Real Property Management Exclusive

They were okay working with during the lease period. But when it came time to move out, good luck getting your deposit back. They will take you for everything they can. They will come up with all sorts of lies to take your deposit. So regardless of how much time and money you spend cleaning. They will come back and say it’s not good enough and charge you for everything all over again.

I seen a home on Craiglist. I called the number listed for Andrew and spoke with a woman. I asked about a home. She said the home is no longer available. Well, take it down, I thought. Then I asked for a website to see other homes. She provided. I went to the website and only five homes 3 of which are apartments were listed. She was VERY rude and unprofessional. I will move on.

Mike their «broker» has no personality and is rude on the phone. He is impolite to his costumer and will drop the phone on you, avoid dealing with people like him and move on to the next business that cares about costumer service.

Unprofessional and unimpressed. Definitely shop around as there are so many property management companies in the area. I’m fortunate enough to have found a upstanding and professional company.

Rented from Andrew’s «company». Should be called «Andrew’s mom’s company». Experience not good. Poor business acumen is an understatement. Check ripoff report for complete story. Fraudulent business practices, doesn’t return calls, can’t keep staff long enough to establish continuity of relations with the customer. Steals by blending invoices, confusing, hiding, and obfuscation. If you call him out he becomes a bully and makes threats. Still owes me over $ 400 dollars. Beware!

Andrew, Mike and Yvonne at RPM have been great over the last two years managing my rental in No. Las Vegas. They are quick to respond to either mine or my tenants needs! I’m hiring them for my second property in Henderson. Can’t go wrong with the RPM team!

RPM Exclusive has been managing my home for several years now and they have been doing a great job. Andrew and his team are very professional and have been up front with me with any issues. I feel very confident and am comfortable knowing that RPM Exclusive is handling all my tenant issues. Any time I’ve had a tenant change, this company has been able to find a good tenant in a short period of time. I would definitely recommend RPM Exclusive to all my friends and family.

I am a Realtor and have experienced first hand how this team was able to help me on one of my personal properties. I was working with Old Republic Home Protection (which I highly recommend) on a reoccurring plumbing (clog in main line sewer) issue. The vendor did install a sewer clean out but was unable to finish the job. This property manager was not shy and got on the phone immediately to help me get a refund ($ 600) from the vendor. I got a sewer clean out installed + my money back! Thank you. :)

If I could leave a 0 star, I would. This company is a bunch of bullies. Andrew Garcia is the worst! He came to my home and was abusive and bullying. Steer clear of this company.

I have been a tenant with RPME for over two years now. We have had nothing but great experiences with Andrew and his team. Every service call is promptly answered, and despite the home owner we rent from being a bit on the «frugal» side when it comes to repairs, we have been 100% pleased. We will be moving out at the end of this month, so I am hopeful that after several inspections just to ensure we aren’t destroying the place, and my knowing that we care for the property quite well, that we receive 100% of our deposit back. I will be sure to provide feedback after receipt of that. I can honestly recommend Andrew and team for anyone looking for peace of mind in renting. We located and contacted him initially from out of state and the move-​in and experience since has been seamless. They (and the home owner), have been so accommodating with us over the preceding months, as our impending move kept getting delayed. Additional feedback to come in December after move-​out is completed. Thanks RPME thus far for a great home renting experience! ****Update 11÷29÷13: we have opted to extend our lease. Andrew and team once again were so kind and accommodating. Email document signing and a super pleasant leasing team, make each transaction and interaction extremely pleasant and professional. *****

Do Not use this company! Hopefully someone will learn from my mistake. The 8% monthly fee is appealing but don’t be fooled like me. I made the mistake of not taking the contracts and looking them over closely before signing them. There are a lot of companies out there that do not have all the extra fees.
I knew I had made a mistake about a month after being with them. I get my statement and it shows $ 900 bill from painting company. Oops I guess they didn’t realize I had estimates from the company. They had added 20% onto the bill. They did pay me back but that was my first clue what kind of company I was dealing with.
Over the period of time with them they would add little charges on here and there and finally when my tenant moved out that is when I really saw how they operate. Little charges $ 26.48 to make deadbolt useable. The tenant supposedly has$ 100 nonrefundable key fee to change locks when they move in, when a locksmith changes locks shouldn’t the deadbolt be useable. I also had to pay $ 31 stop payment on check that was lost in mail (I don’t think it was ever sent). Should I have to pay to get my money? They offer direct deposit $ 30 set up fee and $ 20 annual fee, Really?.
When tenants move out that’s when they really make out. The estimates for repair are Ridiculous! So beware any tenants you probably won’t get any of your deposit back. When both of my properties were vacant I decided it was a good time to break my contract with them. I settled with them and thought yes I’m done with them, then I find out they didn’t get the keys and gate remotes from my 1^st tenant. $ 160 lesson learned. I filed a complaint with BBB but they didn’t do anything. In his reply to my complaint he says the security deposit was turned over to me. Really lets do some math, this tenant had some questionable issues on her credit so she was asked to give extra month on security.
795 and 695 and 100 nonrefundable key fee and 300 nonrefundable cleaning fee =$ 1890. According to repairs and cleaning she PAID $ 1356.35. What happened to $ 434.65??? Nowhere on my statements did I receive money for not returned keys or remotes. On my meeting with them to break contract we were discussing the first tenant’s move out, I had mentioned that I presumed that the 1^st tenant probably didn’t get any of their deposit back. Andrew chuckled and said No she didn’t get anything back.
So beware! Find a different company to do business with or you will be SORRY!!! I am!!!

I own quite a few properties in Las Vegas (more than a couple), my real estate agent Yvonne introduced Andrew Garcia to me, I have great experience working with Andrew, I gave all my properties to Andrew under his care, he rent them out fast, usually in three four days. Andrew’s staff deposited the rent into my bank account electronically, I never had any problems on rent deposits. Like I told everyone who was looking for property management, the reason I kept buying properties in Las Vegas during the last two years is because I have a real estate agent Yvonne Khoo and a property management guy Andrew Garcia. Otherwise I will not be able to buy that many properties in confidence. My experience with Andrew has been very good,