Target

It’s another convenient location in Hayward, right across from Kennedy Park. Pretty much what you’d expect to find in most other Target locations and it has lots of different merchandise, and groceries. Parking is pretty decent and not very hard to find.

I have just come back from this target less than 30 minutes ago. Just doing some random shopping with my cousin. Walking around the electronics area and came across these figures known as Funko Pops. I am a very serious collector of this figures. As I was looking through I came across a Target exclusive of the characters Joker, from Suicide Squad and Batman a special variant edition from the cartoon. I was very excited to see these as it gets pretty difficult in my area to obtain exclusives for these figures. I wanted to purchase these right away but there was an issue as I was being rung up. The person who was helping was very patient and helpful in which I gave the one star. The missing stars is due to how the situation was treated. As the employee was ringing me up he was not able to scan it. He even showed me that screen displayed that these figures I wanted was street dated to be sold on the 6^th of this month. The problem would be that they had a bunch of them on the floor already. The person that helped me called for someone else most likely the manager at the time to get a second opinion. When this person arrived as much as he was following possible protocol he seemed pretty rude and was not helpful at all compared to the employee who was really nice. This I believe manager was telling me how there was pretty much nothing I can do even though it was a mistake of the store. I understand the rules of products being street dated and I didn’t want to get anyone in trouble. The person who initially helped me was trying to figure out an acceptable solution to this situation but the «manager» kept on going in short that I can’t do anything which would guarantee me the products that I was willing to pay for and that were in my possession already.
As much as I understand the situation of an item being street dated there should be some type of compensation for the mistake of the store. If it wasn’t for me trying to buy it there would be others would eventually have the same complaint if they are collectors and came across these target exclusives. I acceptingly gave them back to the workers to store in the back but its quite upsetting that they were not able to compensate me for their mistake. All I asked after was since I found it already and was willing to pay for it was to ask if I can put them on hold until the are allowed to sell it. The employee had a look on his face that seemed as if it was fair to make up for the mistake that they made but the manager was just being very negative and completely unhelpful as he was not even trying to make the situation any better. The person initially helping seemed he would have been able to handle the situation in a more customer friendly manner. If anything he should switch positions with the person who doesn’t know how to take of their customers needs.
Updated as of a few hours ago… 5÷5÷2016
As I mentioned above I was not able to purchase or place a hold on the items that I found on the floor. As the day went by in social media other people who collect these Funko pops have posted photos of them obtaining it from their local target. This makes me way more upset than I previously was before how unfair is that?

I’m a fan of this location— it’s large, often clean, and the pharmacy staff is very nice!
They’re always so helpful!
I can get lost in Target for hours, just browsing around… there’s a ton of stuff to look through.
I’m very happy that they carry several of my favorite brands (Amy’s and Annie’s Homegrown natural/​organic foods and other natural beauty products). I always check out what they have on sale, because sometimes it’s too good to pass up! On several occasions I’ve found my healthy food for 50% off! I found a pair of shoes originally $ 20.00 for $ 4.00! I love it.
The floor staff is present, but you have to go to them if you have a question. I don’t think I’ve ever been approached by a team member asking if I was finding everything. That’s fine though!
I love the later hours of operation, and the fact that this is close to my home!

This Target has me a little disappointed. I go to this Target every time I’m in Hayward on business and the last 2 visits forced me to write this review.
I purchased food from here previously but in my last 2 visits the food was expired. I don’t know if they do a quality check or what but it didn’t work for me. I really liked Target since it was a good alternative for Walmart but these kinds of things will make me search for alternative stores.
I know its not a food store but I expect to have food that is Non-​Expired.

This Target is closest one to me and it is usually pretty good, It’s very busy and checkout wait times usually 10 to 15 minutes. Friday nights are the worst if you are in a hurry!
I would give 4 stars — but why 1 star? Simple: It was one employee at Target: Brandy, the front-​line Manager — Watch yourself around her. I was threatened to be kicked out of Target for trying to use a valid manufacturer’s coupon, and I did leave on my own accord. They’ve temporarily lost my business until this issue is resolved… The whole customer experience could have been handled more professionally — this was something out of a nightmare.
Friday evening, April 29, 2016: I had a sheet of coupons sent to me by Zero Water (if you register they send you coupons for filters and stuff) — I waited 20 minutes in line for checkout. The checkout clerk told me that the coupon I selected had no bar code and it couldn’t be used. Huh? Since I was planning on spending $ 80 in the store with all other purchases combined I asked to talk with the manager. I was side-​lined at the register for another 15 minutes while I waited for the manager. (30+ minutes total)
Brandy, the front-​line Manager, came over and I explained my problem, she would or could not honor the Mfg’s coupon without a bar code. Can you manually adjust? NO! — not for that price and for security reasons they can’t, and they couldn’t audit online, what she was saying was so confusing to me that I showed her the sheet of coupons that the Mfg sent me: Yes most had bar codes a few did not– so I asked her «Why do people make it so complicated…» Brandy said that we[Target] don’t make the rules — I said, Yes, I understand that part but Why would a manufacturer send a sheet of coupons that some I can and can’t use? I didn’t see where it said exclusively online-​use only (maybe somewhere in fine print) but I’m at the register with 100’s of people swarming around haggling over $ 7.50 — I just want my stuff so I can go home)
This is where it got weird: I was asked NOT to raise my voice at her or she would have SECURITY REMOVE ME FROM THE STORE… WHAT?! I never once used profane of abusive language to her. I can understand throwing out bums and belligerent customers that try to disrupt the store– but our conversation was discrete and cordial, and now she threatens to expel me from the store?
Luckily the security officer was standing nearby and witnessed the exchange… So I walked over to the officer and said that the manager wanted me to leave because of a coupon issue and that I was about to spend $ 80, but not now. I advised him that I was peacefully leaving and walked out.
Target, If you read this post: WAS IT WORTH IT FOR $ 7.50? it’s the principle. — I have never been so insulted and humiliated at your store, WORST CUSTOMER EXPERIENCE EVER. And now everyone that reads this knows what happened.

30 min wait to get through checkout. Only 2 checkout lines open. Terrible. Where’s the management!!! Reminds me of the lines during Christmas shopping.

The operator at this target sucks. I called to ask if they recycle here. She didn’t understand so I further explained that I have a bunch of water bottles I want to bring in to recycle. She didn’t know and said she’d put me on hold and find out. Wellllll after 10 minutes on hold I finally hung up. Is it really that hard to figure out? C’mon target, do your job!
My other complaint is that their lines are always so long. Open more registers please. I would go somewhere else but I’m staying at the hotel next door and this is the closest place to get groceries.

Their service for pick-​up was SLOW.
Electronics also had to go through like nine people for a price adjustment just to cover his butt and not get in trouble. Weak. The two stars are because he still offered great service. It’s the store as a whole that fails to make me happy.

My favorite Target around this area. This place is usually packed. The lines move fairly quickly and love that there’s the self checkout and all open. Love the Starbucks in the store.

Target is target. You always find something good.
But honestly the customer service here is nonexistent, especially in Guest services, OF ALL DEPARTMENTS! I’ve had past experiences where I had to get clarification on prices and/​or price adjustments because of THEIR mistaken advertising, and I’ve always been well taken care of. BUT NOT HERE. Absolutely the worst! They wouldn’t even listen to where the price was advertised and where the item was– like I’m the one who moved the price and item to purposely match each other. PLEASE! I have better things to do than tediously move your stickies.
If Luis is able to work in guest services, he should be able to handle any and all questions with any customer and make the best of the experience. If he would only LISTEN and not be snooty and sarcastic.

This is probably my favorite Target to go to besides the new one that just opened up in Alameda. I’ve been to the one at Bayfair countless of times but that’s only when I need to grab something quick.
For better selections I like to go to this one; they have cute clothes, accessories, and everything is usually pretty organized. I also like to go here because the vibe doesn’t scream GHETTO like the Bayfair one.
This one also has a Starbucks INSIDE the store which I think is much better because the lines are usually pretty short. This one also has a self check out station now so it’s definitely speedier.

Bad service. Really bad!
They treat WIC customers like not a regular customer.
I called the customer service manager Jazmin for help because I was abandoned by one of the cashier (angela) but she didn’t treat me right.
So disappointed!

I wouldn’t necessarily say I have a bad review, but just a tip for those who work retail… when helping a customer make sure that big ass hickey on your neck isn’t visible.
Tacky and unprofessional.

When this place first opened I was impressed by the customer service and how quickly they checked you out. I preferred going to Target even though Walmart had better prices and selections.
As of late this Target has become the same as Walmart or worse. They have self checkout that were all closed. Very few checkers and lots of customers getting upset. As a customer you want to get your products and check out in a speedy process.
I believe you end of standing in line 10 – 20 minutes sometimes. I am not a person who likes to wait this long, especially when Target can place more checkers to help out. There have been plenty of times I left my products I was going to buy and just walked out.
I am thinking of going back to Walmart. At least there I expect bad service.

It depends on the time of day you’re here, lack of cashiers makes it a longer experience than it has to be. The store is clean and it’s conveniently located. There are restaurants, including a Starbucks, in this little strip mall.

Wow… this location was in SUCH disarray! I was so disappointed. I feel so badly for the employees who have to re-​fold basically every single clothing item at the end of the night.
Target is Target, however, so it’s easy to find what you’re looking for. Sadly, though, I probably WON’T be back to this one.

So I came here to buy the life-​proof case for my iPhone. There were two Target employees at the register, one of which was clearly new. The new guy was about to help me but West took over so that he could get commission from me buying the case… and I find it unprofessional to mention this in front of a customer.
After he was finished ringing me up, we realized the new employee picked up the case for the iPhone 5 and not the 6, which is what I actually needed. At first, I was patient as he got on the phone to see if I could just exchange the case at another Target store. This way he would be able to keep his ‘commission.’ After 15 minutes with a phone to his ear as he talked to other employees, I asked for an update. He said no other nearby target was answering.
I just think it was poor customer service. Honestly I don’t mind sitting through a process, especially if I’m buying something I want, but I was totally ignored. It’s clear this Target is more of a social hang out for teens working their first job than business. I’d rather go to the Bayfair Target.

Pros:
There’s always clothes on clearance
There is a clearance food section
You can cheat the long lines and check out in the food court
Cons:
Electronics are more expensive than Best Buy, even when on sale
Produce section is seriously lacking in quality
Can never find someone to help you

This target was filthy. There was popcorn on the carpet that needed to be vacuumed and as my mom, sister, and I walked through many items were out of stock or in the wrong place. This all could have been due to the end of the month but I can’t shop in a target that’s a mess. That’s the point of skipping over Walmart.
My green tea frap took forever, they had one barista working and like 5 people in line. Let’s do better!

Omg! This is just a beginning to my horrible night at this location. I has seen a add this weekend for a TV Westinghouse for 399.99 I ran to the store after work because of this deal. This is why they get one star… well maybe two by the end of the story
As I walk in I go straight to the back, to electronics, I am waiting for about 10 minutes but didn’t see any workers around to help me. Well I didn’t need help I knew what I wanted. I NEEDED assistance. So as I am walking to the Electronics customer service in the back I see a Target worker (Brian). I let him know what I am interested in the TV for sale. He gets his scanner and scans the tv and tells me there is no more in stock in the store… well OK… i’m thinking to myself (next he is going to tell me what Target store does have the TV in stock. But sadly he doesn’t. He just stares at me and respects himself.
«So, are you going to tell me what store does hold the tv», I ask Brian. He states, «Oh, well Bayfair has 3 and Whipple has 2».
Well that’s nice, but how do I know that when I drive to those stores there not going to tell me the same thing that you told me. So I wait for him to say anything that is helpful like «Let me see If I can call another store for you or put one on hold» HE DOESN’T SAY ANYTHING LIKE THAT!
I was so shocked at the customer service. Basically, he had an attitude like oh we don’t have it here you have to just go to another location. HOW RUDE!!!
So I finally ask him if he can call the Bayfair Target and put one on hold for me. «I guess so» is how he responded. SMH! (One more star for atleast trying to call another Target, although I know you didnt really want to)
Long story short, he didn’t even know how to call out in the store and to make matters worse he couldn’t even get through to the store. I don’t know what number he was calling. He was so useless I thanked him for the help he tried to give and walked away.
(FYI Target-​People like myself value customer service! STOP hiring individuals that dont know the definition of the words CUSTOMER SERVICE! thank you!
I get in my car and drive to the other Target location on Bayfair…