parking and a self-​service machine. If you need to buy stamps or ship a package, you can bypass the long lines and just do it from the machine located at the front of the store.