Went in a few weeks ago. Had to return a couple items and was getting more items. I had a 10 $ off coupon. So initially I had spent about 30 dollars but since I was returning things and using a coupon they should have been giving me money back after using a coupon. Now their main goal of the store is to make you happy and satisfied. Only one woman in their cared to make me happy because the rest of them wanted to argue with me. Vanessa and some other woman(didn’t catch her name) decided to try to tell me I couldn’t use a coupon because I was returning things and rebuying new things… Wait what? Since when? Not only did they tell me I couldn’t use my coupon they also pretty much pushed me out of the line while I was still talking by calling the next customer. Karen then went back and helped me and did it just like I knew it was supposed to be done. The other girls were so rude and obviously very pissed off that I went and asked someone else to do what they were supposed to do to begin with. I think the manager needs to teach them how to treat customers and not just shoo them out of line! Karen is amazing and had great customer service. But I will not return to this store. I got a gift card for Xmas and instead bought everything online Bc of those 2 girls that left a sour taste in my mouth.
Roxanne S.
Classificação do local: 5 Oro Grande, CA
My favorite place to shop, doesn’t matter which one I go to staff is always so friendly. I am always getting the best deals on things.
Nadia R.
Classificação do local: 5 Hemet, CA
Great place. Very friendly staff. Vanessa went out of her way to help us pick out a gift and she even wrapped it up.:)
Rose G.
Classificação do local: 4 Empire, CA
I love their annual sale but this place can be packed during the sale since it is so tiny, figure we are in Hemet, the smallest mall that I ever been too but I am grateful that we even have a mall.
Megan J.
Classificação do local: 5 Temecula, CA
This is my new addiction at the moment. I absolutely love everything @ BBW. My faves are the Aromatherapy collection, the wallflowers and the candles. Every season, they have new candles and scents for the wallflowers. They always have great deals and coupons. Girls there are super nice and one time I brought in a coupon that wasn’t valid and they accepted in anyways! YAY for Bath and Body Works. Please don’t leave Hemet. You’re one of the only things I look forward to when I come home from work. Don’t be like Forever 21.
Larayna C.
Classificação do local: 4 San Jacinto, CA
BBW is a great store. I love their home fragrance section. The three wick candles are incredible. I’ve recently started buying their home sprays which work wonders also. My favorite part of their body collection is the aromatherapy line. I love the scrubs, the lotions, shower gels. EVERYTHING. So relaxing and such a great quality product. If you like to take relaxing baths you MUSTMUSTMUST try their aromatherapy line bubble bath. It is a thick luxurious bubble bath(especially if you have a jet tub, not necessary, but definitely helps). This is my absolute favorite product in their store. The Hemet location is clean, organized, and well stocked. The staff is friendly and helpful without being overbearing. They greet you as soon as you walk in, treat you to a new scent, and help you find whatever you’re looking for. Sign up online to receive coupons and new product updates :) This is my number one store for holiday shopping!
Ashley J.
Classificação do local: 5 Hemet, CA
I love this place :-)
Liz O.
Classificação do local: 4 Seattle, WA
BBW home fragrances(wallflowers) are incredible and really can’t be beat. Only problem is, the wallflower itself dies after about 2 or 3 uses. Butttt, the ladies here at the Hemet location are really nice to replace them for you if you bring in the used wallflower. It’s hard to find good service in a shop operated by all females… because ya know, they can be really catty, but this BBW hired an amazing staff. They send coupons via mail often enough to keep me coming.