Bagge & Son

Unexpectedly resolved!~
I met Tom in person a few days ago. My steering wheel seemed to have started to start «drifting» off center since the alignment… I thought I was crazy!
Tom and the team there (Mike was not there) were super helpful, and found the cause of both the «drifting» and the «clunk» in under 20 minutes! (Rack and pinion needs rebuild, Tom took the time to show me where it was exposed without bushings, leaking, and how it was malfunctioning)
I guess I just caught Mike at a bad time the other day… we all have our moments. I’m glad I can say I agree with all the glowing praise for Bagge and Son, and will refer others there, too.
:)

Can one love to get their wheels aligned? Ever since I found Tom, Mike and the folks at Bagge & Son I look forward to alignments! They do my three cars. They do it right. They do it fast. They take pride in their work. They handle my ’87 Honda as well as they do my newer cars. They are fair and have never tried to upsell me. They have the best reputation according to my favorite mechanics (Checkpoint in Mar Vista). You got new tires? New bushings? Car pulling? Get ye to Bagge & Son!

Great Service! Christina at the front desk was friendly and was able to squeeze me in for wheel alignment. Service was quick and efficient.

After visiting some other alignment places in Culver City and getting less than satisfactory results, I went to Bagge and Son. Wow, these guys know their stuff! My car is a specialty car with a custom chassis no one else seemed to have the knowledge to set up but these guys did! I can’t recommend Mike and the rest of his crew enough! Thanks guys, my car now travels in a straight line and I’m not throwing rubber like a dog shedding fur!

First rate service here. They were able to squeeze me in on short notice. The shop was clean, the staff has a great attitude, and they did great work. I won’t go anywhere else.

Wow! Their work is exceptional! They aren’t only good at what they do, but also very efficient! They go above and beyond to make sure the Customer is happy. Been working with them for 20+ years and let me say I’m looking forward to 20+ more!!! Looking forward to keep working with you guys!

Thank you Tom for the service you’ve provided, your mechanics are top notch, and your new secretary was very courteous and professional, thank you for the years of service, I highly recommend any one needing brakes, alignment or any suspension needs call them, you’ll be completely satisfied.

You want to see what great service is? Visit Bagge & Sons and you will experience what all these other auto-​related shops are missing… CUSTOMER SERVICE.
I got an alignment and after 2 weeks of feeling it out I decided that I wanted to adjust it a bit. I called Bagge & Sons to ask how much it would cost.
«FREE when would you like to come in?»
That’s not the answer I expected but guess what? That answer has locked me in as a lifetime client.
I WILL NEVER GO ANYWHERE ELSE.

Now I’m a true believer in 2^nd opinion.
The Toyota Dealership told me on two occasions now that my Prius needed my front and rear struts replaced, that hydraulic fluid was leaking from them, and on top of that, a rear bearing will be needed soon, all sounding very urgent. But with the quote at nearly $ 3k, I just couldn’t do it. That’s when I called Bagge & Son. Mike was very nice on the phone, and said he’d call me back with a quote, and he did (unlike another shop, who said he’d call in 20 min. Never heard back). With the initial quote at practically at half of that of the dealership, I made an appointment to bring the car there for an inspection.
Next day, Mike brought the car in to look at right away, and within 10 minutes, he brought me to the back, and he and Tom showed me the «leaking» struts. Well, they were non-​existent! No sign whatsoever. Tom said that he drove the car around the neighborhood, and didn’t feel or hear anything that’d suggest problems with the struts or rear bearing. And with that, they lowered the car, and sent me on my way. They just saved me $ 3K!
The thing is, they could have just gone ahead and replaced them. And at half less of what I would have paid for, I wouldn’t have complained, because I wouldn’t have known any better. But they didn’t take advantage. And I am truly grateful! I will take my car to them from now on. They have gained a happy customer.
Oh, and let’s not forget the friendly receptionist! Thanks for answering the call and receiving me at the shop so warmly. :)

Recommended to me by my mechanic when we lived in Santa Monica (Chuck from Santa Monica Radiator) he said they’re honest, reliable and they’ve been around forever for a reason (like 1920 something).
I’d just gotten an estimate on my ’05 Honda Civic from Culver City Honda that was outrageous, so I reached out to Mike at Bagge & Sons. He walked me through the cost of parts (while looking at them online) and the labor required. The estimate on the necessary maintenance was $ 1,500 plus from Culver City Honda, Mike did it for $ 510. And it took half a day.
But that’s all less important to me than the process, Mike showed me the broken parts, told me that the Dealership estimate included an unnecessary part, which was just tacked on for a few hundred more dollars. He couldn’t have been nicer and more gracious. If you don’t want to feel like you got ripped off, this is highly recommended.
The perfect car maintenance experience! (they are extremely rare)

Best place ever! The only place I’ve ever been where they tell me I DON’T need service yet! They’ve told me on two separate occasions that I don’t need new brakes yet.
All their work is done quickly and everyone is professional and friendly.
I refer everyone here and it’s the only place I take my car for brakes, alignment, and axle issues. :)

Had a lift kit installed here a few years ago. Took the Jeep to another shop and discovered the control arms were installed incorrectly (jam nuts not tightened, exposed threads rusted as a result) and the camber nuts I supplied to the shop weren’t installed at all. Zero stars if possible.

I went here on a recommendation from Piechowski auto center and I’m grateful they did. My front end was making funky noises and needed work. Mike was friendly and helpful, got the car up on the rack and got it fixed quickly and for much less $ then I was expecting. Got a follow up call the next day to see if things were ok. If you need front end work this is the place to go.

Been going to Bagge and Son for over 25 years. They have always been honest with me. Their alignments are the best in town!
My car and now SUV feels like new after an
Alignment. For the last couple of months my SUV has developed a clunk when you backup or make a turn. Made an appointment with Bagge and Son, they jacked the SUV up and found the Control Arms were a little loose. Bagge and Son tightened the Control Arm for NO charge
and sent me you my way.
Highly recommend Bagge and Son!

First time here. Staff very very nice and welcoming. They are fast, efficient and a great place overall. Very pleased with the service I received!! Thank you

Knowledgable it’s, great service, walked me through needed repairs and rationale. Gave me alignment certificate that Peo Boys failed to give (and so they probably never gave me one)

Great staff at Bagge and sons. Tom and Paul new what to do on my classic
55 chevy and other classic cars. I will be bring in my other classic cars when
I need to. Great experience and service every time.
I highly recommend their service and professionalism for all cars.
Jack L.

I had the greatest experience here this week… I was referred by Santa Monica Radiator and Tom was so sweet and helpful!
He scheduled my service at my convenience and was expecting me when I arrived (and greeted me by name, even though we had only spoken briefly over the phone). He explained the problem to me in detail which I really appreciated as most auto shops assume that I don’t care (or won’t understand?).
Anyway, they called when the car was finished & were fabulous to work with.
Thanks, Tom!

I needed to get the brakes done on my truck, and had to get it done on a weekday, which means I have to drop off my truck and get a rental. Always cautious of trying out new mechanics, I looked locally for something I could walk to and found Bagge & Son. The reviews seemed promising, so figured I would give it a shot.
While the work they did was pretty standard, the price came out exactly in the range I had predicted. On top of that, I had mentioned that I suspected a leak in the break line (insert opportunity to do extra, un-​needed work to jack up the bill) and they came back saying there was nothing wrong.
Combine that with good customer service and I think I have found a new mechanic! Thanks guys, keep up the good work!

I went to Bagge & Son (as a walk-​in, BTW) only to get an alignment as my family and I were going to go on a road trip, but was amazed they were able to center my steering wheel, a lingering problem that 2 – 3 other alignment shops couldn’t do (after it got hit in an accident).
On top of that, the guys and gal there are friendly and professional — it’s like going to your dad’s old friend’s shop. Two thumbs up!