Estelle Herron

I’m downgrading to 1 star because once again, I left another message for Dr. Herron on Wednesday, and she still has not return my 4 messages or even called to apologize for writing the wrong prescription.
According to this article here:
Dr. Estelle Herron has been in business since the 1960’s and has helped people including Ronald Regan, Humphrey Bogart, Fred Astaire. She’s now semi-​retired only working 2 days a week.
Now I don’t know about you, but I really don’t want an eye doctor who’s «semi-​retired» only working two days a week, who doesn’t have a proper office/​receptionist set up to get her important messages and return phone calls. I want an eye doctor like Dr. James Hoff at Hoff Optometry who works a regular work week and has a proper office set up, has up to date equipment, and makes it his duty to return phone calls the next day (Dr. Hoff returned my phone call literally within 5 mins. of his office opening on Wednesday after I just saw him Tuesday night. He called me back before Herron could return the 3 messages I left for her on two previous days).
I am also considering filing a complaint against her. Here is the website where you can download the form to do so:
****UPDATE****
I just back from picking up my new prescription and Dr. Herron was there. She said she didn’t get any of my messages and the phone number I called was an old number. I asked her who was the male I spoke to on Saturday who told me she would call me on Monday at that number. She just didn’t answer the question. She said she was sorry, but didn’t seem too interested in offering a sincere apology. It also appeared like she was in a bad mood.
So I ask you — who wants an eye doctor like that?