MedPost Urgent Care

Best urgent care I’ve ever been to. I’ve never felt so cared for in my life :) they were all amazing I will definitely go here for any future needs

Failure that almost caused permanent irreparable damage to our 10 month baby. I save one star reviews for situations exactly like this. The facility was pretty and reception was pleasant. The actual treatment was so poor that it almost cost our baby a kidney. Read on if you want the specifics, or just take my advice and avoid this place if you have a serious medical issue.
Our 10 month daughter was brought into Medpost Huntington Beach on Sunday June 5, 2016 after 3 days of spiking temperatures, cold sweats, vomiting, not eating and having a grayish purple skin color. She was seen by a Dr. Aguilera. Our daughter’s temperature was 105.1 after several readings. After getting that high of a reading, the doctor left the room and did not return for an extended period. When she returned, the doctor acted nonplussed by that temperature. Her solution was to simply continue giving ibuprofen and water. When asked if we should be taking her to the emergency room her response was «if you don’t like what I am doing, then you can go to another facility!»
So we did. We called our child’s pediatrician who was shocked by Dr. Aguilera’s failure to recognize the dangers of a temperature of 105.
We took our daughter to Children’s Hospital of Orange County’s emergency room. They recognized the grave condition of our daughter and believed it was a urinary tract infection. They gave her a catheter and determined that it was in fact a urinary infection. They then immediately got her injected with a double dose of antibiotics and made sure her temperature went down. CHOC doctors were so concerned they also tested kidney function to make sure that she hadn’t suffered irreparable harm.
Our daughter is now home and healing, but we are so thankful that we ignored Dr. Aguilera’s belief that continuing ibuprofen and water was an adequate course of care.

My fiancé went here this morning for a bad whooping cough he’s had for 2 weeks. The receptionist said his insurance was rejected and ineligible across the whole lobby with no privacy or discretion. He said he was a new patient and gave her his medical insurance ID card, and she was asking all these weird questions making him feel like he did something wrong. He works for a Fortune 50 company and has excellent insurance — PPO so he can go anywhere in-​network or out of network and just have to pay co-​pay. We went home and checked his account, and it showed this clinic as the #1 preferred in-​network provider. I’ve been trying to get my fiancé to go see the doctor for several days because he just doesn’t like going to doctor’s offices for this reason. When he finally does, he wastes 1.5 hours for nothing. No prescription. He’s been coughing like a dog and hasn’t slept in days. I feel so bad. Now he doesn’t want to see any doctors and is just going to deal with it! Thanks rude receptionist. If it was me, I would NEVER go to urgent care in Huntington Beach. I prefer to get all of my services in nicer cities like Newport Beach or Irvine where people actually work and care and are professional. I don’t trust any Unilocal reviews –they are inaccurate in SoCal. I’ll take my business elsewhere.

EXCELLENT customer service. The doctor did a thorough examination on my neck. I would drive from Long Beach (if needed) for their services.

I’ll go ahead and give them a 1 star review. That one star, 100% belongs to the Dr. That treated me the first time I visited them. He is a former bodybuilder as I am a current one so he was able to build rapport with me while he treated and took care of the acute back pain I was suffering at the time. I can say he genuinely cared about my health and suggested some at home exercises I could do to help alleviate some of the pain.
He wrote me my prescriptions and even called them in for me which was very convenient and time saving. By the time I got to the pharmacy they were ready to go.
The real reason I am not giving them anything over a 1 Star has everything to with their front desk staff. Cold, rude, amateur are a few words I would use to describe them. The facility is literally ALWAYS empty which made me glad at first because I knew there would not be a long wait time. But now I know that it always empty because of how they treat you verbally as well as intellectually. If you don’t have insurance and you are looking to pay cash to be seen they go out of their way to make you feel less than or that there is somthing wrong with you. Extremely judgmental.
They are also one of the most expensive cash rates I have ever heard of. I asked how much it would be to see the Dr. Cash since my insurance is taking 20 days to re start, and she stared at me for what felt like 10 minutes and said «it’s $ 125 and can go up to $ 175» and she continued to just stare at me. She then told me there are about 13 other Urgent Cares around the area I can go to.
Like I said… the Dr. Is great as long as you get passed the chronic unprofessional front desk staff.

Wow! As someone who works in healthcare, I am blown away by how amazing and efficient this place is. I walked in on a Thursday around 7pm for some persistent, yet worsening hip pain and was out by 7:45. The staff is soo nice from start to end. Samantha (who is also X-​ray tech) answered the phone and offered to verify my insurance prior to driving over. Kerry, the nurse was super nice and even followed up the next day to confirm that my X-​ray was read by radiologist and was normal. Good job guys, keep up the good work!

Nice clean facility. Friendly staff and fair prices. I was in and out in a jiffy even without appointment.

Excellent service!
Everything was well explained and they called in my prescription.
Kudos

I found this urgent care on a Unilocal search and was very happy that I did! I had driven by a few times and noticed it, so when I needed to go in for a sinus infection I thought I would give it a try. I read from another review that you can make appointments on line, which I thought was pretty awesome. Most urgent care offices you have to just suffer and wait it out. All of the staff was super friendly and helpful. I felt really comfortable and I also felt like they cared about my situation, unlike some places that just try to rush you in and out. I will defiantly recommend this place to everyone I know. The whole building was very clean and they even give out free hand sanitizers for your pocket or purse!

No one ever wants to get sick or injured and have to go to am urgent care but when I have to go I am so thankful that I found this place. Everyone is warm, welcoming and thorough and the place is clean and with a short wait. My family and I will be back. Thank you.

Went to Medpost on friday with a chronic cough, fever and barely any sleep… basicly the flu. i usually go to St. Jospehs but decided to try Medpost because it was close by and I didnt want to drive far due to a lack of sleep. I had been sick for a few days already and i knew that i needed antibiotics. They did not want to prescribe anything for me insisting that it was a common cold. my evaluation papers stated that i had an U.R. infection… the DR and nurse at Medpost did not make me feel comfertable. They even gave me a note for my employer that i could go back to work the next day. The WORST Dr and nurse that i have ever been helped by.
on sunday i was back at my urgent care feeling worse then i had felt before… this time i went straight to St. Joseph… the Drs there did not understand how i was sent home with an infection and no proper medication. $ 50 down the drain at Medpost. Horrible Experience!!!

We came here this week to get my daughters injured foot looked at. Remarkably we had a wonderful experience. Very clean, super fast for an urgent care, and the staff esp the xray tech and doctor were super friendly, caring and went above and beyond to help us! I would 110% come back here again!

I came here on a Sunday morning after a rough night of no sleep. I made my appointment online around 3am and showed up as their first appointment of the day. The receptionist was kind and helpful, warm and welcoming.
Both my doctor and her assistant were great. They did multiple tests to figure out what was wrong and how to treat me. In the end it was nothing serious, and they made me feel comfortable with that. All of their recommendations helped and gave me peace of mind.
Great Urgent Care! Too bad they can’t be my regular doctors!

I have had to go to this clinic a few times and they have been nothing short of amazing! I went twice for bronchitis which turns to pneumonia and they took wonderful care of me. I had to go today because my knee, which was replaced 3 months ago was acting up. They wrapped it after completely examining it, called in a prescription and I am home icing & elevating. Dr. Todd was SO nice!
The office is sparkling clean, the staff professional and caring, and overall triple A plus! If you ever need urgent care, go straight to their office.

I came here while traveling from out of town and my experience was wonderful. The whole staff was thorough, patient and kind. I was in and out within 30 minutes and feel super confident with the treatment I was given. Can’t say i would like to visit again, but in a pinch, they’re wonderful.

I took my son here on a Sunday morning. The office is clean, the staff is helpful and the dr saw my son right away. He called to check on him a few days later too. I have three kids so I expect I will be back at some point.

First time there this morning. It was nice to have the option to make an appointment online for same day. Beautiful facility. Friendly staff. Quick and efficient. Just what I needed with a strep throat diagnosis. Will definitely use them again.

First off it was after 4 on a Sunday and I saw the open light, wow that rare. I had twisted my ankle and the swelling continued through Sunday, I was planning to see my normal doc on Monday and saw this new place had opened. Went in and confirmed my insurance covered me. I asked about XRay service and they had them on site. I saw the PA Todd and confirmed I had not broke it, the nurse Becky wrapped me up and I was on my way.
The place is brand new and has a really nice lay out. Spotless clean and really nice folks staffing. I left really happy that I checked them out and would recommend them as needed. Cant really say I hope you need them … but if you do its a really nice Urgent Care.

I visited this site and had the greatest service from start to finish. The wait was only 5 minutes before they called my name– never happens. The Nurse Todd Holt, is top notch. He was so personable and professional. He took the time to tell me what he was doing. He was great — loved him. I also had nurse Becky and she was so knowledgeable and explained everything clearly. I am definitely going to return when I need medical care. Highly recommended this clinic.

I have been in twice now and should’ve given a 5-​star review the first time, but this befuddling experience I just had that made me feel almost like I was in the twilight zone has provoked me to right that wrong.
Are you sitting down? I just got a follow up call from A DOCTOR. Dr Aguilera to be exact.
Both times I have been in the office it was literally sparkling clean and shiny new PLUS every single person I interacted with there — the front desk staff, the PAs and the doctors — have been so over-​the-​top nice I have wondered if it wasn’t the fever giving me a hallucination. This phone calling me at home was just unbelievable. I wish I could make these guys my primary care peeps.
Almost makes getting sick not so awful. Almost