Chase Bank

Won’t be coming back to this Chase anytime soon. The ladies that worked here this morning both were very rude. Wish I would have got there names so I can put them on here so you guys can avoid them.

So, I’ve never banked at Chase so imagine my surprise when I walk in and don’t see any tellers, ONLY ATM type machines. A very nice young lady approached me as I entered and offered her assistance. I wanted to make a deposit into a bank customer’s account, however was informed that I needed to be a customer in order to make a deposit without a fee. Huh?
I told this young lady, I’ve never paid a fee to make a deposit into a bank customer’s account previously, only for cashing a check. Besides, I was depositing cash. Did you know you cannot deposit cash at Chase Bank without showing them your Driver’s License under the guise of laundering? She disappeared to the back of bank along with my driver’s license. Great that you able to protect the interest of the bank, but what about the security of my identity?
I don’t think I’ll be banking here anytime soon.

This seems to be a very new building or renovation. No tellers; just ATM type machines that are super easy to use for deposits or withdrawals. There are a few employees in glass cubicles in case you need to do something more involved.
I have always been treated well and greeted in a friendly way. I don’t hate going to this bank! :-)

I usually would not write a review for a bank, but I’ve been coming to this branch lately and I’ve found I like it way more than other branches!
Its a fancy Chase with fancy ATM machines and everyone who has helped me has been super nice, especially Nichole. She hooked it up with a savings account today and gave me lots of good tips about how to make my banking/​bill paying easier and how I can build my shitty credit back up. She made me feel confident and not scared and confused, haha. I will definitely go back to her whenever I need something!

Really disappointed with this chase location. They don’t have any tellers, just inside ATM machines. They do have employees in offices willing to help. We really like chase, however this location is a pain for me to use and I will not be back.

Top notch service from Nichole! She really took her time with us and went over the top with counting several hundred dollars in change for us. No easy task but she and her teammates did it with a smile the entire time. Excellent service here!

Been coming here since they opened, however I don’t think I will be coming back. I have to admit walking in its definitely not what I’m used much nice and fancier feel so they get a star for that. The tellers are very friendly and welcoming so that’s another star. Unfortunately where they lost the other 3 stars is when I gave the young lady my check to deposit. I asked to get 400 cash back and deposit the rest. I guess I should have been more specific in the amount. She started writing up my deposit slip and noticed her math was off. So I told her my check is for 1000 not 900. She gave a short pause with that confused look on her face. I decided to give her a short lesson in basic math. The check is for 1000, I wanted 400 back, simplify the equation to 10−4=6… She still had the confused look on her face and then felt it necessary to use a calculator. Once again the calculator proved that 400‑1000 is 600, not 500. So she took my check to the back and out comes a separate young lady to give me my cash and receipt. With this review of my experience is not to embarrass the young lady (I’m sure she was already feeling it) or the branch but just to inform future customers to double check your receipt before departure. It scares me to think the people I hand my hard earned money to May need a refresher course in 3^rd grade math.

I like this new location. You are greeted when you enter, new kind of transaction machine looking things and nice people. Can’t really think of anything negative and I even asked for a free mug. Well, they looked around for one and couldn’t find one (they say) so they instead gave me a metal water container with a clip. It was blue colored with «CHASE» on the front — well I don’t like advertising their logo so I duct taped it. Anyway, better than nothing I say! Although the mugs do look pretty cool but since they were nice I will let it slide. Nice people/​service — I recommend.

A new branch built from the ground up. When you walk in, you’ll immediately notice they don’t have a regular row of teller windows. Instead, they freestanding workstations and tellers there to greet you when you enter.