Pampered Nails

I started out this morning to go to another nail salon and thankfully I was turned away because I had no appointment.
I arrived at Pampered Nails and understand why they have this name. I feel wonderful! Affordable prices yet a spa feel. I got a manicure and pedicure. Upgrade to the deluxe pedicure for the sugar scrub and mint masque… only $ 5.00 more!
Nikki gave me the best pedicure I have ever had. So much attention to detail! I could go on and on. Ana gave me my manicure! Again perfection! My nails have never looked or felt better.
And the feel of the salon, very clean (and I am picky!) sanitary, no concerns there at all! But most importantly I felt comfortable, they were friendly, and chatted with me, not amongst themselves in a language I didn’t understand as in many nail salons.
I would absolutely recommend this salon to anyone who wants to be treated like a queen!

I came in for a gel pedicure, they informed me it was going to be a $ 20 up charge for gel, I said «ok.» I sat down the lady was ALREADY removing my previous gel pedi (3 toes in) and the woman 2 seats down piped up «I didn’t tell her about the removal charge.» I asked how much for that and the lady actually providing the service said «$ 5.» I responded saying «Normally salons don’t upcharge the removal if you’re getting another one.» She said «well, we do.» I proceeded to ask for a regular pedi since I was going to be upcharged anyway for the removal. The woman sped through the pedicure, got up to answer the phone midway through, gave the worst massage ever and though the polish looks nice; after reading the reviews I doubt it’ll last. I should’ve read the Unilocal reviews BEFORE I sat down, just like they should have been clear about the price BEFORE providing their services-​I know it’s only $ 5, I usually tip twice that– it’s the principal of the matter. I’ll go get a redo at a salon with better reviews.

My friend and I had a terrible experience. I got a pedicure and my polish chipped off within a few days! Within 24 hrs, my big toe had lost half its polish. My friend got a mani-​pedi. Her pedicure experience was the same as mine but her manicure even worse. When they trimmed her nails they were not flat, but on an angle so my friend asked they could fix them, their response «It looks fine to me» and they refused to file them flat! Her polish started chipping immediately as well. I am guessing they dilute the polish. So bad, so unprofessional.

I tried this place for the first time today despite the not so great reviews and I was very pleasantly surprised! I don’t see how anyone could give this place a bad review! The nail techs were all so nice and spoke perfect English. My pedicure was amazing and I will be coming back next time for sure! I finally found my favorite nail salon in grass valley!!!

Enjoyed my mani — pedi. I’ve been coming here for years and am posting today because I’ve always been treated with respect and always walk away with pretty feet and hands. The «gal» who came in behaving obnoxiously over her treatment the day before must have been having a horrible day to feel comfortable in her rude actions and loud behavior. My grandkids get extra special princess treatment when we all come in together. Thankfully you treat us right!

The workers are nice. Friendly service is always a plus. However less than a week after my pedicure here I sit painting my own nails. The polish started chipping off less than 24 hours after my pedi. Cheap nail polish. Bring your own if you want it to last longer than a week.

I’m sorry that you all had a bad experience but mine was wonderful. I was acknowledged and greeted the second I walked in for my pedi appointment. A few minutes later, Melissa put me in to soak. She was very sweet and polite as we conversed, getting to know one another. She is well-​versed in English, which is such a plus and she did a great job.
Since this is only my 3^rd pedicure, Melissa tried hard not to tickle my feet, as she made fast and thorough work on them. My feet looked awesome when I left!
I would definitely come back here again. Everyone is friendly and the customers were all happy when they left. The prices are also very reasonable…

I rarely give such harsh reviews, but this business needs to make some big changes. The cleanliness is terrible, floors and sinks filthy. The staff seems very unhappy, not friendly or wanting to help at all. Our group of three had manicures and pedicures. Within a couple of days all of our polish started to chip off, so disappointing. We will not return, and advise you to think twice about coming here.

We came on Mother’s Day got pedicures and manicures we sat and watched the people and pedicure spas be filled up with people and the workers not sanitized the bathtub! Hope I don’t get a fungus!!!

TERRIBLE customer service. I stopped by Pampered for the first time, and walked in to two staff members already agruing. I should have walked out right then. But asked to get my eyebrows done. I politely ask the lady to not do my eyebrows too thin, as the previous salon I went to did them too thin and I have been growing them out. She tells me she can «only do my eyebrow how the hair grows». I tell her again, just please not too thin. She tells me I don’t know what I want and I get «no service». Confused, I get up to leave and tell her she’s extremely rude and I will not be back. She then says to me, «yea, I’m a bitch, u a bitch too». Another staff member intervenes to reassure me that her co-​worker is usually sweet and she’s had a bad day that’s why she is acting this way. I, personally, work in customer service and am empathetic to others that do too. But, there is absolutely NO excuse for her disgusting behavior. Especially after I treated u with respect. HORRIBLE CUSTOMER SERVICE ALL AROUND.

I’ve made 2 appointments and when I got there they had no record of it. First time a good manicurist Linda got to take me. Today arrived for my appointment and about 4 people were ahead of me. The man said we take u in 5 minutes. He totally lied. After 20 minutes i left. The guy there does not schedule appointments, so I’ll never go there again. My time is important, and I had scheduled this appointments around other commitments. Some of the girls are great, but it doesn’t matter if they can’t run their business. They lost my business and I will tell everyone about my experience.

Talk about pampered. I had one gal doing my pedicure while another did my manicure. The ladies are so sweet.

I brought my father in for a nail trim. The. Technician was prompt and courteous, the prices fair. I would come back
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I scheduled a pedicure and was seen as soon as I walked in the door. The basic $ 25 pedicure was excellent. The salon could use a makeover as the chairs are worn. Overall I would rate the cleanliness of the salon as fair. It was the fastest pedicure I’ve ever received (about 30 minutes from start to finish) but for the price I was very satisfied.

I will never go back to this place… one of the young girls that does pedicures did my acrylic nails… she burned my nails due to the friction and did 3 months of damage. It hurt like hell.

Very nice, clean, efficient and organized. Fair pricing, throughout service. I came in on a whim while my comforter was drying, and was really happy with the service, and they’re open on Sundays! What a rarity in our little town. Good job pampered.

Let my stepmom, my daughter, and I come in shortly before they closed and get manicures. Did an amazing job, reasonable price, and Mike (manicurist) was a total perfectionist, I got gel polish and he took his time after every layer and cleaned up the edges with a brush before the UV lights. Will definitely go back again; highly recommended (especially mike!!!)

Terrible place. Spent $ 110 on three pedicures and a full set, plus tip, only to be severely disappointed. The pedis were sloppy, and sitting there for our two hours, I never once saw the bowls being cleaned. My full set was lifting the next day, and the tips are on so right, my fingers actually ache. What a nightmare this place was. NEVER AGAIN!

Nice, friendly and excellent traditional manicure and pedicure. I rarely have to wait for service and like this low key but clean salon. Everyone is super friendly – which counts lots for me. Move aside snooty salons and chick-​ellas, I go to Pampered Nail.

Nice clean salon. You sit in nice massaging chairs while your feet soak. Friendly efficient staff ready to service walk-​ins. Good job on pedicures for a fair price ($ 25).