Ruby Tuesday

I ate at this restaurant back in DEC. I don’t know whether it was the salad bar or my food, but I had the worst case of food poisoning I have ever experienced in my life. My father works for DHMH and he insists that it was probably the salad bar. I called to let the management know and they basically told me there was nothing they could do. I WONT TOUCH ANOTHER RUBY TUESDAYS NO MATTER WHERE ITS LOCATED!

For what they claim to be RT delivered fairly well tonight. For me it’s all about expectations. We got good food, a very friendly waitress, a fresh salad bar and the kids ate free (every Tuesday after 5pm). It may not be my first choice due to personal preferences but if you like salads and good good this is a good choice for you!

That night the vegetables are cooked to perfection. And this is the reason for the update. Just to let you know that sometimes you get great and good.

I’ve been to this location at least a hand full of times. Normally they quickly seat you and serve you in a timely fashion. Yesterday was not one of those days!
On Tuesdays they offer a «Kids eat free» program, so business picks up. Add to that the fact that it was the business’ 44^th birthday, so they sent ALL of their email customers a 44% off coupon good for yesterday only. To say the place was packed would be an understatement.
After waiting at least 40 minutes after being told 15, 20 max, we were finally seated– That is, after families who put their name in after us somehow hopped the line without a reservation. After waiting another 10 minutes at our table, our waitress stopped by to drop off rolls and take drink orders. We decided to place our food orders seeing how chaotic everything was.
I ordered the salad bar with a soup and my son ordered apples and a corn dog. It took 40 minutes! Overhearing some of the employees complaining to customers (who were also complaining), they were severely understaffed for these two events. To me this suggests bad management, although our waitress was pretty bad too. Even as the rush was winding down to some degree, she still neglected our table. I was going to place a carry out dessert order, but nixed that idea after seeing how slow things were.
As we left, the restaurant was more than half empty. Despite that, there was still a line of people standing around outside waiting to be seated. At least they were consistent throughout the night.

Much better experience than I had at the Randallstown one. Very good customer service this evening

This is the worst restaurant ever. It smells like unwashed ass. The service blows mainly because of the shitty managers, and child-​like servers. This location needs to be closed. This is the worst by far.

So we decided to have dinner here because I really enjoy the unlimited salad bar. When we walked in, we were seated immediately and right behind us was another party seated right after us. Strike one: the waitress went to that table before they came to us. I ignored it but kept it in the back of my head for future reference.
Strike two: there were several people who appeared to just be hanging out near the hostess table not really ordering food just chatting with the staff. To the point where they were constantly in the way of paying customers coming into the restaurant. Since when did this place become the local hang out spot.
Strike three: it took a long time for refills and condiments to be brought to our table. I mean they were not that busy.

Service has really gone downhill lately. Very long wait for food, and the orders are frequently messed up. I think we will be staying away for a while.

Great burgers. Wish they would bring back the guacamole appetizer. :(Usually, pretty fast. Music can be loud sometimes. Good food though.

We ordered bacon burger and hog heaven (i.e., baby back ribs with bacon). It took awhile to have our orders served but the waiter gave us a free appetizer while waiting. The ribs tasted good but is not as tender and juicy as I expected. The bacon burger on pretzel bun tasted good also but is quite oily. It was cooked according to our instruction. They have good service but patrons should check their receipt before paying. They had charged us for three drinks instead of two, which we noted before paying.

Can you give a NO star review? This place smells like stale beer. Truly they need to replace the flooring. We sat in the back so the smell was not that strong, you can smell it towards the garden salad bar & bathroom area. The garden bar was packed with goodies, if you think wet/​soggy lettuce, not cooked potatoes in the potato salad, and salad plates with finger prints on them are goodies. When I went to the salad bar I notice just about all wait were at/​near the registers on their cell phones, perhaps that’s why the wait took forever. The food took a while but then again it’s a Friday– busy in here, we are still wondering why?!? I ordered an ice water and when it came I noticed the lemon in it was already squeezed — yuck! Was my water recycled from another guest? My raspberry lemonade was great if the glass it came in wasn’t dirty, both glasses weren’t clean. My waitress was great, took a while to check back with us. The ketchup bottle was greasy. My sons grilled cheese and fries were very well cooked, tasty & looked great. My loaded baked potato didn’t look great and that’s because there was too much cheese which made it very oily and upset my stomach. My hubby’s plate that had onion rings and a burger which was inadequately filled. Id say 7 small/​medium onion rings (he ordered a separate serving but that was it) and an overly crispy burger on a big plate, which was Luke warm. Our table was too small in regards to the placement of the bench, both sides had to lean in to reach the table and ultimately our food. We are not coming back because of the bad food and dirty dishes. Parking and wait staff were good. If you want a great meal, you’ll need to find a better place.

Good food. Good price for drinks (Adult Beverages), and Generally Good service.

We left before it could even begin. We walked through a horrible cloud of body odor… sadly, that turned out to be the host. The restaurant is very dirty. The bathroom had flies and was filthy… we didn’t stay or order. I would suggest skipping it.

Came here to kill time while my car was being worked on at Sears. At 1 pm on a Monday this place is dead. Sat at the bar and had their cheese frys and a drink. Service was very fast and the frys were pretty good. Will definitely come again if I need to kill time for Sears auto service.

Never going here again. The service was the slowest I have ever seen. We ordered guac for an appetizer and grilled cheese for the baby. Thank goodness we got the salad bar. The appetizer showed up more than 25 minutes later.
It was completely without flavor. I eat avocados. How do you take flavor OUT of an avocado??? The grilled cheese arrived 5 – 10 minutes after that. We were sneaking him food from the salad bar until then.
Then over all this, this creepy guy (maybe a manager) kept standing over our table, looking out over the restaurant. Dude, do that somewhere else.
If you eat here, ONLY GET THE SALAD BAR.

There’s not much to say about the food — it’s typical Ruby Tuesday food. It tastes fine, American menu, and you get exactly what you expect.
My biggest problem is with this location. My husband and I come here more often than other RTs because we live so close, it’s easy for a quick weeknight dinner. The problem is the service is terrible, and seems to be getting worse.
Originally, it only happened in the bar area, everything was just slow. Eventually the bad service has since crept into the dining area as well. On our last visit our waitress would drop off our stuff and then just disappear. I spent about 10 – 15 minutes with empty drinks, unable to find anyone to help me really. (On a Wednesday when the restaurant was hardly busy). She also stood at the table next to us complaining about her job with another coworker. I understand if she’s unhappy, but I don’t want to hear about it while I’m trying to eat dinner to the point where I’m too distracted by her complaining to hear what my husband has to say. She also started trying to clean up our table, doing things like refilling our tables sugar packets while we were trying to eat. I know she wanted to leave (I heard her talk all about it through dinner) but couldn’t it have waited?
That was just the most recent incident. It’s really becoming not worth the time or money to go.

I seriously underestimated this place. It’s been a while since I’ve eaten here, but it has definitely improved in my absence. New management, new menu, new staff? Whatever it is behind the improvement – terrific! Food was fast, fresh, and tasty. Our waitress was friendly and efficient, and other tables seemed pretty happy with their service, too. I got the honey bourbon salmon, with the salad bar of course. All really good, and such a great deal! I definitely won’t stay away as long this time!

Great salad bar selections including edamame and delicious pumpernickel croutons. I also ordered the special where I was able to choose 3 sides for under $ 10. I left full, happy and I felt like I had a great healthy meal on the cheap.

Normally the service and food is pretty good for what you are paying but yesterday was sub par for sure. No garlic cheese biscuits were ever brought. In truth, they owe us an appetizer because according to their sign they are supposed to ask and never did. Server was apathetic. I got soup and a salad bar. Hubby got sliders and salad bar. Sliders got to the table very late and obviously were sitting under the heat lamp. One of our quickest meals ever.

I’ve been to this Ruby Tuesday a few times and I have to conclude that in the summer, the air conditioning is seriously lacking. The décor is generally outdated but you only come for their food right?
So onto the food! The salad bar is okay, most of the pasta salads are weird tasting to me. The cold stuff isn’t that cold and makes me wonder if I can catch a bad case of food poisoning so I just avoid it. The stuff from the kids menu is okay. Their broccoli was cooked to a mush but their loaded potatoes were good. I also enjoy their shrimp parmesan pasta which is made perfectly.
Our server was very attentive but the back kept on screwing up with my order. The bathrooms could use an air freshener, you can smell it from outside the door. lol
So if I had to choose, I would just visit another Ruby Tues.