Honolulu Fire Department Federal Credit Union

I have been a member for a few years now and have slowly started to use HFDFCU as my main credit union moving away from Hawaiian Tel and Central Pacific.
The wait is never long, people are always super friendly and they don’t put my checks on hold forever. I’ve never had issues with their online banking and mainly rely on their app. I love the fact that when I call, I can always speak to someone and not be placed on hold forever.

My husband is a firefighter and has been a member of this credit union for quite a while now. Although there is only one branch on island, it sure packs a punch!
We’ve been fortunate for the wonderful one on one service we get at this bank — from financial advice to loans — this bank has it all. It’s small but the service we get from here is absolutely awesome! I can’t stop raving about it since it really does give us peace of mind knowing we are partnering with such a great bank. We’ve always gotten quick responses to our inquiries and if they cannot answer your questions immediately, we don’t wait long for a call back.
The only drawback (and I don’t see it that way) that HFDFCU has is location. It’s located in a multi-​zoned (residential /​business) area and if you are not familiar with the exact location, you can miss it thinking that, «it can’t be here… this is a residential area.» Nonetheless, we will be banking here for a long time.