Discount Tire Store – Katy, TX

been here a couple of times now. the first time my service writer was a bit rude and pushy for me to replace two of my tires since the thread was low. what sucks is the warranty lifetime replacement doesn’t cover low thread… u really have to a have a nail or it busted to get your money’s worth to have it replaced. but it’s worth the free balance and rotation and air check as needed.
always make an appointment so u don’t have to wait too long.

The staff here are friendly and they will get to you no matter how busy. I changed all 4 tires and was out within an hour on a super busy labor day wekeend.

Rick and Miguel were helpful, but the 40,000 warranty is really not right as this little car is never going to get more than 10,000 miles on a set of tires on the rear. The staggered factor is not written in their warranty. Big Whoop I got a $ 55 credit today for them not telling me that staggered tires wore out 50% faster, news flash. I did not purchase the $ 16 certificate for each tire, found it to be a straight commission add on. In the event I ruin a tire I’ll just get another one.
The dealer wanted to sell me 2 Michelin for $ 530+ but I could drive another two hours and get either Continental or Michelin with no differences, so I settled on Continental. If 10,000 miles is all I’m getting out of these tires, so be it. Bigger fish to fry than get bent out of shape over tires.
Asked them to be sure to put the lug nuts on, they forgot last time. Got the tires on record time, right before 7 p.
They DON’T align tires they send you to Loretta Automotive for a $ 49 alignment except they don’t tell you that the $ 49 alignment will be $ 169.00 if your ride is not a Honda, etc., yikes

Easily the best tire store in the city! The staff is fast, friendly, and always a great price. They are even willing to stay open a little bit late to get the job done that day. From my house, I drive past two other Discount Tires just to go to this location! Thank you Discount Tire Team!

Friendliest and straightforward. no upselling… cleanest DT I have ever been to… Have a few dozen tires under my belt with the DT… this is by far the best.

While I love Discount Tires, I hate this location. (I usually go to either the Kirkwood and I-​10 location or the Mason Road location.) Other locations, I walk into the door, walk right up to the cashier, they rotate the tires, and I’m out in 20 minutes. This location is extremely slow and inefficient. There is always a line and always a long wait. Yesterday upon arriving, I had to wait in line for 15 minutes just to talk to the cashier. There was also a huge wait to get the car into the garage and I had to leave the car for two hours just for a rotation. The employees were very friendly, but that does not excuse the wait time. If time is important to you, stay clear of this location and go to Kirkwood or Mason.

Great group of guys. A year ago I took my 2003 Ford F150 in for its 6k tire rotation. They said I needed 2 new tires. I did, but rather than try to sell me 4 they said the other 2 could go another 6k. Thanks for excellent customer service Discount Tires!!!
Just bought a new 2013 and went straight to Discount to buy the certificates for it. I love Discount Tires.

This location has always been accommodating especially when I have a tire emergency! (Always get nails in my tires!) Oscar is always very helpful and honest with prices and possibilities for replacement vs repairs. Nice waiting area and waits are sometimes long but I can’t expect anything else when I walk in with no appointment!

Mike and Rick helped me buy a new tire and insurance on the other tires at a price I could easily afford. I love discount, they’re worth every penny!

Excellent service. Oscar J and his team were professional and polite. I had an appointment for 9AM, but I arrive at 8 and was taken promptly. Also, my tires were upgraded from «good» to «better» at no extra charge.

I have already given a review on my local chain of this business. I will just let you know that this particular location is a lot slower than my normal guys, but they still provide excellent customer service, and will work deals out with you on tires.
One thing that sets them apart from my normal guys are that they have free ice cream, along with free water, for people to partake in while waiting to be serviced.

This Discount Tire is awesome. The Staff is pleasant and do their best to get you in and out.

Always great service. Just remember to make an appt online to lessen your wait.