Staybridge Suites Hot Springs

Fresh, Clean And Friendly. The pool was a little murky on one of the nights, but they did have someone in their checking out the chemicals. Too many kids that day I think. But I would go back. Easy in, easy out. VERY comfortable.

Nice clean room– loved the small kitchen. The staff here is amazing– super nice and hospitable. They have «happy hour» themes in the evening with free food and drink and then breakfast in the morning! View from all sides is nice and all the recommendations they gave us for food and things to do with our 3 year old were great! Will stay here again if we are in the area!

We have stayed here more than once. Our room was very spacious and included a fully stocked kitchen with full size refrigerator, dishwasher, microwave and cooktop. Also there is a coffeemaker, toaster, dishes and utensils.
The bedroom is a separate room from the bath and living area. We never noticed and noise from the rooms around us and the hotel was fully booked.
The hotel staff was very friendly and nice. They serve a hot breakfast every morning, and Tuesday-​Thursday nights they have a social meal for guests. They serve hamburgers, bratwurst, chicken fajitas and nachos along with other items all for FREE!
The hotel is located on the edge of town which makes it even quieter and our window overlooked beautiful Lake Hamilton.
This is a pet friendly hotel, but I’m not sure if there is an extra charge.
The lobby also has a Pantry to purchase items from, although they are a but overpriced. Guess you pay for convenience. Walmart is just down the street, along with lots of other shopping opportunities.
We will be staying here again anytime we are in town!

Key points:
Most importantly, I never heard any noises from another room. Being kept up at night can easily ruin a hotel stay, and this hotel must have really good walls.
Second, the front desk staff were very nice, and even spent about 10 minutes giving us suggestions and printing out directions for us.
Third, there are two roads that lead to the hotel. If you are on Central Ave coming from Hot Springs and have to turn left across the road then use the turn lane just before the hotel. Then just take a couple of rights and you’ll be at the hotel. If you miss that turn, I would recommend just continuing on until you can turn around and come back from the other direction because you could easily be rear-​ended waiting to turn into the road just at/​after the hotel.
Less important:
The breakfast is no better or worse than any other complimentary breakfast. It’s quick and free, but if you want something good go to a restaurant instead. The one saving grace is real oatmeal with the option to add nuts.
It was quite nice having real dishes and forks, a full-​size fridge, a range, and a toaster oven in the suite.
It’s sort of on the edge of town, so it will take 10 – 15 minutes to get to most places, but there are a few good food places pretty close (English Muffin, Luna Bella, Scoops ice cream).
The swimming pool was small.
You can see some pretty places in walking distance, but they all have signs that say «keep out».

Decent hotel at a decent price if that is all you are looking for.
It is a bit far from the main touristy spots in Hot Springs. The turn into the property is extremely dangerous and unmarked, so if you arrive at night, be careful. The layout in the suites is really poorly designed. We had a one room suite with a sleeper couch in the sitting area for our friend… But the bathroom is only accessible through the bedroom, so she had to come through our room every time she needed it. This might be fine for families, but as she is a fairly new acquaintance, was a bit awkward for all of us. She actually went down to the lobby in the middle of the first night because she was worried about waking us. The breakfast was ok the first morning (very standard cheap hotel breakfast, powdered eggs, hard biscuits and gravy, etc) but the second morning was missing half the items (no bagels or bread!) and the yogurt and milk were both expired, the cottage cheese tasted off, and the only fruit available (grapes) were mushy and old. There is so little seating in the breakfast room that we waited for fifteen minutes for an open table (never got one) and wound up sitting with another guest at her table.
They do have a little social hour with complimentary beer and wine during the weekdays only, which was a nice touch. The staff was friendly and offered recommendations for area restaurants. We probably won’t be returning to Hot Springs at all, but if we did, I would find a different hotel. Not horrible, but I don’t recommend it.

Overall the hotel was nice. The front desk clerk was nice to give us a room with a view but when we walked not the room, it smelled like someone had just finished smoking in there. We called down to the front desk to make sure we didn’t get charged $ 200 for so, ing as we are non-​smokers. We were told that the room was just painted last week. My husband and I both don’t agree with that but decided to stay in the room because the smell dissipated once in the room. However, every time we walked in it smelled horrible. We tried the breakfast the first morning and didn’t return the following mornings. Instead we chose the English Muffin restaurant, which was 100% better. The eggs tasted like powdered eggs and the toast was very stale. The only thing I liked was my bran cereal. Overall the hotel was ok.

My husband and I have stayed at our fair share of hotels due to various trips and weddings we have attended over the years. We were invited to a wedding here and based on the advice of other family members as to where to stay we decided this was the newest so we went with it.
I will be the first to say that I like to stay in a hotel that is much like our home, clean, inviting and quite at night (there is nothing worse than not being able to sleep). I will say that our room was clean and decent considering the price. It is a fairly cheap place to stay, we paid $ 139 a night so I didn’t expect much. However the front desk staff is lacking considerably in the customer service aspect. I had called a few days before arriving and asked that a day be added to our stay since we decided to come in a day early. I was told this was not an issue however when we arrived the girl at the front desk got an attitude with me and stated that she talked to me but it must have been a computer glitch as to why a day was NOT added and she made it seem like it was MY fault. She also took a lengthy amount of time to get us set up in a room.
They do offer a «free» breakfast but I have seen better food served at Waffle House (which isn’t saying much).
Overall, this is a mediocre hotel, mediocre price, if you are needing a place to sleep it is just fine. Just don’t expect much, this is Arkansas after all!

This is the best hotel I ever stay, they have mini kitchen full with plates, wine glasses, utensils, pots, pans, dishwasher half size refrigerator WOW and last thing very nice bathroom, this highly recommended for someone want to spend time at Hot Springs.

Now that I am at a proper keybard and can type out a proper review —
1. The hotel is located on a very dangerous horseshoe curve on Central Avenue with no left turn lane coming back from Hot Springs. So you are trying to make a left turn blind to oncoming traffic and traffic behind you is blind to you being stopped in the inside lane. Nearly got hammered twice.
2. The property is on a very small piece of real estate so everything is cramped, The parking lot is very tight. And if you are trailing a water craft to enjoy the ample water activites in the area, you’re in bad shape. Plus, the location is on a hill and the parking lot is not level. Better bring some chocks if you’re trailering.
3. The desk help was very slow, either because of their lack of interest in their job or more likely, a stupidly slow computer system. I waited a good ten minutes on one person in front of me who asked if they could upgrade his room. Yep, took that long for them to check through their system to see if anything was available. More on that below. Also saw the desk clerk disconnect two calls from guests while waiting there.
4. Then the rooms (or at least the studio rooms) are very small and poorly laid out. There is absolutely no room in the toilet/​shower room! Very cramped. We pretty much had to stand in the shower to be able to close the door.
5. Bed was very uncomfortable, one of the worst I’ve ever slept in. And pitiful throw-​type pillows. Glad I brought a very large bottle of Advil.
6. They provide a DVD player but no DVD library so what’s the use? When the wife called down to the front desk to ask, she let the phone ring 20 times or more with no answer, calling twice with the same results. When we went down to ask about DVDs, they said, «well, some have them but we don’t, even though our in-​room book says we do». When asked about not answering our phone calls, all the clerk could say about the no answers was «I’m sorry.» On another occasion, we actually witnessed the clerk disconnect on a guest calling the front desk.
7. And don’t be fooled by the breakfast buffet. Typical cheap hotel free breakfast fare– prefab sausage, powdered or cartoned scrambled eggs. I have seen much better fare at other brands (Marriott) Yuck.
8. The light in the toilet/​shower stall burnt out our second day there, and the staff said there was nothing they could do until the weekend was over. Remember, this area is totally separate from the dressing area, and without this light, it was totally dark in there. Try «doing your business» by the light of your cell phone screen and see how happy you are with your hotel!!! And when we went to the front desk to ask about this (after several phone calls), we watched a walk-​in trying to get a room there. They got a room but again, the process took a good ten minutes. And again, we witnessed the desk clerk disconnect a call from a guest after about 20 rings.
Won’t ever stay here again, as it ruined an otherwise nice weekend water getaway and Holiday Inn will definitely hear from me about this place.

Great hotel in a beautiful location. We just stayed one night but I know if we go back we will definitely stay longer! We had the most beautiful view of the lake from our room and watched the sunset over the lake the first night we were there.
The staff was very friendly and the room was very clean, modern and beautifully decorated. I stayed in a one room suite with two full sized beds. My husband and I were stayed with two other people so we were very grateful for the separate living room. A TV in each room and a door to close if someone wants to go to sleep — priceless. We also had a little kitchen with a fridge. Very useful if you’re staying for a few days.
The pool here was nice — indoors but not heated like I believe it said online. It was a bit too cold for us, despite the heat outside. The hot tub was broken but I won’t reduce the rating for that.
The best part of this hotel is the free breakfast and nightly happy hour. I knew about the breakfast but not happy hour — what a treat! We checked in just in time to grab a few free beers and chili cheese dogs while sitting outside watching the sun go down. Breakfast was completely decked out — make your own waffles, cereal, muffins, eggs, biscuits, gravy, fruit, yogurt, bread, bacon, etc. Coffee was way too strong but they made up for it by filling our bellies before we got back on the road.
Also, they do allow dogs with a pet fee. I believe it was $ 75.

We arrived early after driving all night and they allowed us to check in early. The hotel and staff were great. Breakfast was good. Great place to stay. We have two kids and they enjoyed their stay too. Would highly recommend.

This is one of the best hotels I have stayed with. Their breakfast is great even for me since I have Celiacs. Fresh apples and strawberries and yogurt. ²⁴⁄₇ fitness center free laundry I just wish the pool opened sooner than 8am.