Starbucks

I don’t know her name but the girl with the side shave haircut is so damn nice. She’s probably one of the nicest Starbucks baristas I’ve ever come across. Amazing customer service. Shittt she makes this store deserve 6 stars

Simply the best! Joe the manager makes the Starbucks an awesome experiences far beyond anything else. I wish these guys were in Los Angeles. Too bad!!!

This is not a good location. I ordered a cold brew and the first cup I got was completely filled with ice. I sent it back and she used less ice and then only filled it half way. Very stingy and a bad attitude. Anyways, I left the store at this point. I took a sip of my coffee and it was NOT cold brew! Just regular pike place which is a lot cheaper! So disappointed. Do not go to this location!!!

We regularly frequent all the three Starbucks in Kihei on a regular basis (several times a week) and this one is our favorite. I don’t understand the other reviews about poor service as my drink is always fixed perfectly and the attitudes of the employees are awesome. Yes, they can get busy in there and yes, there are some of their regulars who appear to order one coffee and they occupy the same seat every day all day long (aaarrrrggghhhh!), but for a busy SB, they do great.

Service was poor even though it wasn’t that busy. Employees seemed to want to close up and get out of here, even though we showed up an hour and a half before closing time. When I asked about the sparkling iced tea, the barista told me it was just tea and regular water, which is not the truth or an accurate description. My impression was that they had probably cleaned the machine and didn’t want to make the actual drink. Employees started putting everything away 45 minutes before closing. Saw several people come in and were unable to order certain items due to employees closing everything up before the café actually closed! Going to CBTL next time. Better service there.

The setting was clean, but the service was not acceptable. I had a server that spent the whole time talking with an off duty employee and she did not announce my drinks were done. She just moved on to the next order.

Only came here once and would not be back. Three employees were talking to a jamba juice employee (JJ is next door) while one older gentlemen helped the line of customers. When the other workers finally got involved making drinks/​looking busy they took turns chastizing the gentleman helping people– felt pretty sorry for the dude. Place was dirty and it took 10 minutes to get an iced tea/​sandwich when the only person in front of me was the jamba juice employee

Air conditioned, with the usual Starbucks offerings. Good overall but it would help if there was more seating, and the servers less rushed and embody more Starbucks spirit.

Terri was our server, she was friendly, funny and I will come back to this Starbucks even though it’s farther from our house just because of her service.

As a veteran Starbucks employee for the past 7 years from the mainland, you would think the baristas here would be as catering to other fellow employees. Not really. I couldn’t use my discount to pay for my friend traveling with me. And I had to add money to Hawaii Starbucks gift card instead of just not-​activating one so I could add to my Starbucks gift card collection. Whatever. The baristas are somewhat nice and efficient. That’s the only positive about this place.

If possible, I try not to come to this Starbucks (I normally and prefer to go to the one in Queen Kaahumanu mall). 98% of the time I come to this Starbucks, the service here is really slow (even if I’m the 2^nd person in line).
I’m not a complainer nor I normally write reviews. Today was just the worst. When my friend and I walked in (about 6:20 am) there was no line. Two people were already waiting for their coffee to be made. I assumed their ordered has been taken since they were waiting by the area where they give you your drink. There were only 2 workers. My friend went first. She ordered her venti drink and a bagel. She requested for her bagel to be toasted. After the cashier was done taking her order, the cashier excused herself and went to put my friends bagel in toaster oven, comes back to the counter and rings a bag of coffee and a scone for one of the persons that was already there. Then the cashier goes back to the toaster oven and takes my friends bagel, calls for her and hands it to her (by this time her drink is also done). After about 5 mins of waiting… the cashier FINALLY takes my order and by then a line formed and a total of 6+ people are behind me. As I walk to the area for my drink, another employee comes from the back and assists with the line. Shouldn’t she have been there the whole time?!
Overall, the workers are ok. They just need to pick up the pace.

When you charge $ 5 for a chai tea, the service should be why. The product was the expected Starbucks quality and the prices seemed to be on par with what we pay at home. The place was clean and fairly empty — I have ideas as to why… The service at this starbucks was rather lame — a big downer — I was having a great day and in top spirits when I came in. If you aren’t going to go big, go home.
My daughter’s addiction to SBUX should give me plenty of opportunities to sample the other shops on the island before we go home. I am hoping that they live up to the standard of service that the mainland SBUX’s are able to deliver.

I don’t want to relive the ordering experience and odds are she won’t be on if you happen to go in there, but wow, what a rude barista. I won’t be spending any more money in this branch.

Good coconut latte.

I like the re-​model. I do not like the new seating. It is incredibly uncomfortable and just another sign that Starbucks is continually trying to discourage people from using their free wifi all day and basically setting up camp in the shop. But it’s Starbucks, and it’s free wifi, and it smells good.

Great service — get my difficult order right every time and very predictable.

Refreshing Drink: Shaken Passion Tea Lemonade! Perfect place to sit and chill with friends. Great comfortable seating and lots of options!

C– grade Starbucks.
Drinks were not made as ordered and one drink in the order was forgotten until several following customers were served and then we reminded the baristas of the missing drink.

Good. Not a great location, just good.

Sometimes it’s reassuring to have a taste of the familiar even when you’re in as idyllic a place as Maui. I guess that’s why I sauntered over to the Starbucks for my grande coffee with room for cream.
A service-​zealous young man enthusiastically took my simple order to find that the coffee maker was empty. He apologized profusely and asked if I wouldn’t mind waiting three minutes for my coffee. I suppose… geez.
Actually it was one of the cleaner Starbucks I ever visited perhaps because everyone would rather hang out at the ABC Store next door. There was just a mini-​entourage of snot-​nosed debs who sat beside us flashing their digital cameras at each other with little regard for anybody else. I saved my killer look of disgust for these Paris Hilton wannabes… it’s my combination of condescending stare and smallmouth.
Conveying smallmouth is an art form… you need to purse your lips just so and give a dismissive look like you caught one of them farting… like a big one. Anyhow, the coffee was good and just hit the spot.