Broadway German Service Center

Needed brake service on my 2007 BMW 328i and was quoted something outrageous by the dealership. Gave Dom a call and he was able to provide the same service, plus extras for alot less. Dropped off the vehicle in the morning and was able to pick it up after work.
A month later, I got the brake service light on my vehicle and brought it back to Dom and he diagnosed a faulty sensor and replaced it within the hour. Great service and he stands behind his work.
I found a new mechanic I can trust!

After reading so many rave reviews about this service I decided to give them a try. I had just purchased a used 2013 E-​350 Benz and though the dealer assured me that the car was in perfect running shape, I felt that another sources feedback wouldn’t hurt, even if it costs a few dollars extra. The test drive was fine and the vehicle handled well, but better safe than than,
Made an appointment w/​BGSC, asking them to go over the car for any possible flaw now or future problem. Also, since the Mercedes-​Benz manuals are daunting I asked if after the inspection they’d give me a crash course in the basic operation of the car.
Long story short, when I went to pick up my car, Daniel told me that, indeed it was in perfect working order, then he had the mechanic spend ½ hour or so going over the many features of the car. After which I felt much more comfortable and confident about driving it. I was very pleased and satisfied w/​this new to me auto repair service and then asked for the bill.
You ready? I was informed that THERE WAS NO CHARGE. What? That’s correct, we want to help our customers enjoy their cars I was told by Daniel.
Where else can you find an attitude like this among dealers or mechanics? This is so rare but you know, it’s smart business and in the future my auto repair/​maintenance business is going to be with Bway German.
Manuel Villarrubia, Seal Beach

Usually I drive my Merceds to a shop in Laguna Niguel where I have been going for like 20 years. I live nearby Broadway German and decided to get some work done and they are honest, reliable and good. I would use them again

Moved to the area and was looking for an alternative to get quality service without paying dealership price. Brought in my car for a service C and it was fast, very reasonably priced and hassle free. Dominick even referred me to a next door body shop for a bumper repair. Will definitely come back for future car needs.

Over the last 20 years, I’ve had the pleasure of Dominick and Roger taking care of my few Mercedes vehicles. They are very knowledgeable and honest in troubleshooting problems and providing options for their resolution. I’ve never had a problem with the quality of their work.
I strongly endorse their services for all Mercedes and BMW vehicles. They will go out of their way to get the job done to your satisfaction.
For the best job estimate, speak to Dominick exclusively.
— - — If you like to perform work on your own cars, read below — — -
If you are involved in any automotive restoration project, you can understand the cost of new replacement parts and $ 100+/hrly labor can doom a project. If you run into big tasks that are outside your skill level, you’ll often need the services of qualified independents like BGS who aren’t nearly as expensive as the dealership.
NOS Mercedes parts are very expensive. However, it is possible to find the same NOS parts online at a discount. eBay is a great place for an occasional used part. Bear in mind, most independents like BGS frown on customers providing their own parts.
If your vehicle needs a lot of replacement parts and expensive labor, you might simply abandon the project due to the cost of the restoration. Due to limited finances, I wasn’t able to continue my restoration project with BGS and have since transferred the project to Ultimate Autohaus in Cypress, CA.

I brought my Mini Cooper in here a few times for oil changes, rear shocks, front suspension, and brakes. Very professional and they always did a good job. Labor on German cars isn’t cheap but I’ve found their costs to be very reasonable. If you’re in the Long Beach/​San Pedro area, I highly recommend this shop.

Moved to Long Beach 16 months ago and stumble upon this German auto shop on Unilocal.I was impressed with many 5-​star reviews. So I decided to check it out myself. I was impressed. Dominik was courteous, honest, and with a no non-​sense business approach. They fixed my rattling glove box, which was a design flaw of BMW. After that, I brought my car, b’cuz the coolant reservoir was empty. They checked it for me and ran a diagnostic test without charge. I could not believe it. Unfortunately, this week, my radiator hose busted and to make a long story short, my car needed an entire brand new radiator, plus the parts attached to it. Not one hesitation on my part to give the business to them. I got my car back 2 days ago and everything is fine. I highly recommend this German auto shop. It’s nice to have a reliable car shop you can trust to do a good job.

I have been taking my cars to this shop since 1993. A Mercedes 300E and a BMW 740IL. I can’t say enough wonderful things about this business. They have always looked for less expensive repair options, they are incredibly accommodating, and truly care about their customers. Sad to say after all of these years of owning German cars, I just purchased a Lexus and will have to find another car DR. Thank you Broadway German Service for over two decades of amazing customer service!

Before I start you should know I am the kind of guy that won’t hand over my keys to a valet. I let my engine fully warm up before heading out, park in the furthest end spot in the parking lot and lose sleep if my car is not spending the night in the garage.
Now that that’s out of the way: 4 months after my E92 /​/​/​M3 warranty expired my battery decided to just go out one day. I jumped the car and headed to the BMW dealership where I was quoted $ 780 to replace and register the new battery. I swiftly canceled that and headed to Broadway German Service Center. I remember driving by on Broadway and decided to go check it out. I was welcomed and greeted warmly despite noticing they would be closing in 30 minutes. I told them I needed a new battery and they double checked and inspected the vehicle to ensure that was in fact what was wrong. I was quoted $ 300 for the battery and registration which included a 36 month free replacement warranty. Needless to say I happily authorized the work.
After the replacement and registration of the battery the technician realized there was a fault code on the dash. The Scan Tool read back with «Passenger seat belt resistance out of range». I was asked to bring it back the next morning so that they’d have more time to work on it. I explained this was my only vehicle and that I needed to get to and from work. This is where Broadway German really stepped up: The shop owner promised to give me a loaner to help me during their resolution of what should have been an in and out job. The next morning I came in and the owner handed me the keys to his personal E46 /​/​/​M3. He said come back when you finish up with work and we should have your car all squared away. This kind of support can ONLY be had from a mom and pop shop. He went out of his way not just because I was a fellow /​/​/​M owner and auto enthusiast, but because he genuinely sympathizes and cares about his customers. Needless to say, that afternoon at 4pm my car was ready at no extra cost to me.
Broadway German has made a lifelong customer out of me. Thank you for going above and beyond in order to keep me happy and on the road.

My dreams came true! I was so lucky to find this wonderful MB repair shop. Honesty and integrity combined with professional service and expertise! Troubleshooting combined with recommendations, keeping me informed at every stage. They kept my car for two days and it feels brand new again. If I had taken it to the dealership, I would have had to trade in the car. I’m a lucky schoolteacher with a limited budget, but thanks to my new friends at this wonderful shop, I can keep my Mercedes. Thank you Gus and Co. I truly appreciate your honesty and guidance. You have earned my respect and I will be a returning, loyal customer in the years to come.

This place does good quality work. I’ve had multiple Germans cars and always trust these guys. The owner and his head mechanic are top notch always explaining to me what’s wrong and how they will fix it. It’s nice to have a shop you can trust!

Brought my 5 series in here since they work with warranty companies. They checked out my car for FREE, and at the end advised that I take it to the dealer, since my problem was covered by a factory recall. That was real honest of them! Didn’t take a penny from me! Heck, my rear tail light bulb went out when I was there and he gave me a new one, no charge. Thanks guys! Will definitely come back here, should my car need service.

I found them on Unilocal,and they’re just down the street from home.
This is a place where you get the following:
a) A clean, well maintained shop.
b) Good management.
c) Awesome and HONEST mechanics.
d) Upfront diagnostic quote. It goes towards your repairs.
e) No surprises, quick and upfront.
I love this place. I no longer have a knot in my stomach when I think about car repairs. They charge decent prices and are honest and really work with you. I was visibly stressed out and nervous to trust anyone. Now there is no reason to stress out this shop would make sure your are taken care of.
Recommendations, I will return for future services.

I found Broadway German Service on Unilocal,and took a chance with my 1987 Mercedes 560SL. I’ve owned this car for 20 years and it failed to pass the California Smog Test. The mechanics were great. The repairs were reasonable, given the car and it’s age. I got the car back fully smogged, and I don’t think it has run as well since I bought the car. I have definitely found a home when I need something done on my gracefully aging beauty.

I paid about half the price of the dealer’s estimate for brakes on my 2005 BMW. I had the repair done several months ago, and no problems since. Thanks Broadway German Service!

Great customer service, changed my valve cover gasket on my E36 when another mechanic refused to do my car because its «too modified.»
This is defiantly going to be my mechanic now :)

I took my 2006 BMW here a few months ago on the recommendations of Unilocal and a friend in real life, who loves the place. They were super nice when I took the car in, I will say that. Anyhow, they did some work, and the next day, the oil light came on. I called in and spoke to the owner, who told me that they had checked my levels, and that the oil levels and such were fine, maybe they hadn’t reset the sensor probably, it was nothing to worry about.
Fast forward two months, oil light is still going off like crazy, and I bring it to another people love us on Unilocal shop (this time in Santa Monica, near work). Turns out, Broadway German Service Center didn’t replace the oil filter when they removed it, and luckily the damage wasn’t too extensive, since I’ve been driving it like this the whole time.
I’m totally bummed out about this because it was so convenient to home.

I had my Mercedes serviced here. The staff was extremely knowledgeable, friendly and professional. They did a great job servicing my car at an amazing price. I highly recommend this place. There is absolutely no need for me to go to the dreadful Mercedes-​Benz dealership for routine maintenance, now that I found Broadway German Service Center in my neighborhood.

Had to take the Mini in for a minor repair yesterday. Without going into detail, I want to say that these guys were very kind to me. Can’t recommend this place enough. Very nice people.

I was having issues with the charger for my GPS in my car and the fuses kept blowing every so often, the last time it happened I did not feel like driving to my usual garage and stopped in to ask if they could help me get this fixed.
I was nervous about showing up without an appointment asking for help on the spot but the gentleman that was in the office, stepped away from his computer immediately, asked me to bring the car in, got on the ground and changed the fuse on the spot. I thought this was really nice of him, and even tho I don’t have a BMW to bring to these guys anymore, I would say these guys are at the very least very nice people and there aren’t enough of those now a days so I wanted to say:
Thank you!