Jiffy Lube

Wanted to get a safety check, but after the very rude greeting I received, I decided to take my business elsewhere. I understand that I should make an appointment, but after being told the wait is 2 hours in an unapologetic rude way from one of the employee, I quickly left with no regrets. When the male employee first saw me, all he said was «do you have any questions?» He didn’t even bother to say «good morning.»
You may be having a bad day, but represent your company with a better attitude towards your paying customers. Never again will I return. I get better service elsewhere!!! Very disappointed!!!
Updated review:
Recently returned to jiffy lube after my husband convinced me to give them another chance. Quinn was very helpful in promptly checking my battery while my kids waited.
He was great at giving advice on my next steps to check my car. Thank you Quinn for being so prompt in helping me. You were very courteous and professional. :)

My car needed to get a long overdue oil change and I pulled up an hour before closing (close at 6pm). Found this Jiffy Lube on Unilocal as it was the closest location to where I was picking my son up from while combating with after-​work traffic. Fast and friendly service even with two cars ahead of my car while my son and I relaxed inside their waiting room. Their full signature oil change service includes interior floor vacuuming, window cleaning, as well as them checking (and top off if needed) all fluid levels and tire pressure. Great first time experience and got to apply a $ 10 coupon off the oil change service!

I was putting off getting a new air filter but when the check engine light went on, I knew I had to get it done. The dealership charges $ 60. JL charges $ 23 (I think). Anyway, way cheaper and faster. I also got the wiper blades replaced. So $ 40-​something total. In and out in less than 10 minutes.
As a side-​note, the only thing I was ticked about was the fool that pulled up alongside my car and jumped out to take pictures of my car. There is some unwritten rule about asking for permission to take pictures of someone else’s property if the owner is right there!

Place is convenient just pull up for service. You can wait inside until your services are done or go to 7 11 and get something to snack on.

These guys are amazing! I took my car in 10 minutes before closing and they were able to accommodate my SUV for a full synthetic signature service and I was out of there in 15 minutes! Chris and Gene did a terrific job and even replaced my burnt out brake light I’ve been driving around with. I went back the next day for a safety check and Ali’i was so friendly and awesome! She went above and beyond to remove two of my warning lights, the maintenance light which didn’t reset from the day before and the tire pressure warning light which was from my spare being flat, she even topped off the PSI! Conveniently located down the road from Costco Iwilei, I was able to go after work, with no appointment necessary and during my lunch break for my safety check (With appointment — 25 minutes). ~ $ 25
There is a $ 10 coupon for full synthetic service on their website and for other services if you decide to do so. Check first before you go in to have your coupon ready!
Also, they are running a Pennzoil promotional rebate for oil purchased. Not only did I save $ 10 off of my service but will also complete the rebate for another $ 10 to save $ 20 total! Who doesn’t LOVE to save a few bucks! Cheehuu x 20!
Compared to SEARS automotive… these guys ROCK! No long lines, no long wait time, discounts, FREE coffee & tea and MOST OF ALL, friendly courteous service! I will definitely be back for my next service!
Mahalo nui Loa Jiffy Lube Team!

My oil lights came on two nights ago. I called my friend marco who worked at the dealership and told me I had to make an appointment which my only day off is Monday’s. I didn’t wanna take any chance of running my car till next week. I called jiffy lube this morning and I believe Alii who’s answered my call said it was first come first served. She sounded very friendly and that just made the drive there even better. I got there and a 10 min. wait. They took down my info etc… Hung out in the waiting room which they offered hot tea or coffee. I went out for a smoke came back and my car was ready! It was less than half an hour! Reyn who inspected my car was also easy to work with and had a «great attitude» which made my whole experience better. And also got the type oil he recommended so I was all set. Overall awesome experience. Will be back for my next service. Remember the difference between a good and bad day is your ATTITUDE! Awesome crew thanks jiffy lube

Very informative. Helped answer all questions about our vehicle. Thank you for all your help Team #2893

These guys are real messed up, I took my car in for a basic oil change and came out with my car bogging out and check engine light on… The car never gave me problems and my check engine light never was on! So I brought it back to them and they said I need a basic tune up and it was goin to cost 300 dollars, so I tried it and still bogging out and they don’t have a clue what went wrong… I advised everyone to stay away from them!!!

Hell yeah!!! Read the reviews before I came down and they ain’t lyin’.
Went in super last minute, in and out in 45 min. No appointment needed, first come first serve.
Answered all my questions. They were cool with me bringing my own oil and filter. Even gave me tips on a better place to get better oil! They topped off all my fluids, replaced my oil drain plug and gasket (free of charge), cleaned my windows, vacuumed the floors. AND I got a military discount. What whaaaaat. Left feeling like a queen!
The waiting area is cool and clean, TV playing «the game» idk I don’t watch football but they have it if you do. There’s a bathroom but no WiFi.
Couldn’t be happier. Handle your business and get it done here.

Since I can’t change my oil at my own place due to know flat surface and no garage (it’s a driveway with rocks) I have to go to places like these to get service. Just finished my oil change and it was fast. No wait to be service and I only waited i sat no more than 30 mins. They were efficient, check all fluids, I also like that you can see what they’re doing. Very particular with my car and they did good. I would recommend this place for an oil change. Also cheaper than their counter part at midas up the street.

2 open bays four employees standing around and I am informed that jiffy lube no longer does walk in safety inspections. The next appointment is available Friday… Jiffy lube will no longer be getting my business ever again. Is it just me or isn’t their whole concept walk in service

These guys are amazing at what they do. Alli was extremely helpful in getting my safety inspection conducted and also assisting me in getting my license plates/​registration.
Two days prior I showed up during lunch time and they immediately began working on my car (oil change). I was in and out in 25 minutes during one of their busiest times of the day.
Everyone there is helpful and has a great attitude. I will continually come back here for work on both cars.

Arrived on a Saturday for a safety check, and noticed there were 6 employees with NO customers (always a bad sign). When I asked to do a safety check, lady politely informed me they do safety checks by appointment only, and they didn’t have an opening until Tuesday. TUESDAY??? later for those losers. I know safety checks don’t generate much money, but I was gonna get my oil changed and tires changed too. Drove straight to lex Brodie’s, and got exactly what I needed, quickly, despite them being busy!

2 stars!!! Why?
First off, we have been waiting to pay for the oil change for about 10 minutes. There are 2 workers working on one car. One is walking around with a rag in hand and talking stories. They know that we are waiting in here as I’m writing this review. And no, they are not busy. There are only 2 cars out there and I’ve counted six employees.

Yesterday’s afternoon traffic was absolutely horrible and I tried to drive all around the island to avoid sitting in a parking lot for hours. Unfortunately, my plan was postponed because my car started to overheat and I thought it was a broken radiator.
Thankfully, I safely made my way to this Jiffy Lube and waited to be seen by one of the mechanics. After a temporary wait (this is a very busy location), one of the mechanics, I believe his name was Blane, popped the hood of my car and looked into my car dilemma.
We discovered the radiator cap was old, which caused the air to escape to the front of the hood making it look like my car was overheating. Blane was kind enough to refill my radiator fluid for free, I just needed to buy a new radiator cap which was readily available at this location.
After running my car for a few minutes to make sure the radiator fluid was running smoothly, the theramstat on my dashboard was level (no longer past the H). Blane informed me that my radiator would be fine and informed me that my theramstat was leaking and I needed to get that fixed. It’s too bad they weren’t able to fix this particular problem for me.
This isn’t my usual auto repair shop but I appreciated how patient and helpful the mechanics were to a very stressed «damsel in distressed.»

I love getting my car’s oil changed here because they are fast and efficient. You can make an appointment or just drive in and they will be glad to take your car for maintenance. Just give them the keys, stroll around the neighborhood, or grab a bite in the surrounding area. You can grab a bite at Paul’s poppers, Green Papaya, or Jollibee while waiting, and if you want you can get a haircut at the salon. By the time you’re finished eating or getting a haircut, your car will be waiting on the side. Its really fast here and they have great service. They explain to you about what they’re gonna do to your car before they start and will also explain what was wrong in the car (that’s if any).
Jiffy lube checks everything for you including the tires, aircon unit, engine, batteries, etc. When you get your oil changed, they vaccum your car, pump airs in the tire, and wipes the windows so thats a plus for me.
Another tip: come here on an empty stomach so that way you wont get bored waiting for your car to finish

Wait… its the end of the month and I need to do my safety inspection?! WTF?! Seriously? Why on earth do we need to do this?! I see tons of cars out there that look like they are moving violations yet I have to spend my Saturday finding a spot that is open to pay $ 20 and get a stupid sticker on my bumper?!
Oh well, I digress.
I actually tried to visit another shop that I went to at the last minute for my safety inspection (sense a theme here?) only to find out that I couldn’t get it done there after an unpleasant service experience. So lo and behold I hop online and call the next spot, Jiffy Lube on N. King Street. You know the spot… its the little garage located off N. King and Dillingham that you pass on your way to Costco or Best Buy… Or La Tour?
I digress again…
Well, I called and they said they could take me if I came down quickly and so I hurry on down and find out there is about a 30 minute wait… no problem, if it saves me another trip, that’s worth it. So they do it and everything is fine (which I sort of expected but that’s another story) and they remove the old sticker and put the new one on.
That right there is ok… why the fourth star? Well, the service. From the time I called to the arrival, from the wait to the time I paid and given my keys again I felt that I could trust them and the staff were pleasant and helpful. They kept me updated (not often mind you but the fact that they made an effort was worth it) and were professional.
Needless to say, I’m going to try them again next year… so stay tuned and see if the four star review remains!

Me and my boyfriend went to this Jiffy Lube instead because it was the only oil change service open on a Sunday and we needed the oil to be changed ASAP.
I thought it was going to be the same as the one on Punchbowl but I was wrong.
The guy who greeted us was very kind, friendly, and informative about our car. We only told him that we need oil change and he said okay. He checked other services in our car and said everything is good and updated. I wondered if he said it’s good, why the other Jiffy Lube said we needed things to repair?
It only took them 20 minutes to change the oil and voila.
Now I know which Jiffy Lube to go to.

I had to take my company vehicle in today for my 15,000 mile service.
Had my oil changed, and my windshield wipers replaced. They cleaned all the windows to my car, & vacuumed my car’s interior.
All this was done within less than 30 minutes! How’s that for excellent service!!!
I like this store, as I always receive excellent service when I come here!
In the past, I’ve taken my company vehicle to the Jiffy Lube at the Moiliili location, but I noticed they either did a lousy job vacuuming my vehicle, or they did not do it at all.
I can totally see the difference from the work that the staff at the Liliha location did, vs. the work which was done at the Moiliili location.
The Liliha location, by far does SUPERIOR work!
Fast & friendly service… I was in & out in no time flat! Get your oil changes here my friend!

This place should be SUPER Jiffy Lube, seriously, I was there less than 15 min, which, AWESOME. I don’t want to spend a long time hanging around a oil change place.
I pull in, on impulse, even though I was already looking to get an oil change that day. Honestly, I went with Jiffy Lube because I know they are a chain and I was sorta nervous about going somewhere local and getting ripped off. I drive a luxury SUV, and I didn’t want someone to think I’m an idiot and over charge me because of it. I knew Jiffy Lube has a standard price for oil changes and I’d used them before. They put in my last name, pull up my vehicle in their system and that was all, I was good to go.
About 10 min later the guy is handing me my keys and telling me I’m ready. They washed my windows, changed my oil, did a once over vacuum and didn’t try to sell me a new air filter nor transmission flush, which I effing loath when someone does. So, thanks Jiffy Lube, you were honest, jiffy and I’ll be back.