Stat Med Urgent Care Centers

The staff are great. It was past their operating hours but I was able to sign up online for an appointment. I was the 2^nd one in. When I came out there were 10+ people. All the doctors are very good and if you are returning they remember you. I’m so glad they are local.

Stat Med is terrific. I have gone about 3 times on the weekends or late in the day when I wasn’t able to see my regular doctor. They always greet me with a smile and help me as quickly as they can. Terrific service and addition to the community! So much better than going to ER or even John Muir Urgent Care.

The staff and medical professionals at this facility are efficient, professional, caring and competent. I was more than pleased with the attention I received when I visited this past January seeking medical attention for a broken finger. I would highly recommend Stat Med to all of my friends and family and only wish they were around when my daughters were younger and we were in need of after hours medical services.

If one word can say it all it would be «smooth.» This was my first time using Stat Med and I had a great experience. The staff is very friendly and professional. I had a 10 minutes wait time before I was put in a room and a few minutes later Dr. Jaber walked in.
Dr. Jaber deserves a whole paragraph for this review. Dr. Jaber is a truly a wonderful doctor. She’s smart, experienced, caring, funny and extremely professional. She saw my issue and she immediately took action. Even though this was my first time with Dr. Jaber, I felt very comfortable and at-​ease.
In terms of urgent care, folks, assuming Dr. Jaber is the one who is taking care of you, it is as good as it gets. I recommend that you go to this place in the morning when no one is there. Maybe call first for wait time before you go. They also have a big jar of lollipop so ask for one before you leave.

This is a GREAT alternative to the ER or waiting for an open appointment with your primary doctor. I’ve used Stat Med several times. Each time has been a good experience with professional treatment and follow-​up. I just took my son for a sports physical, which would have taken us WEEKS to get an appointment with the pediatrician. Yes, you wait a bit, but it’s a first come first serve place. There is a waiting factor to that service. I’ve never felt it was unreasonable given that I can show up without an appointment. You wait FAR less than at the ER for a minor issue or if you were to schedule a doctors appointment.
The staff is friendly too.

I had to wait almost an hour and a half before even the nurse could see me. Once I got in however, the staff was so wonderful. They answered all of my questions and got me on my way very quickly.

I have just visited stat med twice in the last month. These doctors are great! So much better that John Muir urgent care. Accurate diagnosis, quick to get me in and really listened to my issues. I saw 2 different doctors and both were awesome. I was sent to emergency with an accurate diagnosis and the doctor from stat med called to check on me the day after. I would love to have these guys as my primary and will not hesitate to go back when needed.

This is only my review for Dr. Turner. How he has been able to maintain his credentials is beyond me. I can overlook arrogance and a condescending attitude if a doctor is competent at diagnosis and associated treatment. Dr. Turner is arrogant and condescending in spades, but he is also wrong in ways that can jeopardize a patient. I was completely misdiagnosed. In medicine, if you hear hoofbeats, think horses before you think zebras, in other words, look for the most prevalent and common condition before jumping to conclusions and suggesting a rare one. Dr. Turner went off the deep end, suggesting I had something that could be fatal and that threatening that I must immediately head to ER to have a spinal puncture or might die, yet he did not do any actual testing to check for the common things. A simple chest x-​ray performed in the office would have shown that I had simple pneumonia. I almost think there is a touch of sadist in this man, from my personal experience and one that related to me by another person.
Complaints to the management were not satisfactorily handled.

I’m not really sure about this urgent care. They saw me quickly, but it was really expensive for a simple office visit (paid cash) and I felt as if the Dr. didn’t really care what was wrong with me. I definitely feel that John Muir Urgent Care is much more comprehensive, the Doctors take more time with you and I just felt more cared for. Often when I tell a DR at John Muir UC that I am uninsured, they discount my office visit and make sure they provide me with product samples etc. Overall, wouldn’t discourage you from going here, but I wish they were a little more like John Muir.

I currently have a very low level of health coverage that wasn’t covered for the services provided on 11/​13/​2015. I paid $ 145 out of pocket for visit. I felt this was a little high, but I had a rash on my hands and arms that needed immediate attention. I thought going in that I probably had an eczema outbreak. I waited about an hour to see Dr. Armando Samaniego. He was Ok, as far as friendliness, and making me feel welcome. Not the worst, nor the best I’ve seen. I told him that I thought perhaps I had eczema, or maybe even something worse! He misdiagnosed me with Tinea Corporis, and prescribed Nystatin. I called the doctor hours after my visit indicating that I thought I had been misdiagnosed. He wasn’t the friendliest over the phone, and said I had to try the Nystatin to rule out a fungus condition. The Nystatin didn’t help a bit. My rash became more inflamed and the itching got worse! After 2 days, and a recommendation from my good friend David, who works at the Walgreens pharmacy in NY, I ended up buying Cortisone 10. My rash was completely gone within days. The itching also stopped immediately after first application. I will save my money and go elsewhere next time, or perhaps just call Dr David!

I was seen here because of some concerning rib pains. The staff n the doctor were nice. I was seen somewhat quickly. The nurse was very nice and The doc took the time to evaluate my condition and concluded that it wasn’t too concerning. What I liked the most that he took precautions just to make sure and make me feel at ease by ordering EKG and X-​ray. The only downsides were 1. The parking was hell. No parking in its own plaza, so I had to loop around for parking in the next plaza. (Not a huge deal, but because I was in pain, I just wanted to park and go in as quickly as possible). 2. The doc office was a little small and there were a lot of products such as crutches and other things cramped in there. Kind of felt like a doctors office/​closet/​medical product bazar (reason for the 4 stars). Overall, I would recommend this urgent care.

Today was my first visit to StatMed in Lafayette, and it might be my last. Everyone up to the medical assistant were very nice. However, I had Dr. Aileen Jaber, who I don’t plan on visiting again. She didn’t seem to have an interest in helping me. I’ve had sinus and allergies all my life, which means I’ve also tried everything out there from antibiotics to over the counter. I went in with a sore throat and could barely talk or swallow. She told me it was just allergies and that I needed Claritin. After I told her I took Claritin and other like medicines for years, that’s what she prescribed me, as well as an antibiotic I told her I had already been on earlier this year. I went on to ask another question for a separate issue, but as I began speaking she cut me off and said someone would be in shortly, and walked out. If I saw a different doctor I would consider returning. Upside? Short wait, convenient location, and accepts my insurance.

This urgent care, it’s support staff, and Dr Gotlieb are a great discovery and a best kept secret. I had a terrible insect bite (spider) that was getting worse — would have required a long wait at ER — my PC wouldn’t have been able to see me on the same day and this group was fabulous.. All were upbeat, polite, competent and next to no waiting. Great concept. Great staff! However,
My second trip two days later was a different story: while they have a check in system they weren’t using it– I was left in an exam room forgotten for a long time and the doctor I saw contradicted the prior doc’s diagnosis but agreed w the continued treatment plan. Then she suggested I didn’t really need a new summary, did I? And I stupidly agreed — leaving with no record of this visit.

I went to Stat Care Urgent Care as I had been traveling on business for a month and came down with a serious Sinus and Bronchial infection. I was coughing up Redwood Tree’s and blowing turd burglars out of my noise. Sorry if that is TMI! My primary care physician was on vacation. So I went to this place. The staff was great got me in quick processed me quick 5 stars. The Doctor on the other hand was a freaking idiot. Insisted I had a viral infection and would not prescribe anti-​biotic. I went to see my primary care physician a week later and he was appalled at my condition and what the Stat Doctor had told me. «Get Lot’s of Sleep and Drink Some Water». Fifteen days later and two rounds of two different anti-​biotics I was finally free of the sinus and chest infection. I will not go back to this place and suggest anyone avoid it!

I do not recommend this facility at all.
The owner/​medical director was condescending to me the entire time he was in the exam room. I have no resource for appeal: there is no corporate owner.
I am a travel hospice nurse from another state, here locally on assignment for the past 9 months. I am covered under TriCare HMO in another region of US; am on 2 medications prescribed by my PCP in that region. TriCare instructed me to go to this facility in Lafayette for medication refills since I can’t get back to home state for 2 more months.
Dr Armando Samaniego is the owner/​medical director. His attitude was disrespectful to me, he provided inaccurate «advice“regarding where he thought I should seek medical advice, and lectured me the entire time he was in the room, treating me as if I was a «drug seeker.» In fact, I had my original medication containers from my PCP (from out of state) — he could have called my PCP to verify my medications, but ignored that fact.
He instructed me to go to the Air Force base in Fairfield for follow up and care. After leaving the office, I called TriCare again to report my visit, was told I am the spouse of the military retiree; was not eligible to be seen by the Air Force PCPs.
I have never received such rude treatment by a physician in my entire nursing career. In addition, he over charged in the billing code for my visit: this is fraudulent billing, just because he knew TriCare would pay the bill.
This is not a reputable caring physician. I am in the process of reporting him to the medical society as my only recourse.
You would be wise to go to a reputable hospital based urgent care where there is oversight of billing codes and physician manner in addressing patients’ needs.
Vickie C, RN MSN

Ive been here several times and highly recommend it if you cannot wait to be seen by your dr or do not want to go to the ER. Dr Samiango is very thorough (I wish he could be my primary dr!) and the Drs have excellent follow up.

Just a great resource here in Lafayette. I have been there twice and seen by Dr. Samaniego both times. He is great. Very pleasant, spends the right amount of time with you and is very knowledgeable. Their staff is great and they took care of all the insurance paperwork. Highly recommend.

Not sure about quality of care as they have not cured me yet, but… greeted abruptly (was that Melissa McCarthy?) and waited for 2+ hours on a Wednesday AM.
Doctor has a nice, professional way about him. And yes, doctor, they only have one. Office is just a year old and equipment is new — a bonus for a small clinic.
If you are really not in need of URGENT care, you might consider another larger facility or wait for an appointment with your primary care doctor.

This place is excellent if you are in a bind and need medical advice ASAP. I wasn’t well and needed to see a doctor first thing in the morning. I called asking if I could have an appointment and they told me to simply come in. I liked that you can fill in the paper work and submit it electronically on their website. I walked in at 8:40 and was given an appointment soon after. The staff were friendly and professional.
I was pre-​screened by a nurse and then saw Dr. Turner. He was excellent. He was professional, very knowledgable and had a good ‘bedside’ manner, so many doctors don’t.
The only thing that was slightly worrisome was one of the staff working behind the desk was very sick, I mean really really sick and was even saying «I’m as crook as a dog today». I reached for the hand sanitizer and thought perhaps a doctor’s surgery isn’t the place to come to work when you’re not feeling well and sound like you’re coughing up a lung, maybe even both lungs.
Yep, I’ll go back there if I need urgent care.

While visiting Lafayette, I needed medical attention and went to the local Stat Med Urgent Care. I was extremely satisfied with the entire experience. Stacy O checked me in and she was efficient, friendly and extremely caring. Alyssa N took all the vital statistics and she too was professional, caring and caring.
Drs. Samaniego and Drabinsky were both caring and thorough in their diagnosis of my medical needs.
Great staff and I was so relieved that I did not have to go to an Emergency Room for treatment. Recommend this facility 100%.

Great experience!

Great experience.
With a pre-​teen daughter that is concerned about each and every bump or scratch it is nice to have this kind of service so close by.
The staff is wonderful and Dr. Sam and Dr. Stuart both take all the time my daughter needs or wants to answer her questions. Both have great «beside manner».
Recommend highly!

Great experience. The staff was wonderful and Dr. Samaniego was thorough and has a soothing, caring «beside manner». Recommend highly!

I hobbled into StatMed after deciding that the sprain I thought I had was probably a broken bone (it was).
The office is wonderful – the staff are great and Dr. Samaniego was very thorough, listened to my concerns, I did not feel rushed.
I did not have a long wait to get X-​rayed (they have the equipment right there) or to see the doctor. He gave me a couple of options – casting or boot. Because my goal is to get back out running a.s.a.p., he recommended I see an orthopedist, and gave me references and sent me home with a couple of prescriptions for pain and a gigantic velcro-​festooned beast of a boot that allows me to walk comfortably while giving the foot proper support to heal. It’s cumbersome and hideous but not uncomfortable and so much better than a cast. It can be removed for bathing, sleeping, resting, and makes pain medication unnecessary.
I went to Muir Orthopedics the next day and the doctor there confirmed Dr. Samaniego’s recommendations. I do not mind having taken the further step to see a specialist even though the specialist’s recommendations were identical to Dr. Samaniego’s. I’m not one to run to doctors (I waited 5 days on this one) but when something is truly wrong, a second opinion is always a good idea.
I highly recommend StatMed Lafayette and would not hesitate to visit them again.

Wow,
This is a very very caring urgent care office. It recently opened in Lafayette (Dec 2013).
I had to take my grown daughter there for a very urgent medical condition and she was seen by Dr. Fitzgibbons who was the most caring and knowledgeable dr. The knowledge that she has is just what we patients need in an urgen situation. The Dr and nurse Fidelli took such good care of us and we were there for 2 ½ hours and were not rushed out of there. I highly recommend this facility!!!

Since I am a Physician, I rarely need to see someone urgently, but I was losing the battle to heal a virus that was turning into bronchitis/​pneumonia. It was Sunday, and I needed someone to listen to my lungs — it’s hard to do on yourself!
Dr. Samaniego and his team of assistants (2 Jessicas) were outstanding! They took a nice history, and even had tests that could be run on the spot for Mono and Influenza. They are able to draw blood if needed as well. They faxed in my antibiotic orders so they were ready by the time I got to CVS. Their discharge papers included all of the relevant info and handouts.
I decided to return for a follow up chest x-​ray, as the antibiotics had not helped sufficiently. There is a radiology facility on site (they even have ultrasound and MRI), and my x-​ray was done in a few minutes. Dr Samaniego was a pleasure to work with, and it was all covered on my insurance plan for a $ 20 co-​pay each time.
I highly recommend this facility! It’s evident that a lot of thoughtful planning went into the services they offer (their brochure says they do stitches, school or camp physicals, travel medicine, and vaccinations like a Tetanus shot). I know this Urgent Care Clinic will be a useful addition to the Lamorinda community.

AVOID AVOID AVOID. THE BILLING FROM THIS COMPANY IS A SCAM
When Night Owl was closed and PERC was too full and told us not to come in we decided to try Statmed for our toddler. The staff is superb, expedient, and very well versed in dealing with young children. The Doctors were fantastic. That said…
After over a year, they still cannot manage to get insurance billed correctly. They’ve threatened collections, despite their inability to submit insurance reimbursement correctly.
AVOID AVOID AVOID. BILLING IS A HASSLE AND A SCAM