Big Chief Tire Co

This place is the best! I purchased 4 Michelin tires from here and have never had any issues. I got a nail in my tire, and unfortunately they were closed so I went to Tires Plus (huge mistake). After dropping my car off, I received a call 3 hours later, and was told the nail pierced through two spots, and that it couldn’t be repaired and that I would need to purchase a new tire. I told them not to worry about it because the tires I have are barely a year old and that I would go over to Big Chief to purchase this new tire. The next afternoon I went to Big Chief, and within 20 minutes they had fixed my tire and laughed when I told them that Tires Plus told me I needed a new tire. Apparently two small nails were in my tire, one popped out as soon as the service guy pushed on it and wasn’t even leaking air, and the other nail was pulled out no problem but had a small leak which they quickly patched. Also, not only did Tires Plus straight up lie and try to take advantage of me, but they also stripped one of my studs that Big Chief was almost unable to remove, and once they did remove it, it broke and Big Chief is replacing it for me for free with no issues. I shouldn’t have even bothered taking it anywhere else, and I will be going to Big Chief from here on out, lesson learned!

This is a consistently good tire place that my husband (a mechanic) highly recommends to friends and family. Most recently, I was here to get new tires and have a repair done and they were thorough and efficient (and affordable). I know my car was in good hands while being working on.
If this is your first time here and are unsure of where to go, pull into the parking lot in front of The Pig and park on the far left side against BCT.

Great tire service in Jacksonville. I was in from out of town and wouldn’t you know it that I ran over a nail. Not cool. I was slightly frustrated since my tires were fairly new, but I had a road hazard warranty. The guys at Big Chief Tire on Normandy fixed it in under an hour. A good waiting room with about 20 seats and a tv. Even met another mom in there who had a tire problem. Their attitude was, «No problem we can fix that» and they did. Thanks guys!

Had a leak in my tire. Stopped here on a weekend to have it looked at. The customer service was slow at the start (nobody seemed to be covering the counter), but once that was resolved my problem was quickly addressed (as in «immediately») at great price.