Garbage. This place is beyond terrible. Went last week, waited 10 mins to have my order taken, waited another 20 mins and just left the drive through. Only had 2 cars ahead of me, seriously? Went back today because I’m a sucker for coupons. Told the lady I had a coupon, still gave me a total for regular order. Got to the window and got an «OH» when I presented a coupon like I didn’t just tell her 5 mins ago. The zombie like worker then gave me my food and I swear I’ll never go back to that location. Zero customer service, zero care, zero dollars will be spent here from now on. Maybe hire people that a give a damn about thier job.
Mark P.
Classificação do local: 1 Cleveland, TX
Do I have to give at least one star to leave a review? That’s one star too many as far as I’m concerned! I worked late one night last week and went through the drive thru to pick up some food for my family. The whole time I’m there the«manager»(I know this because about half an hour later when I returned and asked for one he identified himself as such) served me and just kind of acted like I was keeping him from something more entertaining on the other side of the window. I didn’t think too much of it, took my food and drove home. I get home, hand out everything to the kids and wife, get my plate, huge bottle of catsup, remote and prepare for business. You know, when you open the wrapper on a burger these days don’t expect it to look like the picture. But what you SHOULD expect is a MEATPATTY! I’m not saying it was small or anything like that. I’m saying it DIDNOTEXIST! So I pack my involuntarily a veggie burger up and return to Carl’s where I ask for the manager and am met with this same guy — Mr. I Got Something Better To Do But I Guess I Can Help You. He unfolds my Burger and is all apologetic and says it happens. ITHAPPENSHESAYS! After a minute or so of accusations of drug use during break time and repeatedly asking how you miss the MEAT, I am offered a piece of cheesecake in consolation which I promptly rejected. I am inconsolable! I don’t turn down cheesecake. I was so mad I turned down cheesecake… Had I accepted the cheesecake I would’ve gotten home and sat down to an empty cheesecake wrapper. This is getting a little long so I’ll cut it short. I’m getting hungry. So– in conclusion, If you want the BESTVEGGIEBURGERINTOWN go to Carl’s Jr. At Spencer Highway and East Blvd.
Adam K.
Classificação do local: 3 Galveston, TX
I got the #7 original six star burger with regular fries, and it was okay. The bun is a little different which can be nice to mix up your fast food burgers, but overall it’s hard to pick this over the whataburger across the street. The fires were pretty good, except they were too salty for my taste. I think this place is overpriced for what it is, but it’s great for that time where you just want something you haven’t had in a while, I’ll give it another shot or two.
Megan M.
Classificação do local: 1 La Porte, TX
disgusting… and don’t order a shake… it’ll be a half empty cup
Eric W.
Classificação do local: 1 Pasadena, TX
One star cause I have to put something. Just ordered a superstar with cheese meal. Paid for a superstar with cheese meal. And got a famous star without cheese. How how how do you get that so far the wrongway? One has 2 patties the other only 1. No cheese when it shows cheese on the order. So the grill cook failed. The bagger didn’t do a quality check. And I am 30 minutes away after having worked all night and am not going to waste my time going back so they can correct it. I will post a picture of the reciept by the burger just for their bennifit. And continue to laugh everytime I see a fastfood worker say they deserve 15 dollars an hour, when during off peak hours with no line they manage to mess up the only order their preparing.
Lindsey H.
Classificação do local: 1 Deer Park, TX
I don’t think I’ve ever been to a more HORRIBLE fast food restaurant. I don’t expect 5 star service here, but it was absolutely ridiculous how bad this place was. The drive-thru took nearly 25 minutes from time of order to the window. My order was incorrect in every way. The drinks tasted AWFUL(if you’ve ever taken a sip out of a drink that was running low in the fountain. you’ll know what I’m talking about…). The employees in the drive-thru looked like zombies. NO smile. NO courtesy. NO manners. I asked for a drink carrier and was huffed at like I was an inconvenience, only to be told, «We’re out.» in a very snappy tone. After going inside to have my order corrected and to get new drinks, the manager rushed to help me out. But it was a little too late for me. I won’t be back to this location. The food was NOT worth all of this drama.
Adam H.
Classificação do local: 1 Pearland, TX
I ordered a double meat burger, thinking the burger would have 2 patties on it. The burger had 1 patty, and the 2nd patty was thrown in the bag by itself! How lazy do you have to be to not be able to add a 2nd patty to a burger like it is ordered?
Danilo V.
Classificação do local: 2 Deer Park, TX
When this restaurant first opened it quickly became our family’s favorite. The beef in the«six dollar» burgers was well seasoned and hearty. It clearly topped the neighboring competors with presentation, portions and flavor. This is no longer the case however which leads to two conclusions; either it was all a publicy scam to give a good impression and attract customers during it’s first year of buiness or the new manager is cutting down on food costs trying to make a name for him self with the corporation. The beef patty was so thin you couldn’t even taste the seasoning and the fries were skimpy. The burger was dressed well but the reason I get a burger is the beef! When I was a child one of those paper thin patties did the trick, I was a kid and wasn’t the paying customer. As an adult consumer and a regular restaurant connoisseur, we have been burned for the last time by this joint! If I wanted a veggie burger, I would order one!
Michelle W.
Classificação do local: 3 Las Vegas, NV
Aw yeah, get in my mouth! Loving Carl’s Jr. for years and glad to see them in the Houston area! Didn’t see the mini burritos w/guacamole though. Good stuff every time I’m there. I’ll be back, brace yourself!
R F.
Classificação do local: 1 Pasadena, TX
EPICFAIL!!! The last Carl’s Jr. I went to was in another country, and I remember it being pretty good. I was so excited about coming here. I bragged about it to my wife until I convinced her. We get here and my wife takes a bite out of her burger and gives me a pretty disappointed look. I look over and my 5 yr old boy looks up at me and says, «Daddy…im sorry but I dont like it.» I then look at my 3 yr old daughter and shes ignoring the food. My brother looks over at me and bites his burger and shakes his head. I spent 19 dollars to feel like a straight failure in life. I WILL not return to that god awful place. As I type this I feel my guts grumbling. I have a feeling I will be spending time with the Porcelain Goddess tonight.
Rebecca R.
Classificação do local: 1 Seabrook, TX
I was not impressed at all. We so desperately need different places to eat around here and I was really looking forward to this opening. it was crammed packed the first couple of weeks and now not many people at all. I have heard lots about this franchise but I guess this one might not be doing something right. I will probably not return.
Tommy K.
Classificação do local: 4 Houston, TX
First time at this location since it opened up. Got my wraps, got to work and found I was missing my Oreo ice cream. I called and asked if I could pick it up later. The nice lady took my name and said come by. Went after work to picked it up, and ate it on the hour ride home.
Arthur V.
Classificação do local: 5 Pasadena, TX
they turkey burger wasnt anything special … but the steakhoue burger was great … i still prefer white castle
Melissa G.
Classificação do local: 4 Katy, TX
A friend was all hyper on her Facebook feed about this«Carl’s Jr» that opened near our work and said that life just got a little better in Texas. I asked her, is the food actually that good at this place? Or does it just remind you of home and your family? «Both» she said. So with that I decided to give the place a try. I decided to just do the drive-thru. There was a small line of maybe 4 other cars(I do an early lunch — 11 a.m.), but with orange cones in the lot and someone already out to direct traffic. I assume this place gets VERY busy. The Deer Park/LaPorte area is not known for its variety, so a new place is swamped when it opens! I ordered their Steakhouse Six Dollar burger, fries and a bottled water. I’m no different from anyone else — I started munching on some fries on the way back to work. My impression of the fries were mixed. They were soft, but«doughy» in texture. They did seem to be fresh though by the amount of heat they were generating. Also, some of the fries had a bit of skin on them which I love, but I know others may hate. And the burger? YUM!!! Swiss cheese, bleu cheese crumbles, A-1 steak sauce and the other normal fixins’ on a grilled angus burger(hence«steakhouse»). The burger wasn’t overcooked, the lettuce wasn’t wilted, the tomato was crisp and the bleu cheese had that wonderful bite while the swiss made it a bit more creamy. Definitely great for a fast food burger! Looking at the rest of their menu I was pretty intrigued and I can see myself coming back for some of their salads or chicken tenders.
Christine L.
Classificação do local: 4 Houston, TX
Haven’t been to a Carl’s Jr in ages and it really didn’t disappoint. You will see a line of cars wrapped around the restaurant complete with people directing traffic. I had to park off to the side in unpaved gravel. Inside is not too small, but definitely cozy. The line is fast moving to order which is nice. I had the guacamole turkey burger which was huge btw. It was mighty tasty though. Fries were seasoned nicely and you could tell they were thin fresh cut. I finished my food but couldn’t breathe for a whole minute. This would be the place to come if you are famished. Also at $ 8+ a meal, probably not the fast food place most people are going to frequent. Couldn’t help but laugh at one of the servers though. It was like he couldn’t leave us alone. Kept asking if we needed more ketchup, a refill, take trash away. I think he had a crush on pretty classmate. Too funny.