Paki Maui Resort

We rented unit 116, through Airbnb, directly from the owner. It was very clean and nice. Close to everything. The unit is a garden unit, so we didnt have an ocean view, but we only had to walk a few steps and had a nice view of the ocean. The is a nice park next door with a great beach for little ones to play at.

Before booking a room I urge you to reconsider. My family, along with our entire sports team, stayed at this resort while attending a local tournament. The photos on the website were great, however we did not make the extra effort to research reviews on Unilocal (never again!) and therefore had to endure a weekend of below average accommodations. The pictures I upload will speak for itself, but there a several comments I’d like to add on that the pictures do not tell.
1. Upon arrival the large stove burner didn’t work and was not or could not be fixed during our 2-​night stay.
2. The bathroom door was a sliding hide-​away type of door that was dysfunctional. My children were unable to open/​close it because of the make-​shift tracks it was hanging on (see photo).
3. The bed was very uncomfortable and felt dirty like the sheets weren’t washed, or were washed in cheap detergent.
4. The carpets were filthy to the extent that I didn’t want to walk bare foot so I didn’t remove my shoes inside.
The photos will show how very very dated the furnishing and appliances were. For the price I paid I was very upset because the quality was well below average. I wouldn’t recommend anyone to book here. Just read the reviews, they’re not lying. I’m sure there are some rooms that are not as bad as the one I stayed in, but how can you guarantee what type of room you’ll get? Sorry I can’t tell you what room number I was in because I forgot, but based on the comments from other parents on our team they too were very disappointed so don’t take the risk!!!

Beautiful place close to the beach and Lahaina the outdoor gardens are beautiful and it’s awesome so you could spend time with your family and relax and they have outdoor barbecues and it’s close to the beach and the park and shopping so great place

After staying at the Maui beach hotel, we were desperate to get on this side of the island. Paki Maui has been awesome. I booked same day, got a garden view and the staff is really nice. We got charged a 91 $ cleaning fee (not on the website) and we weren’t here long enough to get maid service, but that’s my only complaint on the staff. The view was awesome! I wish they had AC because our neighbors were really annoyingly loud and for what ever reason they felt it was cool to group outside of our window at 6 am and talk as loudly as possible. But we are on our honeymoon and we would return later at night so my wife slept through it mostly.

I love staying at the Paki Maui. It is an older condo… not a resort. not fancy, new and shiny. It’s clean and the kitchen is clean. We save a ton by cooking in the room. Sea turtles come down and eat in front every day!

My husband and I first got the Garden View Room first and it was cute and cozy, the room was dated and not a light but we didn’t stay in the room long since we were exploring Maui, when we would go to our room at night it was quite and relaxing. Then we were able to get an Ocean View room which the the view was amazing! The room was renovated, the furniture is like bamboo wicker. I give this place a 5 star because of the staff. The staff is friendly and very helpful. Especially Natalie, she is really awesome!!! In short, if you plan on staying in this place, I highly recommend you get an Ocean View room and ask for Natalie. She goes beyond your expectations in making sure your stay here is very pleasant!

Never staying here again. As soon as I opened the door, I was disappointed and wanted to stay somewhere else. First of all, you’d assume room 414 is on the fourth floor… no, it’s on the third. There is no AC and I swear the shag carpet in the room is older than I am. The cookware is horrible. I had to borrow a can opener from another guest because the one in my room was dull and the grooves were completely worn out. All I heard from staff my entire stay was that the kids in our group had to quiet down because the owner was there. Someone had complained about our group making too much noise by the pool so the security guard came. He then mentioned that there were too many people in the pool (there were 10 kids max) yet he couldn’t tell us what the actual capacity was. And it wasn’t posted either. Security was quick to scold our group, yet was nowhere to be found when some haole guys were bombing and splashing my kids. But let’s get back to the room. The curtains were dirty, the pots and pans had food burnt on them, the lamp shade had some sort of stain and the cushions and throw pillows were stained as well. The website says laundry soap is available at the front desk but doesn’t mention it’s $ 2 each. They ran out of pool towels… gosh I could go on forever!!! Just don’t stay here. Book a room at the Aina Nalu instead.

Didn’t really enjoy my stay here. Although they did upgrade my room for free (cause no rooms available) the floors were dirty and cleaners did not do a really good job. The batteries for the remote were dead and when we asked for batteries at the lobby there weren’t any the phone to call the front desk did not work. There is no one servicing the front desk after 10 pm so if something happens in the night were screwed. No new towels were given housekeeping did not come AT ALL! To see if anyone needed anything. The only good thing about Paki Maui was the front desk attendant by the name of Promise. If I could rate the service given by her alone I would give five stars !!! This hotel is cheap in price but not recommended !!

I’m not that hard to please BUT … Come on!
Even motel 8 is ten times better. If I wanted the ocean view… I’d rather go camping.
First impression when I walked in was the holes in the curtain. The curtains in both living and bedroom has large holes in it and besides the curtain is thinner then my underwear. (See pictures)
Would not recommend for future stays

Update — The manager that says these comments «inappropriate and untruthful»…Yelp users, read the review and look at the pictures for yourselves.
Don’t take a chance at Paki Maui! We specifically called Castle Resorts before out trip to guarantee a two bedroom ocean view unit with one bedroom on the water side, which they promised. Sure enough, upon arrival we were placed in a smelly, dilapidated unit with both bedrooms in the back. We immediately went to the front desk, but they said nothing else was available and were told that we were «lucky we even had a room» since they were overbooked and were forcing people to other properties where the customers were forced to pay the difference. We then called Castle Resorts directly, but they could care less about what was promised and they would do nothing about it.
The room was absolutely atrocious… just look at the attached pictures.
Dirty, mauve carpet from the 70s, «soot» covering the ceiling fans, a kitchen sink that sprayed you, old 12″ CRT TVs in the bedrooms, extension cords _​everywhere_​…to control the ceiling fan in the living room you had to reach behind the refrigerator in the kitchen. The unit’s two bathrooms are so small they resorted to mounting the toilet paper dispensers to the sliding doors! My favorite «feature» though is the oven that can’t be used without the dishwasher being opened first… people have tried and the buttons on the dishwasher are all but ripped off!
Forget about maid service too… you are required to wait 4 days into your stay before getting new towels or any «servicing»!
Paki Maui is on the beach, but their seawall had plywood and caution tape covering it, additionally there are boards and warning signs preventing you from using their beach access.
I have never been so disgusted in a hotel/condo…don’t gamble with Castle Resorts at Paki Maui… Room 105 is not an aberration, other reviews warn about other units here.

I’m sure the resort is fine if you actually get them to honor your booking, but since they ruined our vacation and we’re still in the process of getting the refund we have promised from them in writing I guess we’ll never know.
When we arrived on 01÷18÷15 we had booked a partial ocean view room with two bedrooms and a kitchen. This property is located on the side of the road on the ocean with access to beaches and good snorkeling and we didn’t care so much for the view but definitely for the beach access. Paki Maui told us that they were overbooked but that they were sending us to an equivalent property close by. They sent us over 4 miles up the road to a glorified motel with absolutely no ocean view that required walking across the main road to get to a tiny public beach way down the road with no swimming. It was ridiculous.
We looked online and discovered that the place they sent us to was HALF the price of what we had booked with them and they had already charged us. After getting no where with their seemingly nonexistent management we contacted
, the agency we had booked through. The only good part of this mess was that we had booked with
because otherwise we would have been SOL. Paki Maui did not honor our original booking, sent us to a subpar location, and refused refunds. To add insult to injury we had the staff show up at the location where we were stuck the next day saying that Paki Maui had told them we were only staying for one day, not the original 5 we had booked. So now Paki Maui has our money, refused to honor our booking, and didn’t even bother to book us into the crappy place for the fully extent of our stay? Unbelievable.
Ultimately we got
to guarantee us a refund, to only charge us the actual cost of the crappy rooms we had to stay in for two nights instead of the Paki rate, and we moved to another resort for the remainder of our trip. It was ridiculous. If we hadn’t fought for our booking Paki would have charged us full price for a very different property with no ocean access way out of the way. In the meantime we still have to see if Paki even completes the refund, which we anticipate they won’t, because they have not returned emails or phones calls. Don’t book here, and certainly don’t put up with their crap if you do.

First of all, when considering this property and sorting though other reviews, it’s important to know the Paki Maui has several different management companies, with Castle Resorts being the largest. Others are private owners listing on VRBO, Aston (6 rooms), and small companies with only a couple of rooms. We booked through the Castle Resorts website and stayed in room 209, managed by them. Therefore, my review of the actual room can only speak to our experience in # 209 and the common areas.
Unfortunately #209 is very dated and hasn’t been touched since the place was built. Appliances are old but functioning, the paint and carpet faded, the TV’s super vintage, and the most disappointing fact– the bed was only a double (not a queen) and was beat. There was a foam pad placed on top of the mattress to try and fake it into being more pleasant, but it was not possible to sleep for more than a couple hours before being uncomfortable. Finally, the pillows were pitiful and pilly. I could hold it with one hand and my fingers would touch. I asked the front desk repeatedly for a different or more pillows and they said they didn’t have any and the owner needed to replace it. I can handle old décor for the reasonable price we paid, but I want a good nights sleep.
Overall the resort is well maintained and IS located right on the ocean. There are a couple (dead) reefs out front and some sand, although the surf was very high so it wasn’t really «beachfront», but I heard during other times of the year there is more beach. The best part of the resort is the lovely green lawn bordering the ocean. There’s plenty of loungers and people come and go throughout the day with little fan faire. It’s super laid back and the other guests were mostly snow birds. In terms of convenience there is a local market a block away, an ABC a block the other direction, and a larger grocery store about .5 mi away.
In conclusion, the rooms at Paki Maui are a grab bag. The ocean front unit next to ours (also managed by Castle) was renovated and had all the modern features and look one would desire. I would definitely recommend booking a ocean front room (what we had) and if possible doing so on VRBO with a private owner or company so you know what your unit will look like.
If the owner of #209 reads this, please renovate your unit. At the very least buy new pillows and a mattress. Mahalo

Room 315 is the best! It’s the best if you like waking up with a stiff back and a weeks worth of luggage under your eyes from lack of sleep. The 1980’s coiled mattress will not only keep you awake all night from being stiff as a board, it will have you looking as if you have a horrendous case of ringworm from the coiled spring mattress. The mattress is draped by sheets so disgustingly stained, the CDC’s encapsulated suits would be considered insufficient protection. I have slept on dirt ground in third world countries that was more sanitary and comfortable than this disease infested, lower lumbar destroying, medieval box this hotel calls a bed.
The rooms couch is also a masterpiece of disaster. It is so adorned with stains that it would have the cleanup crew of a porn set throwing up in their mouths. Not only is it beyond disgusting it’s also a relic.
I was in the military for 20 years and have traveled the world, this is easily worst hotel room I have ever stayed in.
Never again Paki Maui. Now that I’m home I’m on my way to update my vaccine record and bathe in bleach. A shame I could not give a negative rating more severe. I just hope this narrative fully illustrates how disgustingly deplorable this place really is.

My new wife and I are staying here for our honeymoon — 8 days. It’s a quaint little condo resort, you have a kitchen with pots and pans, a little living area, patio, etc. We have a garden view room, which is actually a garden view — it’s amazing! little koi pond and everything. Right on the beach, so that’s awesome. The staff is friendly — the condos are owned by individual homeowners who have their vacation homes in Lahaina, so every room is different decoration wise. THere is a maid service, they refresh your towels and such. Really reasonably priced, and you can save money on eating out because you have a kitchen, just stop by some farmers markets and take advantage of the bountiful fruits and veggies available. Definitely recommend this place! Would totally stay here again.

I had a great stay at the Paki Maui, very quiet all but one night when I had to tell some kids on the beach fishing at Midnight to keep it down lol, grumpy old man that I am lol

Best ever loved it front desk very welcoming. I recommend everyone staying here the view was perfect we got the ocean view so waking up to the waves was perfect

No A/​C which is wild considering I came in October and it was 80+ at night. Off the «highway» so there’s an element that’s not resort folk — which I appreciated.
Mostly, this place has all you need: kitchen, beds, a couch and a TV. You can get to tons of beaches walking or if you want to drive you can get to even more. I’d highly recommend this place to the frugal traveler who wants to plan their own trip and not stay in hotels/​resorts.

Castle resorts is the new mgmt co for their 49 rooms as of 9−1−13.
A great value for the price. Fine location. No air conditioning, but you don’t need it. Lovely pool, hot tub and gas bbqs.
Ask for their best room, since some are being refurbished.
Managers are good and activities desk person is super.
Good neighborhood.

After a questionable and frustrating registration, the staff at Paki Maui made it right. The staff was professional and accountable. The place is nice, the views spectacular, the island the best! I definitely will come back and refer to others as well. Julian your the best! And Tish is our favorite. Karen and Jessica will see you soon.

Not fancy, but nice central location on the lower road
We got Room #327 which was absolutely AWESOME — 2br, 2bath in the corner
my friends thought we would be OK but it turns out that the owners live above us LOL!
We had a bachelorette shindig in our suite and ended up getting a call from the front desk at 8:00pm, well before «quiet time». They told us that we were going to get kicked out if we didn’t stop that party right then and there, and that was our final warning. Needless to say, the stripper went back to the airport, and we stopped the party completely.
Overall, I cannot complain about the amenities because they were awesome. There is also an «Expedia Tour» person on site and she took care of us, and booked all of our activities. We had an awesome time and it was a great «home away from home»