La Quinta Inn & Suites Oakland – Hayward

Okay so I am going to be honest. This hotel is not near a Marriott, Hilton, or even Embassy Suites. However, it is a better alternative than motel 6 or others in that category for a more economical price. I enjoyed the air conditioner, it rocks. The bed is decent and clean, breakfast was mediocre but was hot, fresh lemonade and coffee was great and constantly available. Housekeeping friendly and front desk attentive.
Now for the not so great part of this experience, wifi would not connect and my stay was 3 days. The front desk just said, «too many people must be on it.» They offer a business office which has only one computer and one printer. You can use this «office» but you have to pay after the first «free» 15 minutes. Which before using you have to put your credit card in first and they will charge $ 25 fee but give it will refund to account after you leave. You also will be charged immediately for the time you use it. And if you need to use it more than once you will be charged that $ 25 dollars each time. Even if on the same day, also you pay to print each page as well. So if you need Internet access bring your own. Smelled marijuana for 2 nights straight, the bathroom was one grade above disgusting. They don’t clean it they just run water and maybe a spray solution, honestly water may be giving them more of benefit than doubt. The handle on tub was broke and we had to attach it every time to turn it on and off. The shower curtain had mold across entire bottom. The toilet!!! I couldn’t even sit on. Room smelled as if the rug was damp until I turned in a/​c to drown out smell. I ordered the food service they offer and the food is not the best, if you stay here try the Italian restaurant on corner. I started to give this review at 3 stars, but because bathroom was really crapy 2 stars.
La Quinta please invest in bathroom upgrades specifically bathtubs and make for sure housekeeping will clean them correctly, with hot water, a sponge, comet, bleach, and then spray.

An hour and a half later and still waiting to check in. Get here early and they say we don’t have any rooms now. I come back in to check in and there is a line of 7 people and only one receptionist for everyone. I finally get to the front and I am told they can’t find the credit card authorization form to sit aside and wait till she helps the other 6 people that just walked in. At this point I am beyond irritated. Worst service I have had ever!!!

Rundown… smelly first floor corridors. Cracked floor tiles in bathroom. Old tub grout. Squeaky, heavy bathroom door that’s difficult to close. Bed was comfortable but pillows were not. Some updates: sink faucet, vanity light fixture. But overall needs work.

I booked rooms here though American Express.
Considering all the conventions in town at that time (late September) the rate was great.
The location is not INSIDE the city, but you can get to the city with BART and there are lots of shops and stuff near by.
I paid $ 139 for 1 night and I’d say that for the price the room and the hotel was correct.

I have to admit my first impression was not great as I walked in to check in for my 1 month stay for work BUT the staff here, especially Josh, is very nice. I would definitely recommend it

This is not a brand new hotel, so don’t expect that. However, I stayed for five nights and:
PROS: The staff is friendly and attentive.
The breakfast was served and delicious up until it closed. The room was remodeled nicely. The tues through thurs reception was nice. The elevators worked just fine.
CONS: The room smelled like the carpet had been cleaned.
The exterior doors were not locked properly after dark.
The bathtub was obviously well used and not properly cleaned.
BOTTOM LINE: Don’t expect a brand new building and you won’t be too disappointed. Better than some, not as nice as some.

I hate that this hotel gets such a bad rep. I have been staying here for the last 2 nights and have thoroughly enjoyed my stay. Room was clean, A/​C gets hella cold (blows mist from unit) free breakfast daily and social sessions (tues — thurs). Thanks La Quinta for making my experience worth while.

Missing room number, key card not working. Hallway don’t ask me, it need some vacuuming. Need i say more? READ MY REVIEW DO NOT STAY IN THIS HOTEL!!!

Let’s be clear: only reason to stay here is if you’re in town for family function, passing through on a road trip and need place to crash, etc. It’s a motel dressed up as hotel, so…
Front desk staff pleasant enough. Room sufficiently comfortable. That bathroom, tho. Hmmm… Don’t think there’s any actual scrubbing involved — just some wiping down, so you’ve been warned.
Also note to housekeeping: when the ‘Do Not Disturb’ card is in place, that means you don’t knock on the door and do your whole «HOUSEKEEPING!!» schtick. Especially, mind you, if it’s still an hour and half til checkout. And if I hadn’t come to the door, would you have just barged in? Do. Not. Disturb.

Terrible. Like living in a war zone.

Horrified… that is the first word that came to mind when I walked in. Absolutely NOTHING like the one in Fremont. Will never book this place again.

We do a great deal of traveling with our company and stay at a lot of hotels and for what they charge, I wish I could give zero stars.
First room I got had and odor, there was rocks and dirt in the output of the a/​c unit. The tile in bathroom looked like I should have been at a flop house with the cracking, peeling, and mold. I have to move rooms because I could not see the wireless router.
At the desk, they kinda gave me some crap about moving rooms. but I did get a room on the third floor and while I could see the routers, when I could log on (most of the time it failed), the service was abysmal (.025mbs) at best.
When I called down to the desk the kids attitude was poor and he said there was nothing that could be done and I would just have to deal with it.
I should have stayed at Motel 6, it would have been better and cost a third as much.

This place is in bad shape the wifi doesn’t work, the place is a mess, and it smells of smoking even though it is a no smoking place.

Stayed here because I moved out of my house and needed a place that would take my fur baby Oliver. I liked it because it was close to everything but was disappointed in the room because it was not maintained. My sheers were torn. The desk chair arm was missing a chunk out of the arm rest. The fridge needed
defrosted. The air conditioner was so loud that when it came on it sounded like a freight train and woke us up. I went to breakfast There was NO breakfast… no beacon, no eggs, barely waffle mix maybe ½ of waffle granted it was completely booked that night but no attendant? I’m glad I will not have to stay there again…

I had to put some family members here for a funeral last week. I had high hopes for this hotel but was completely let down.
The front entry and back entry areas had a foul odor… either marijuana or skunk. Seemed like housekeeping tried to mask it with air freshener but it came back repeatedly. The website and descriptions on all online sites say this hotel is «smoke free» but that must be a fairly new rule because you can clearly smell the cig smoke embedded on the walls and carpet, you know like your grand aunts house that’s almost hoarder status. That smell.
The elevators were super slow. This hotel is only 3 stories. I got stuck in one for about 10 minutes. When it opened a staff member walked by and I asked «the elevator seems broken who should I tell?». He says «what’s wrong with it?». I respond, «Its slow and I just got stuck in it for 10 minutes.». He just walks away. Tried to tell someone at the front desk but no one was to be found. I had somewhere to be so I just let it go.
In our room, the desk chair was tattered with a piece of the arm ripped off. There were some questionable drip stains (blood or chocolate??) On the carpet near the bathroom. The toilet clogged (OK that might have been one of us but we just travelled to multiple cities last month and none of the 5 hotels we stayed out clogged…). The knob to turn on the water in the bathtub fell off and the hair wasn’t removed from the top of the drain.
On a good note… the rooms were spacious and the beds were comfortable. The front desk staff seemed pleasant (when they were there). There is ample free parking, with a parking pass. Walking distance to the Target, Fresh & Easy, Starbucks, Mi Pueblo grocery, Dollar Tree and a bunch of eateries.

For the 3^rd straight year, my wife and I stayed here for our anniversary (my wife keeps throwing me off of cliffs, but I’m resilient).
We enjoyed our stay overall, but this hotel has gone downhill over the past year (I really feel like I have no choice but to dock 2 stars).
There was a convention going on (somewhere), and so this place was pretty booked.
The man that my wife talked to on the phone when she made our reservation even admitted that we were paying more because of the convention.
Still, $ 258.73 for one night is quite excessive (we were charged $ 131.50 last year). I’m partly annoyed because my wife was told that the total would be $ 234.
(On a side note, the card that my parents gave us made us laugh. My wife and I have been married for 8 years, not 6.)
:
We were in room 338 (I initially thought that there were only 2 floors).
The room could have been prepped better.
My wife even commented on a sheet not being tucked in (the bed may have been made in a hurry).
We checked in late (the check-​in time was 3, but we arrived after 6), and there’s really no excuse for our room not looking better.
We didn’t have a do not disturb sign in our room.
It wasn’t an issue, however (I was sometimes in my birthday suit, and it wasn’t even my birthday).
The women in the rooms around us were kind of loud, but there were no real issues in terms of noise.
There was a small bug in our room. It was kind of a nuisance.
The air conditioning unit worked really well.
The ice here melts rather quickly.
If you put some cubes to your mouth, it would look like you had a runny nose.
It’s not the best, but I still wanted some of the lemonade that’s placed outside of the breakfast room.
I was bummed that I missed out.
(Lime juice is now out at certain times too.)
The elevator (I’m not sure if there’s more than one) is quick and somewhat spacious.
The vending machine drinks that I saw were $ 2.50 (for 20 oz. sodas).
A bunch of motorcycles were parked in this one area.
All the bikers left at the same time yesterday.
All the noise, though, only lasted a moment.
Some oversized vehicles in the back took up all these spots.
This is a common thing here.
Out Of Eggs:
:
A group of girls were in the breakfast room.
They seemed to be athletes (I got the sense that they played volleyball, but I could be wrong).
Anyway, although the eggs are average at best (I gave them a ⁶⁄₁₀ last year), my wife and I still wanted some. We entered the breakfast room at about 9 (breakfast is served until 9:30). Still, the breakfast attendant didn’t even try to replenish the eggs even though he knew that the chafing dish was empty.
:
Before we checked out, a restoration service vehicle arrived.
Some kind of accident may have occurred.
Anyway, something should have been said about all the renovation now going on (my wife and I had to walk halfway around the hotel in order to have breakfast).
No one was at the front desk before and after we had breakfast.
The clerk was in the back when we went to check out too (she suddenly appeared after we had waited around for 2 minutes). The guy behind us was also left waiting.
The woman was friendly, but there should be a bell to ring or something (a gong would be better).
The environment here is pretty casual.
The hotel is also at a great location.
Still, all of the little and not so little issues can’t be overlooked.

I had to request three room changes before I was placed in a decent room. The first room smelled strongly of cigarette smoke, the second smelled of urine due to broken toilet, and the third just smelled and had a filthy carpet. The fourth room was decent but I didn’t notice the iron had a burnt residue on it and it stained my shirt. If you are a clean freak or germaphobe I don’t recommend this hotel. It’s quite worn down and dingy. Also, it’s a pet friendly hotel so if you’re sensitive to barking dogs then I also don’t recommend. My expectations weren’t too high for Hayward, but this hotel chain didn’t even meet my lowered expectations.

Should be ZERO stars.
CAUTION!
If you have any possessions, like your child’s blanket that they need to sleep, do not leave it in your room.
Went across the street to Fresh & Easy and upon return, the room had been cleaned with the baby blanket missing.
The housekeeping staff members you run into in the hallway, «no english.»
You call housekeeping, it rings for 5+ minutes, then the front desk might eventually answer.
Multiple calls and visits to the front desk and NOTHING.
When you call and ask to speak to the manager on duty, of course the turf the call to someone’s voicemail. Really!!! At 3:45pm, there is no manager on duty???
Going on 3+ hours now, no blanket, no call back from a manager, no call back from housekeeping, and no call back from the front desk.
Honestly, it is not like I am saying the stole my expensive camera or laptop. I am not looking for money.
I want my baby’s blanket back. He needs it to sleep.
Part of me hopes he cries like crazy tonight when he can’t sleep so the horrible staff here gets plenty of complaints to deal with. Sadly, they would probably send any such complaints to a mystery voicemail.
AWESOME that I am paying for 2 nights (not exactly cheap,) and before my child can try to sleep tonight, I have to go find and purchase another blanket to replace the one that has apparently been stolen by someone on the hotel staff.
If you are looking for a hotel with friendly, english speaking staff that is focused on their guests… this is NOT the place to stay.

This is about what one would expect from this chain. Nice rooms, etc. Not not everything is perfect so the «entitled» generation will find something to complain about. Me? The free breakfast is awesome but the eggs don’t appea real. They were crumbly and would be sent back at any restaurant. The sausage appeared to be undercooked. I like my brown — not beige.
The location is blue collar, so those who are afraid of their own shadow should seek out Nob Hill.
And yes, I’d stay there again.

Totally not happy with my stay here. The first set of keys I was given was a room so far away from the front desk! So when I first get there, it looks as if the door was kicked in before, I opened the door to find a unmade bed and a tv on! I have no idea if I was given keys to someone else’s room or a uncleaned room! I immediately go all the way back to the front desk! They switched me out to a new one, I was like fine great! So later on that night in the new room, my boyfriend and I are laying in the bed watching tv and the alarm clock goes off by itself! He gets up and unplugs it because I couldn’t figure out how to turn it off! So I get up to look at the wall port. The headboard ends up falling off the wall! There was holes in the wall. The headboard was hanging pretty much by one more screw! So here I go being moved to another room for the third time! I woke up in the morning to call front desk for late check out, because I’m a gold member, and they only give me a extra 30mins… every other la quinta I have stayed at normally gives me a 1 o’clock check out! I even had a 1:30 before. This is my last stay at this location! This location is more expensive then any other location I have stayed at in the local area. It’s very outdated, as if they
Spend more money on there lobby.

We are staying here as I add this review. We have a King Room on the first floor. Very quiet, clean room, micro, fridge, tv with HBO. The room is quite large offering a nice space for our 2 large dogs and their beds. The Inn is close to shopping, lots of eateries and is located on a large piece of property that allows pet owners to walk the pets close to the Inn. They do not require a pet deposit. (I called another hotel in Hayward and they wanted a non-​refundable pet deposit in the amount of $ 75/​day per dog! ouch!!) They offer a fantastic breakfast with a lot of choices. They even have a Lounge with Happy Hour! Everyone here is friendly and knowledgeable :)
Would definitely stay here again!