Kelly Hood, MD

Dr. Hood is the Best! Great service, great bedside manner and really thoughtful in her approach. I was very nervous going in for a treatment and she made me feel right at home. She took good care of me and did not keep me waiting. I will go back for sure! Thank you Dr. Hood!!!

Dr Hood is the best!!! She’s exactly what you want in a physician, her personality is kind and warm and her clinical skills are excellent. She is extremely professional but at the same time you get the feeling that you want to be her friend. She always knows my medical history, thoroughly explains my care, and takes extra time to answer all my questions. I’m always thrilled with the results I get and will be a lifelong patient!

My Email to Dr. Kelly Hood:
I’m reaching out to you from professional to professional to resolve my dissatisfaction with your injections on January 20^th 2016. As I stated earlier, I’ve had botox injections 2x a year since 2000. I’m very familiar with it’s results and effects on me. Being a Dentist, I Understand how it’s diluted and administered. Having a husband who is a skilled surgeon has it’s advantages. We can order Botox in our office and have my husband do injections. However, we believe that it’s a conflict of interest. That’s why I have been regularly going to Dr. John Hilinski in San Diego since 2005. He has given me consistent results over and over again. I occasionally see you because my hectic schedule with work and 2 kids doesn’t allow time to go to San Diego. That’s why I called your office Monday the 18^th to schedule an appointment asap because of a wedding I’m attending on Saturday the 23^rd of Jan. I came in on Tuesday as scheduled, only to learn that Botox was not in. Came back the next day when you hurriedly came in to the room, and rushed through the injection. I wasn’t even sitting comfortably when you came at me with a needle. I felt that i had been scammed. I guess you didn’t even read my chart notes nor even bother getting a consent form. I was never prepared for the injections. Yes, before your assistant would offer numbing cream. That was the fastest in and out ever. I actually didn’t need numbing cream because you barely injected. I would even bet it was heavily diluted with Saline. I even brought up in conversation the free filler offer you had promised me in my last visit. But you quickly said that I never responded to your call. Well guess what? Nobody ever called me. That was only a false promise on your part and you played it out well. Dr. Hood, please don’t insult my intelligence. I should have known better not to return. But I gave you the benefit of the doubt. I always had to return for touch ups in the past with you. Thought you would treat me better than this. I have enclosed pictures I took prior to this email. I’m attaching them. I really don’t want to escalate this, so I’m kindly asking for a full refund of $ 540 back to my visa. I was reading your Unilocal reviews. Wish I had read them before my visit. I have made an appointment with
Dr. Behmand. If this is resolved, you will never hear from me again. Wanted to give you an opportunity to make things right. Your prompt action will be appreciated
Dr. B
This was her response:
I hope you have more satisfaction with Dr. Behmand. Best of luck in the future.
Kelly Hood MD

This is my 2^nd review ever written and i hate that it has to be a bad one.
I was recommended to Dr. Hood by another doctor. the staff was friendly and so was she however as soon as she walked in to the room i was cut off short. I didn’t even get to tell her basically whats going on as she took a quick look at what i had said to her assistant that came in prior.
asked the same questions my doctor asked and then took a little sample and came back. no actual diagnosis but prescribed some antihistamines. i went on to tell her that antihistamines didn’t do anything for me and she assured me these will.
after taking the meds for 2 days and seeing absolutely no progress i contacted her office. She picked up her self. i explained to her what is going on and her reply was «well, I’m not really sure what i can do at this point, i recommend that you see an allergist» and basically good luck. no concern for the patient and the hell they’ve been going through whatsoever.
when in the room she prescribed the meds i asked her this specific question. «if it doesn’t work what do i do next? «her response was: «call me, we will figure this out.»
im so upset with this situation and have been dealing with this allergy so for long that for a doctor to do this is pretty disappointing. i do not recommend her, and will not to any one that i know that needs a dermatologist.

This doctor failed to diagnose a skin cancer, despite my pointing out the spot concerning me and stressing my mother had skin cancer — making me at a higher risk. She didn’t even bother to take a better look at the spot with a magnifier. My basal cell tumor had one of the most typical text book described appearances: «pearly white or waxy bump» and Dr. Kelly Hood dismissed it as not something to be concerned about. 11 months later, after having a competent dermatologist realizing what it was, I underwent surgery to have the tumor removed. Her negligence caused me to have a skin cancer tumor continue to grow on my face and causing more scarring from the surgery to remove it.

I had under eye filler injected at another office and had a bad experience. I went to Dr. Hood as a first-​time patient to have uneven filler from the aforementioned previous provider filled in/​remedied.
Admittedly, in the light of Dr. Hood’s office (flat), it was not easy to see the issue. But, in the light of my car, in my house, my office, even my husband noticed it! (come on… husband noticed!) — there is an uneven lump of filler under under my eye that goes down below the eye socket.
Dr. Hood was DISMISSIVE. She told me not to look in the mirror so much?! She said it in a pleasant tone, but oh my goodness! That is dismissive and insulting. I wish I would have asked to switch off the fluorescent light, but I felt dismissed and embarrassed… like she made up her mind I was just over-​analyzing.
The visit was less than five minutes and I went to the front desk to check-​out…$ 100 to be told to not look in the mirror.
I’m not one to haggle, but my goodness, I can’t imagine feeling ok with charging $ 100 for that interaction. If I were the provider, knowing my policy and the amount of time I’d spent, I’d have at least asked if there were any other concerns.
Before this, I’ve never has any sort of cosmetic procedure. I’m in my late 30’s and my hope was to find a provider to grow old with. I’m sorry, Dr. Hood. I wanted to love you.

I had stage 3 melanoma and I went to Dr Hood for a body scan. I have been to her 2 times prior for other issues and I had been pleased but this was different. Dr. Hood removed a mole from my back and sent it to UCSF for biopsy. She called me a few days later with the results and told me it was abnormal but not to worry and come back in 4 months. It was taking a long time to heal and I tried for a couple of weeks to learn what abnormal meant but I could not get a response. After several requests, I finally received the biopsy report. There were NO microscopic findings and no need for any further evaluation. The report did not indicate any abnormality. There seems to be a disconnect in the communication and I don;t know why the biopsy report was not immediately mailed to me.

Great, warm bedside manner
Efficient and to the point
Nice office
Excellent medical care

As a dermatologist, you would think she would be able to recognize and diagnose common infectious dermatologic diseases. My husband saw her twice and I saw her once, and despite looking at us and taking samples, she failed to make the correct diagnosis. Unfortunately, because of this misdiagnosis the infection also spread to both our children. After seeing her for a completely different issue, just a routine skin cancer screening, she questioned why my skin looked like it did. I told her I saw her last month for this very same issue. She again took a sample and made the diagnosis. Unfortunately, by now, it had spread so much that it affected our entire family and treating it has been a nightmare! After 3 failed treatments, I called back again and went to see her. I got a new prescription medication to use for treatment given the prior failures, however, the dose on the prescription was incorrect. I have been back and forth with the office 3 – 4 times on the phone now and its still not right. Its really not that hard to calculate — multiple suggested dose by patient’s body weight in kg, and there you go. Its on the CDC website for everyone to see, I just happen to be a pharmacist and knew the dose off the top of my head. All of the calls back and forth are driving me batty. In the meantime, we’ve suffered with this for months after not being diagnosed correctly. After speaking with her on the phone today and revealing I was a pharmacist, and that the dose is still incorrect, she said «I always prescribe it this way in the nursing homes.» Yah, that pretty much sums it up. All these poor patients suffering because of her lack of knowledge of common things to treat. I would not recommend this dermatologist. Funny thing is, I took my kids to their pediatrician and she immediately diagnosed ME without me even bringing it up and I was there for her to see my kids.

Going to the doctor isn’t always the most fun but Dr Hood and staff make it a breeze… fast, friendly, efficient, professional.

Kelly was great. I had an allergic reaction to a surgery and the surgeon was not helpful at all. She fit me in last minute and prescribed a cream which cured me within a few days. :) I will definitely go back when she has more time as the appt was super brief. The wait time was longer but I figured it was because I was fit in between 2 patients.

I’ve been seeing Dr hood for 5 years for myself and my 3 kids. She is as good for cosmetic than dermatological concerns.
I saw her for a cyst removal in the head of my daughter, bad scars on my sons legs after a surgery, acne for my teen boy and cosmetics for myself.
She is caring, professional and on the top of that is a wonderful person with high values.
Even after moving in San Francisco I drive back to Lafayette to make sure I’ll have the best treatment!

I just came back from Dr. Hood’s office. I didn’t want to pay the $ 25 cancellation fee, so I decided to give it a try, and the reason I wanted to cancel was because some negative reviews here saying she is only good at cosmetic area but not skin problem. I called to cancel my appointment, and her receptionist told me there would be a $ 25 cancellation charge for new patient. I was not happy, they didn’t mention it when I made appointment. So I decided to keep my appointment and give it a try.
Dr. Hood is great! She removed the mole on my shoulder in just 2 minutes with no pain. She is nice, friendly, patient, professional, and funny. She gave me that cute face when she knew I was scared. Great Dr! For me, she is also good at skin problem. She asked if I wanted to remove the mole today, and did the surgery right away! Very effective.
However, her receptionist is cold. The receptionist will scare new patients away. Some smile wouldn’t hurt. I will see if the scar heals good.
The one star I didn’t give is because of the cold receptionist. Be friendly like Dr. Hood since you are working for a nice Dr like her!

One of the better doctors I’ve been to. This was for a minor procedure, but she was super friendly and everything was done without fuss.
My only complaint was that I spent quite a while waiting, which isn’t really my favorite thing to do. Still, if you need a dermatologist, you could do a lot worse than go here.

I went to see Dr. Hood for an allergic rash I have due to bug bites. Not just any bug bites, but rat mites. Yes, rat mites. Google them if you dare, but you might find yourself re-​enacting the shower scene from Ace Ventura (Google that, it’s funny). The adult mites are about the size of a grain of pepper, so they are very difficult to see, but you can feel them crawling on you and biting you.
Anyway, we just moved here from Seattle, and the crawlspace of our rental unit was inhabited by rats. We did not know until it was too late. The rats departed the nest and the mites started pouring into the master bathroom, looking for dinner. My boyfriend and I became dinner, but I am allergic to the bites, so I look like a walking rash. Needless to say, it is also messing with my mind. I have re-​enacted the Ace Ventura shower scene a couple of times myself.
Cue the rescue from Dr. Hood. I was able to get an appointment with Dr. Hood within a few days of calling the office, which was a godsend. I actually took some of the dead mite «samples» with me to the appointment, but I left that lovely little package in the car. I wasn’t sure if she would want to go so far as to see them, but she in fact did. She also let me look at them under the microscope, and I did a little gross-​out dance when she left the room. She already knew about rat mites, and rattled info off the top of her head concerning how to keep them off of me and how long I should expect them to hang around (same things the pest control company told me). She was so very kind, attentive, and thorough. She even acknowledged how emotionally draining this whole ordeal has been. I left her office with a huge smile on my face, and my smiles have been few and far-​between since dealing with these little blood-​sucking monsters. She is a lifesaver!

I have been searching for a dermatologist for the past few days and finally decided to come to see Dr. Hood… and I’m so glad I did! First let me start by saying that the receptionist was very friendly and professional, and was able to schedule me an appt for the following day! Great! I was over an hour late tor my appt and the Dr still saw me with in 20 minutes! She was so sweet, professional, and obviously knows her stuff! She really took the time to listen, and even had great advice and reccomendedations. It is obvious that she really cares. I was in and out quickly and am confident that my skin issue will be resolved! Thanku Dr. Hood! Highly recommend! :)

I just had a wonderful experience with Dr. Hood and her staff! Kind, knowledgeable, courteous! She was thorough and attentive. I’ve already told a friend she should schedule an appointment for any derm needs. Parking and checking in were easy. Great physician!

Overbooked, long waits, doctor rushed through appointments and is not thorough. I was concerned and upset and did not receive informative discussion and explanation. I understand that it’s hectic to run a business and a medical practice and in this case, business seemed to be the priority over sound medical examinations. I have a friend who had the same experience and will never go back.
I’m glad to see some good reviews here. Perhaps some of the negative reviews have been heard by the staff. I will never go back here after I was rushed through the first time. I’m sure if you pay a lot for cosmetic work, you will be well treated. But if you have a medical concern, I’m not so sure. Fortunately, I found a caring doctor elsewhere.

I just want to tell other Unilocalsters how much I love Dr. Hood and I have had exceptional treatment each and every time I have visited her office for an appointment.
Not only was staff efficient, kind, helpful and friendly but Dr. Hood herself listened and reacted totally appropriately to my concerns. In fact I found her fun, funny, and amazing at her skill. I loved my results and no one could tell, no one. My BFF was with me and was stunned she just kept saying Dr. Hood was simply amazing and it would always be our little secret!
Others who wrote not so good reviews of Dr. Hood here may actually be looking for a derm who does only skin cancer checks, mole removal, skin disease diagnosis and does not do any cosmetic dermatology.

Do not go for skin cancer check. She barely looked at me and then tried to get me talking about what I use on my face. She quickly realized I wasn’t interested and then she was no longer interested in talking to me. Will not be back!