Mr Slicks Smog & Tune

I have a 74 Ford Bronco and a 09 VW diesel. Gilbert at Mr. Slicks is very accommodating, resourceful, honest, and professional. The guys at Mr. Slicks have fixed everything from oil leaks, electrical issues, oil changes, drive shaft, tune ups, installation of various upgrades, etc. Not only have I been impressed with the work that they do but I am also impressed with how affordable they are. Out of a dozen times I have taken my vehicles there, there has only been one occasion where they recommended more service than what I went in for. Gilbert sent me pictures of what he recommended and he was 100% right with the recommendation and probably saved me more money down the road.
No one likes taking their cars in for service because usually something is wrong, but this shop takes a weight off my shoulders because I know I am getting honest service that is done RIGHT!
I wouldn’t change auto repair shops if my own family opened up a business. If you want your car repaired correctly, look no further and thank me later. Gilbert and his workers are the best!

I have been going to Mr Slicks for the past 7 years now. And I am so lucky to find mechanics with integrity not out there to take advantage of people. I once had an old car and went to another mechanic who told me my car had some electrical problems and would charge me about $ 900 to fix the electrical issues and my breaks. Instincts told me not to trust him and I ended up at Mr Slicks. Gilbert at Mr. slicks only charged me about 30 dollars for my issue and fixed my breaks for me for free. Ever since then he has been my go to person for any car issues. My husband and I both use Mr Slicks. When you go, ask for Gilbert. Very nice dude.

I was referred to this company through a co-​worker. Now that I don’t work or live anywhere close, I’ll still drive across the universe to them. Great service, great staff, reasonable prices.
DON’T TAKE YOUR CAR ANYWHERE ELSE!!!

In an age when car mechanics have a bad reputation of ripping off the consumer, Mr. Slicks and Gilbert proves the rumors wrong. I have brought my car in twice for service, both times they have done excellent and affordable work. I highly recommend them!

This is literally the first Unilocal review that I’ve ever taken the time to write, and I’m writing it because I’m simply so impressed with this business.
I took my car in to this shop for help with some cooling issues that sprang up suddenly, and after all’s been said and done, I’m extremely impressed with the customer service at this shop.
Gilberto (the owner, I presume) is a very honest and generous guy to work with. Before he did any work on my car, he and his team ran a series of tests to help them diagnose what would need to be fixed. After these tests, he ran through with me everything that they had found and what he thought would be the best course of action for fixing the car. He presented everything very plainly, not as a salesman, and he never pressured me toward one thing or another except by giving me his professional advice.
The fixes that I asked him to do on the car were done in about four hours – it took a while; Gilberto told me that he had to send his team out on their lunch breaks right after I had decided on what to do for the car, so it took quite some time to finish working on it after they got back. Payment for everything was very honest and clearly communicated as well. The invoice he gave me listed every single thing they had learned from their diagnostic tests – down to the error codes from the engine’s computer! – as well as a detailing of the part that they ordered for the car and the labor that I was being charged for. Prices were reasonable, and I think the best part about the whole experience was that I was able to be confident that I was dealing with an honest businessman.
Later that week, my car actually began having cooling issues again. I took it back to Mr Slick’s and asked Gilberto to take a look at it. We both recognized that there was some secondary issue in addition the first that had been addressed at my first visit. He spent all of this day with his team looking at my car and running tests on it, trying to diagnose the problem. However, the issue would pop up very intermittently, at seemingly random times, which made it difficult for them to understand what was wrong. The next day was the 4^th of July, so the shop was closed, and Gilberto told me that it would be fine for my car to stay at the shop over the weekend until they could look at it at the start of the following week. On Monday, the shop spent all morning looking over the car and trying to find the problem again, but it seemed as if everything was once again fine. Gilberto called me and updated me on this, and I was a little disappointed that they hadn’t found anything or been able to fix anything – I was naturally concerned that the problem would hit again at a random time while I was on the road. However, he communicated very clearly and professionally that unless the problem presented itself again, there was nothing he could do at this point. My friend drove me back to the shop to pick up the car, and as Gilberto handed me back my keys, he explained everything that he done to test and attempt to diagnose. I thanked him for his time and asked him how much the labor costs would be for the previous Friday and this morning, and he said that there would be no cost! He completely dismissed any cost for all of the labor that had been done for the car, saying that he actually felt bad that he had been unable to do more to help fix my vehicle. He said to simply bring it back if it started acting up again.
I am extremely impressed with Gilberto’s (and the rest of this shop’s) business ethic and also generosity. They don’t treat you as a means to a bottom line, but they treat you as a customer to be dealt with honestly. I would recommend Mr Slick’s to anyone in West LA/​Culver City looking for an honest mechanic, and I’ll definitely be bringing my car back if – knock on wood! – I have any problems in the future.

This will be the third time I have taken my car to Mr slicks. I’ve worked with the owner /​manager Gilbert every time, solid guy.
I am the type of person to call around and get price quotes om work and he has always been the lowest price, honest shop. Quality work. I would highly recommend Mr slicks.

Mr. Slicks gets a thumbs up from me. Gilbert is always super helpful and nice and I never feel like I’m being ripped off or taken advantage of. Been coming here for 8 years or so, and will continue to as long as I live on the Westside.

The team at Mr. Slick’s has been extremely helpful and cheap compared to dealers or other mechanics in the area. I have been servicing my car from them for more than 4 years and am thoroughly satisfied. Highly recommended.

Mr. Slicks is my go-​to auto shop in LA and I really like them.
The customer service, from reception to repair, is stellar. Gilbert always explained the aspects of what needed to be done and why. He was friendly and flexible and would go out of his way to find high-​quality and affordable parts.
I never felt like profit was more important than customer satisfaction.
Thanks Mr. Slicks!

I really trust him, he’s always helped me with my car to a great price! Nice guy.
I’ve serviced my car here 3 times, and I will come back for sure! It’s hard to find someone you can trust around here but this place you don’t have to worry!
He checked everything to make sure it was great and he truly has kept my car in great shape!

Good, reliable and honest! Gilbert is great.

They replaced my idler pulley. Eventually, my engine began to make noise. I took it to another mechanic who removed the timing cover to find the Idler pulley MISSING. There is now way it could have «fallen out» due to the cover. Whether intentional or not, they nearly destroyed my engine. I wouldn’t go near them ever again.

Took my car in because it was overheating. I needed the radiator replaced and their quote was $ 350 less than my usual repair station. It was done within a couple of hours and runs like a charm. I will definitely be taking my car back to them again!

Referred here by friends, they had a hard time figuring out what the problem was with my car but, didn’t charge me a cent for all the work and time, because they couldn’t fix it.
I really appreciated Gilbert and the crew for their honesty.

I took my car in for an oil change, only to find out later that they had jammed the oil filter into place haphazardly. They also neglected to fully tighten the oil drain plug after they finished, so I drove around leaking oil as a result.
I should have known that with a name like «Mr. Slick’s», they’d be a bunch of shady con-​men!
Avoid Mr. Slick’s at all costs.

I’ve had great experience with Mr Slicks. They did some work to my 4runner and when one of the parts failed, they replaced it without any hassel.
I brought my truck back a year later and they charged $ 600 when another shop gave me an estimate for $ 1200 for the same work.

My husband has been going to Mr. Slicks for many years and I just started going in January 2012. I did my 90,000 mile service and am currently getting a steering rack replaced. The people who work here are kind, polite, informative, and trustworthy. I would recommend Mr. Slicks to anyone. They give me time to save money for repairs and often stay under the proposed estimate. I really appreciate this consideration and so does my bank account.

I came here on a recommendation from another mechanic. I needed new spark plugs installed on my wife’s car. I bought the spark plugs at the local auto parts store and brought them over. The manager greeted me promptly and told me that he could change my plugs for me while I waited. He looked at the plugs I brought and suggested I return them and get better quality for my car (BMW M Coupe). I did and came right back. He quoted me $ 90.00 originally to do the labor and I asked if he’d do it for $ 75.00, he agreed. I watched him install the plugs and he was very thorough and professional, all the while tolerating my stupid questions (which is very annoying for most mechanics). When he was done he cleared all the codes for me at no extra charge. Total time was a little over an hour. I was very happy with my experience.

INCOMPETENT CROOKS
They misdiagnosed my car problem and tried to fix it three times. FAILED completely. They admitted it and refunded my money. But they actually FORGOT TO PUT PARTS back into my car and LOST PARTS. It caused more damage after I finally left them to go to another mechanic. The Mr Slicks mechanics actually had to personally deliver the missing parts to the new mechanic. Twice. The owner won’t take accountability and pay for the damages so I’ll be suing them. Ironically, the owner is ignorant of what’s going on in his own business. I talked to his mechanics and overheard a few things. The owner is bleeding out, being ripped off, losing money, and the clueless jerk has no idea. All I can say is that it is deserved bad karma.

I’ve only been here twice — the old car’s still running okay so I haven’t needed their services in a major way yet *touch wood* — but so far they’ve done everything right.
First time was about a year ago when one of those mysterious piezoelectric voodoo components buried in the emissions doings was causing the old thing to just turn off. They not only told me what the problem was — they totally could’ve been making it up, of course ‘cuz I know nothing about how cars work — but Dude pulled out the old part they’d just replaced, showed me what was wrong with it, and explained in words of two syllables or less why it was causing the car to not work. I haven’t had this kind of treatment since the glory days at Alan Longacre’s late, long-​lamented establishment in Hollywood! No condescension, no fuss, just «here’s what the problem was, here’s what we did to fix it.» Is this really such an unusual thing to expect in a Car Guy these days?
Second time was earlier this week for a routine maintenance. Got myself some new brakes for my birthday too, Happy Birthday to me! Quick, easy, and I ended up spending a lot less than I expected, which doesn’t hurt.
For those who concern themselves with such things, they don’t go out of their way to make their shop a comfy or cool place to hang out — which I list in the «good thing» column. Priorities, ya know? Plenty of places to stroll to in the area, though, although it may not look like it at first. Across the street is Gaby’s, a mediterranean place with a fine line of mezza to snack on and a block south and a few blocks east, just past the cathedral, is my favorite coffee place, the Conservatory. Car stuff can take time — deal with it. As Jennie said, they seem perfectly willing to run you where you need to go, within reason, but it’s just not cool to abuse such niceness.
The only reason I didn’t give this place five stars was that in my world Alan Longacre is one hell of a guy to live up to — ask me sometime and I’ll tell you why. These guys seem damn’ good, though.