Well my little 2 year old seems to want to go here almost every weekend even though she is still too little to play most of the games. I came here on Saturday afternoon thinking omg I’m gonna have to deal with madness since that’s how it was at the Sugarland location when I took her on a Saturday. Parking lot wasn’t as full so I was ecstatic. This location is definitely more spaced out than Sugarland’s. I guess the games are different at each location? Anyhow, it wasn’t that busy, and she actually got to see Chuck E Cheese come out. I think maybe with Typhoon TX just down the street, people are going there instead!
Alexander C.
Classificação do local: 1 Houston, TX
RUDe RUDERUDE. Manager is not customer friendly, she is very mean and a smart a## and not nice. She’s the short petite Hispanic lady. They forgot our cups and our plates. The guy that brought our pizza was had an attitude aswell. Continue to have bad Unilocal reviews with that kind of performance.
Chisom N.
Classificação do local: 4 Katy, TX
Had an awesome 5th birthday experience for my daughter. Delivery was timely and organized. The party host was ever cheerful and tried to keep up with both parents and guests. Way better than what I expected from Chuck E Cheese.
Elizabeth E.
Classificação do local: 1 Katy, TX
This place is so disgusting and unorganized. Not enough WORKERS at all. Most tables were all dirty and no one came to clean them. No works on the arcade floor incase any machine didn’t work. Overall, this place is lack of customer service and cleanliness.
Jesse C.
Classificação do local: 3 Houston, TX
It’s been over 20 years since I’ve set foot in a Chuck E. Cheese’s. I remember back when it used to go back n forth between Chuck E. Cheese and Showbiz, and back then the pizza was amazing and they had real deal arcade games, ball crawls, skeeball galore and lots more mascot entertainment. But times have changed and so has the entertainment experience for kids. I went here with my fiancé at the time, and her twin daughters. And like me when I was their age, their eyes would light up when they hear the words«Chuck E. Cheese“so I can kinda share in their enthusiasm! We walked in and right away I could see just how streamlined things have gotten. They have these fun packages that you pay for and of course you’d be silly not to buy one of the bigger ones because of the perceived value you’re getting(but you’re really not). But it’s all good. they’re a business and they have to make their money. The place has gotten much safer because they stamp the kids now and the guardians, so the stamps have to match before the kids can leave. In this day and age I guess you can’t be too careful. Once you get past what feel like the gates of Mordor, prepare for hell to be unleashed upon you! Legions of screaming kids running around like little turd goblins running around, high on high fructose corn syrup, pizza and prize games surround you at every turn. You kinda feel doomed, but if you’re cool enough to check out of adult life for a minute and be a kid yourself the place ain’t so bad. I spent quite a bit of time carrying my kids around on my shoulders going from game to game, asking them what they would like to play… I would run around and chase them and help them get as many tickets as they could while other parents looked at me like I was crazy but I didn’t care. The place is already a madhouse, so midas whale join in on the madness. My finance’s daughters had a great time and that is really all I care about. Sure the place could use some work when it comes to their food, but if I want good pizza I can wait and go to one of my favorite places for that. That’s why I am not too tough on this place. I just wish they brought back the arcade games but kids nowadays don’t even know what those are anymore. I have very few complaints. pizza and enthusiasm. It’s not what it used to be. It’s pretty much the same thing as Cici’s buffet pizza, which as we all know is not that great. And the employees look and act like they hate their jobs, but I was too busy having fun with the twins to care. My fiancé went ham on the salad bar. so I can’t really comment on that. Overall I got what I paid for. A great evening with the girls I love, and when it was over they knocked out to sleep in the car. Sure it ain’t what it used to be, but little improvement can go a long way.
Anna N.
Classificação do local: 4 Houston, TX
First time going to this chuckie cheese location because hwy 6 had a black out. Went on a rainy Saturday. Waited 10 mins for a cashier to come to us. It was getting kinda heated with twin boys. Everything was good. There wasn’t much baby rides for my sons. I would thought there would be more. I love how it’s very clean, very roomy. Pizza is amazing.
Sehrish K.
Classificação do local: 5 Dundee Township, IL
This location was a lot better than the Sugarland one. Had a lot of options for games, less tokens were needed and the kids got more tickets. The staff was also very friendly and the place was clean overall! Also all of the games worked, none ate the tokens up, or malfunctioned. I’d definitely bring my nephew back.
Jennifer H.
Classificação do local: 5 Katy, TX
My favorite chuck e cheeses. The staff is beyond professional and kind. When I walked into the play area there were tickets sticking out of all the games for the taking! Turns out one of the staff member was walking around putting coins into all the games for the kids to have a free play and tickets. Clean tables and no trash on the floor.
Brooke H.
Classificação do local: 2 Universal City, TX
I actually worked at this location 10+ years ago… I haven’t been back until recently. I was very disappointed and extremely let down. My husband and I took our son and daughter here for our sons 4th birthday. The past 2 years we have taken him to the Live Oak, Tx location to celebrate his day. There wasn’t any white balloon indicating a walk in birthday… Meaning no visit from chuck-e… When chuck-e did make his appearance he didn’t follow the music or anything. All he wanted to do was make his single round and get the hell out of the costume. He did give my son a high five but I didn’t even have 20 seconds to grab my 14mo old to meet chuck-e. I expected this location to be equal to the live oak store or better… I was very bummed out. I don’t see myself returning. The layout was destroyed… No toddler area. The seating layout is awful. They took out the camera that put kids on their big screens… The big screens are gone too. There wasn’t an example of a future birthday party on any showroom table… I was looking for one for future reference but that doesn’t matter anymore. We had no idea who worked there or who was a customer, there was no identification. We only knew our cashier was the manager because he made it clear he was… But never saw him again. Terry Vermillion was the manager when I was there and was awesome. I don’t know where he is today but this location isn’t anything I would bring my children back to… The merch table guy was pretty cool… He wanted our special needs tot to get bang for his buck, the awesome!
Lindsey W.
Classificação do local: 2 Spring, TX
Way to ruin a kid’s birthday! The first 4 games we tried were broken or ate our tokens our gave us no tickets. Way to tell an excited kid wait here while I get an attendant. They should be checking the machines periodically. I had to hunt them down and wait forever for them to come over. One even told me to wait while he finished doing something for tomorrow’s shift since it was after 8pm, no more parties tonight on a Wednesday evening. Making a kid wait for that reason is not right! I really felt like they were thinking I was a liar by the 8th broken machine. Not to mention all the very popular games that simply had broken tags on them. The Conroe location is so much better and has new, virtual reality games that blow this location away. The guy we bought the tokens from was wearing a different shirt and looked like a manager and was not friendly at all. He literally did not greet or talk at all, not even a smile?! The guys fixing the machines and behind the prize counter were very nice and polite!
Kevin S.
Classificação do local: 1 Katy, TX
One medium pizza is 9.99, but wait, if you want just ONE topping it’s $ 2 more. And the best part is that it’s cheaper quality pizza than a large $ 5 hotNready from Little Caesar’s. Prepare to be nickel and dimed out of your life savings. Fuck this place.
Kristin m.
Classificação do local: 5 Danville, CA
I haven’t been to chuck e cheese in years and I have up say I was pleasantly surprised at this location. The employees were friendly and it was very clean! I was impressed.
Arie M.
Classificação do local: 2 Houston, TX
Chuck E Cheese is a horrible place for anybody not under 6 years old. This one has all the horrible things all of them have(noisy bratty kids running wild, dark, and horrible food), but also has machines that are out of order. There is a special place in hell for whoever came up with this place. One sneaky thing about this place is that their iced tea is not really iced tea. It looks like they brew it fresh because it has the big canister with«iced tea» sweet and unsweetened, so given that there was no other choice instead of tap water, I figured it would be the lesser of the high fructose corn syrup evils in the fountain. The problem is, it’s not brewed tea and all that is for show! They have hoses that go back down to the fountain so it’s probably the same concentrated HFCS that they’re feeding the kids there. They have to realize that not everybody that goes there is a 6 year old who can endure the high sodium, high fat, and high sugar crap they serve and not everybody is there by choice so you could at least try to have something better to eat and drink. Yeah you have what you call a salad bar, but that’s not fooling anybody.
J T.
Classificação do local: 1 Katy, TX
As I tell my children, we go to CEC to play vidoe games, not to eat what CEC calls«food.»
Lily N.
Classificação do local: 5 Charlotte, NC
I had an impression of Chuck E. Cheese as being a sort of grungy, dark place where kids ran wild and parents fought one another with knives sometimes.(According to multiple news reports, the last part has happened with curious frequency.) This place is none of those things. It’s clean, and the booths are set throughout the play area, so kids can easily play and eat. All of the games are a quarter, which is amazing because many of them would be at least a dollar at a regular arcade. The pizza is decent — not the best, but it’s not mediocre. Only complaint is that the soda machines only have Pepsi, and not even Dr. Pepper. It’s also nearly deserted on weekday mornings. It’s a great place to take a toddler because there are a lot of rides and games they can manage. The show area is pretty lame compared to what it was when I was a kid, and they don’t have the game where you use a hammer to hit the things that pop up. But other than that, it’s a huge improvement from what I remember, and it’s not a huge investment to spend a couple of hours.
Rachel C.
Classificação do local: 5 Houston, TX
Returning to Chuck E Cheese approximately 25 years after my last visit, this time with my own child, was interesting. Some of the games I still remember were still there, which was cool. I was sad to see that, although Chuck E is still singing up front, the whole crew with the chickens etc. are gone, its just the mouse. We brought my son for his first birth celebration(I know, I know, it was really just for me) and we were super impressed– very clean place, nice and helpful employees, working games. It’s no charge to get in and each game is only one token(a quarter) so it’s a pretty affordable day. The pizza is excellent and I was very happy with the security– you can only leave with a child if you and the child have matching stamps on your arms that can only be seen under a black light. They take this very seriously, as when my husband tried to leave with my son he had to come back and get me, as he did not have the stamp. Love it. All in all, very impressive. If you are going to have a small party that you do on your own, know to get there early. We got there at 11:00 Saturday morning and all the tables were already reserved for the day. Which is fine, considering they let you bring in your own cake, decorations etc. with no fee, just something to keep in mind. We will definitely be back.
Alexander W.
Classificação do local: 4 Houston, TX
If you are going to visit a Chuck E Cheese location, this one is definitely better than most of them I have been to. The staff is always accommodating, and the managers are always pleasant. I have been there so often, that often times, a manager may let me create a combo deal! That is real customer service.