Cracker Barrel Old Country Store

My wife’s food arrived cold… She had to send it back…
They cleared away my plate before I was finished. I didn’t even get to finish my meal… But they left plates on other tables… I told the manager and he didn’t seem to care and did nothing to correct this… He said «I’m sorry…» and handed us our bill to sign at the cash register…
I am 86ing this Cracker Barrell forever and giving it 1 star…

I love Cracker Barrel, but this is one of the worst locations I’ve ever been to. We waited half an hour to be seated on a Thursday (not very crowded and half the tables not in use) and then waited 30 minutes for a waitress to take our drink order. No one ever came so we left. Will never eat here again.

If I could rate them lower I would. In addition to the check in comments that I wrote about my meal, i wrote extensively on the Cracker Barrel survey especially since we never saw a manager. I still like Cracker Barrel and like I said before we usually have great service but this time was so bad that we had considered walking out. We were both so hungry and had already waited so long it just wasn’t worth it to leave without something in our stomachs. Hopefully this matter will be taken care of and our next visit will be better.

Horrible service. Seated and sat for 30 minutes. Nobody even came for us to order drinks. We got up and left, needless to say.

Only marines get military discount… WTF is up with that? AD Army vet gets no love in Mississippi I guess. ;) It’s alright, I’m sure the owner is an ex marine or their kids are. Just be consistent. We’re all in the same fight.

I live in California and was so excited to go to Cracker Barrel! As I love there food! I was so disappointed. Our food came out over a period of 30 minutes. Mom was done eating before others got their food! Didn’t get drinks and the food was not up to expectation. I could go on and on! Not sure what the issue was but Cracker Barrel is my favorite and prior to this we had always has excellent service. Sad day

The worst Cracker Barrell ever, nasty dining area and service was worst. Corp should review this store

I love this place. I am visiting from la and wanted something good for breakfast so we found this place. The food was great the hash brown casserole was mind blowing and the biscuit was good too. The best part of the meal was the service from our waitress Sally. She was awesome, and our coffee was always filled. A nice little touch was the cute store attached to the restaurant. It had a bunch of unique gifts and I couldn’t walk out of there with out buying something.

Ive been a couple times, food has always been very good!

Horrible all the way around. We were there around noon and had a 15 min wait for a seat which was not bad but then the waitress took our drink order and didn’t come back for 10 – 15 more min. Then she dropped off our drinks and we didn’t see her for a while. We ordered pancakes and eggs. Everyone at the tables in the other sections were enjoying biscuits and jelly while they waited. No one in our section had anything. We had a 1:30 appt. and it was almost 1 before she brought our food. The pancakes were cold and hard. The eggs were congealed from sitting to long. She never brought the jelly we asked for for the biscuits nor any refills. We had to ask another waitress to find our waitress so we could get the bill. The worst experience ever at a Cracker Barrel!

Consistent quality is what you get here. If this was not a chain restaurant I might give it a higher rating, but it is. The pancakes here are the same pancakes as the cracker barrel in Georgia, Florida, or any other location. That is not a bad thing because they are very good, but I cannot warrant 5 stars on normal. Today’s food choices:
Buttermilk pancakes: fluffy, crisp edge, delicious with the real maple syrup
Scrambled eggs: slightly over cooked, but I swear they give you more than two
Bacon: perfectly crisp strips of quality pig.
Biscuits: Not like Aunt Linda makes, but an acceptable attempt. Maybe a little too dense, but tastes good with a bit of gravy and jam.
Grits: I actually love the grits at cracker barrel… they leave the seasoning to me at the table. Never over cooked and always consistent texture.
Coffee: not as famously good as they say it is, but much better than the gas station. It’s bold, but not bitter however it is not as smooth as I would like.
Overall as expected Cracker Barrel has delivered a consistent quality meal worthy of my breakfast dollars. I always love the price, and the country store charm. The service was not bad for being as busy as it was. We were seated, fed, and out the door within an hour. Our server was attentive, and kept my coffee filled. He received an above average mark for speed and politness, but I have to admit service is usually a lot slower than this when busy. You should be prepared to stroll around the store for a while during busy hours.

Called placed a carry out order… Asked for hash brown casserole got corn instead… I was sure to check for the apple butter I requested which wasn’t in the bag… The hostess got it and told me to tell them when I order, as if I didn’t, I drove 6 mi to get this woman… Needless to say I sad. So I called to let them know my order was wrong, they took my name for a free meal on my next visit.

Just expect to be at this location about 2 – 2.5 hrs ANY time of day. You can also expect to ask your waitress multiple xs for everything. Not complaining, just stating the facts.
I’ll have to be honest. I love the food at Cracker Barrel, but along with great food, a restaurant must also deliver good service to me to get a decent rating.
Pros:
Pecan crusted catfish: This is so delicious at this location, it is unbelievable! Moist, cooked to perfection and whatever glaze they have encrusted on top is just completely complimentary to this piece of fish.
Pecan Pancakes: Ok, I have a thing for pecans, obviously! This is my FAVORITE breakfast item on the menu. The pancakes are fluffy – full of carbs with little protein – and the pecans just add that extra umph.
French Toast: This item is very good too, so long as you ask for the toppings on the side. I’m warning you now, if you don’t ask for them on the side, expect to get alot of topping and very little toast!
So-So’s
Meatloaf: This item can be hit or miss. I’ve had it when it is really, really moist and delicious. Other times, I’ve have it dry and bland.
Chef Salad: Here again, this is hit or miss. Why? It’s salad. It should come the same EVERY TIME, but it just doesn’t happen. Sometimes it’s served with cucumber, sometimes not. Sometimes with croutons, sometimes you have to ask, sometimes I can’t find any lettuce for all of the croutons! Speaking of croutons. these are hit and miss too. Sometimes, they are so delicious – buttery and soft made out of sourdough bread. Other times, they are really, really salty and hard.
Grilled chicken tenders: I LOVE these when they are cooked to perfection – not overcooked. But, it’s hit or miss – sometimes, they are just perfect. Other times, they are small, hard, and burned! I have sent them back a time or 2.
Cons
The Service: As I’ve already stated, I have NEVER had consistent service at this location. No matter what time of day you visit, it’s just not great service. Their employees seem really exhausted to me.

Food was kept under a heat lamp because had to wait for the chicken to get done. Some of the food was dried out and some of the vegetables were cold. Waitress was great.

Cracker Barrel always is a great place to take a walk down childhood memory lane in their gift shop. Our waitress and the service was great but the food wasn’t so good food came to the table a little cool not hot.

Living in California we ain’t got no Cracker Barrel. :-(
First of all I’m a huge Cracker Barrel fan.
This food is the real deal. Don’t come here if you’re on a diet. This is comfort food cooked in a whole lot of «goodness».
This is where us big boys eat. More gravy please.

It is consistently a excessively long wait every time I come in. It doesn’t seem to matter if you have a «to go» or dine in, the wait is going to be at least a hour! What is the problem?