PetSmart

They have some of the supplies we need for our cats, but not everything. Their selection of food is they typical chain selection, with Iams and other terrible companies that test on animals on their shelves.
They also sell animals, which I don’t really like. If they could switch to adoption it would be much better for the animals.
They have grooming and vet services, which I cannot comment on.
The staff was friendly enough, but this place to too corporate for me.

I took my dog here for grooming and they did a great job. Her shedding is out of control and I had them do the furmenator treatment and it’s been so much better. They got her nails trimmed down properly and she was really brushed out. (I’ve had problems with other groomers in the area not brushing her out). Very happy so far.

Take one of our pups here to get groomed here on the regular. Jesse the groomer is the ony person other then the Vet that is able to trim our dogs toe nails.
Petsmart’s prices are not ideal, but they do a good job and are quick, friendly and professional.
Make sure to bring cash if you’d like to tip your groomer.

This is a location near my work. I have been here 5 – 6 times now. I am very impressed with the stores cleanliness and they usually always have in stock what I need. The workers are friendly and always greet me right away.
The fish selection here is comparable to other Pet stores. I do appreciate the fact that they keep their tanks clean. The aisles are easy to navigate and labeled appropriately.
The pricing is good for most of the items. I shop here mainly for my dogs and sometimes fish food. They have a good selection of dog/​cat and fish supplies.
I will continue to shop here.

Nice people, great selection, high prices. Never spend less than 30 minutes inside because of all the dog toys to choose from, and I always visit the parakeets and finches. The staff never complains that my daughter and I borderline loiter. :)

Went in here today to get some supplies for the christmas puppy i just got, Otis. Everyone of the staff was very friendly, but one woman stood out the most. Liz! (: she turned out to actually be the dog trainer there in this petsmart, so she helped get the perfect treats for click training Otis, she was so very helpful and informative, she told me about the treat she uses, how many i should use for the size of my Otis, and that some dogs become too full furing the training process that they start to be less responsive, didnt know that! i am so glad she was in that store today! she also was very nice to Otis and noticed he was a heeler mix (: she really knows her stuff and thats exactly what they should be there to do! (: THANK YOU SO MUCH LIZ!

I will NEVER shop here again!
I attempted to purchase two items online for store pick-​up. I received an email saying both my items were ready for me but when I got there the staff had no clue what to do. They told me the manager would need to help me and he was at lunch. Finally, one semi-​helpful staff member figured out what to do but they only had one of my items. The general attitude of the staff was as if I was being a total nuisance to them. I walked away from them saying to myself out loud «This store» and one of them said «Fxxx him».
I called the manager, Carlos, to let him know what had happened and he could care less. This is not the first time I’ve experienced bad customer service at this store but it will be the last!

We moved to the neighborhood a few years ago and previously I have been happy with this PetSmart. Unfortunately, the service at this store has deteriorated in the past year and I will now gladly drive several miles to visit another store. Their bad service began when the graduation photos of our puppies training class were never given to us. We asked the trainer/​employee about five times for the pictures and have yet to see them. When we walk in to the store, we will usually find the cashier talking with another employee and will then have to wait at the register as they slowly wrap up their discussion and attend to the interruption/​customer. The final straw was the rude service we received at grooming the last time we were there. I called to speak with the manager only to hear the store does not have a manager. The store operations manager returned my call, apologized and asked me to give the store another chance. I gave the store another chance and the cashier did not enter my PetPerks card and did not allow me to enter it into the keypad. The cashier said I would automatically get credit for my purchase. What??? Will never go back. I called corporate to complain. They took my information and said they would forward the information to management. Several days I received a call from… the store operations manager. He left a message on my phone. I did not bother returning his call.

Nature Zone Bites for Tortoises.
I used to purchase these all the time at this PetSmart. This location was convenient because it’s on my drive home. BUT… they stopped carrying them. They don’t stock a similar product, which means I won’t be shopping here anymore.
That being said, the employees are very helpful here. They match coupons from Petco, which has been very useful in the past. I actually like their store and atmosphere a lot better than my experiences with Petco in the past.

At first I really liked the grooming dept at PetSmart. However the last time I dropped my dog off it was horrible. It took 15 min to check her in. The girl could not figure the computer out to save her life. There was dog hair all over the stations but i gave them the benefit of the doubt and figured they had just finished grooming a couple dogs. They said they would have her ready in about 3 hours. Four and a half hours later I called to check on her and they said she had been ready for a while. When I showed up to pick her up, there was a disgusting amount of shaved dog hair all over the floors, tables and counters (including the hair I saw 4.5 hours earlier). My dog was still damp and her nails were not trimmed. When I questioned it, they said they didn’t have enough time to do it. Seriously!!! We walked out coved in dog hair, that wasn’t ours. I will NEVER take my dog there again!

We’ve taken our dogs here for grooming for a few years now. The staff is always fairly friendly, and it’s very nice that they can pull up our previous services/​make notes about preferences on the computer. They have cut too close/​not enough a few times, but overall we have been pretty happy with the outcome. My dogs freak out if I try to cut their nails so I have them Dremmel their nails and am typically pleased with this, as well.
Each dog gets a report card which is pretty cute. The price is on par with other groomers in the area, and I don’t plan on changing groomers anytime soon.

I thought this was a cool store since they have helpful employees. But things have changed ever since my last purchase here.
****CAUTION****
Buyer BEWARE! They sell outdated doggie food here (i.e. canned food). I usually mix my dog’s food ½ wet food from a can and ½ dry food. I picked up some cans the other day not realizing that they were EXPIRED.
I recommend for those who are buying dog food at this location, to check the expiration date. Unfortunately my dog was throwing up the food he ate later into the day and it was because the canned stuff was expired. I ended up throwing away all the cans I bought (whew it was only 3 that I bought) and went somewhere else to buy UNEXPIRED canned food.
The employees here are really nice. I give them that. But I think they should be checking the products that they have on the shelf because nobody wants their four-​legged friend to be vomiting for no reason!!!
Not sure if I“ll be buying dog food from here. If so, I’ll be surely checking those expiration dates. I thought you guys were PetSMART??? I’m not sure about this location…

This is really a mixed experience from store to store. I’m part of the Banfield wellness program and have been taking my dog here for the past couple years without issue. They do want to sell you just about every service and run EVERY test so, you have to pick and choose. As far as supplies, they carry all the mainstream stuff. Your not going anything too special here.

We took our aquarium heater in for the recall and I was going to do an exchange for a defective filter. The fellow in the fish section helped us with a spare filter and with the heater. Really great service!

Great, friendly staff. Lots of items for your pet, plus a Banfelid pet clinic in the back. Petsmart pretty much sets a standard on how a typical pet store should be and thats have a 3^rd party clinic in house.