Rose Salon & Spa

I came in without an appointment on a weekday afternoon and they saw me right away.
My pedicure was good. She was nice and didn’t make small talk (i.e. I got quiet time) and also didn’t talk smack the whole time with her neighbor. She did a super thorough job «cutting down» my cuticles and the skin around your toes. My French tips were great, but the scrubbing was super light, as in, she glazed over my feet like it was porcelain and no scrubbing tools were used on the bottom of my feet, so it still feels rough and callous same day.
Thirty five dollars for a French pedicure (standard) was ok but not great.

Love this little gem of a place, and I can almost always get a walk in appointment. They’ve been around for quite a long time, and have the same friendly and professional staff. No matter who I get a mani/​pedi from, the result is always great. They take great care with everything they do. Highly recommend.

I had a friend recommend this place, I went yesterday afternoon. They had a few people, they still receives me without an appointment. They were all very friendly & kind. They worked very quick, I was not there for too long and the price was decent. I like how they make my nails look natural, not fat from the gel. I totally recommend this place I think I finally found my spot for nails!

I love this place! I’ve been coming here for four years. The staff are so friendly and sweet and they always fit me in. I will go to any of the staff, but Lee is my favorite. My gel nails usually last three weeks, toes for two months. I highly recommend this salon.

Great service! I am new to the area and was looking for a place i could go with my wedding party when they are in town… Love the way the tables are aligned, very cozy.

Rose has become my go-​to for nails in the area. Consistently clean and not too crowded (but we usually come right when they open). I am definitely one for a quiet salon experience since it is a treat for me – I can’t afford to go all the time, but as with any salon, the women who come all the time are noisy as anything. So it goes.
Thuy is nothing short of lovely. She is friendly and careful, and we had a nice quiet chat about her family while I got the best manicure I’ve had in awhile. I think she only works on weekends, but worth the trip. I’m always surprised how many salons are surviving in a three-​block radius in Kentlands, but Rose is my pick.

A good friendly place for nails. I can not rate their pedicures as I WOULD NOT let any salon do my feet. I need new tools to do my feet and I have to see you open them then discard them afterwards. However, the customer service is great!

I prefer getting a pedicure now that my wife talked me into it, I was always cutting too deep and drawing blood.
Nice little shop but they don’t seem to use sterilized tools that other shop do. All the tools were in a little bucket, and the lady would set the tools on the dirty window sill.
Maybe not a big deal to some, but if the tools are touching many feet and are not getting cleaned in between, this is not for me

I have use this salon 5 times over the last 4 months. I can say they do a fine job on acrylics but they are lacking in service and honesty.
Today, I had an appt at 5pm, I was a few minutes early. I picked my color and waited til 5:25. Then I asked a girl who had finished her client at 5pm but was eating her dinner at her table, if she was doing my nails. She said no. After additional 5 minutes, another girl joined the 1^st one, now looking at her iPad. At 5:30, I picked up my handbag and started to walk out. She jumped up and was calling after me «I can take you now.» Really? Time is money and customer service speaks volumes. With 7 other nail salons within a mile, I’m definitely over this one!

Let me be very clear — I am the stuff that nail salon nightmares are made of! I have an ingrown nail problem. a painful one too, and if I can get a nail salon to ease the pain and get rid of the in growns without making me want to slaughter the nail technician, I am a happy bits! So anyways, this place and I started off on the wrong foot — they assigned a guy to do my nails, who was clearly a novice. He kept looking to another nail tech to ask how he should do it, till she finally called him off and assigned Kim to me. Kim was great with my in growns — very patient, and extremely tenacious! She told me it would pain — which it did, but she did the best she could do get the in pesky and sneaky things out.
She also gave an excellent massage as part of the spa pedicure, which made me feel like I am in heaven.
The guy came back though, to do my hands and I have to say it was a sub par job. I almost wanted to tell him that I wanted someone else to do my nails, but then I have never been good at complaining. In the end, my feet looked and felt happy, but my hands told the tell tale story of a pretty sloppy job, unfortunately.
I will be willing to come back to Kim and have her take care of my in grown toe nails — which is a first, I usually struggle to find nail techs I want to go back to!
The 3 stars are solely for Kim — I want to wait and revise mt review after a 2^nd visit — and see if they can do a better job of my hands this time!

I honestly don’t know how there can be any bad reviews about this place. I have had several places recently «try» to do proper eyelash extensions. I had one glue to my lids and use way too much glue, another that fell off in days. I looked up where to go and decided to try going to Rose Salon. I called in and spoke directly with the person who would be doing it, Kay, to confirm how she would do it and what would be needed to be done. She was very clear and flexible about time.
I went in and met Kay. She had me go into a specific room and began to look at the mess that the last place had created on my lashes. She explained to me that the best option would be to remove them and do them the right way. She was very sweet and asked me questions about me, my family, etc. which made it very comfortable. She was almost like a surgeon with how much time, precision and tools used to ensure that my lashes were on perfectly.
They were supposed to close at 7pm but she was very very very very very meticulous and did not rush at all even past their closing hours. The lashes look better than I have ever had before, even including when I had mine done in another state for my wedding by someone who has won awards for her makeup and such.
Also, a nice note is that the other staff was very friendly and courteous when my 3.5 y/​o daughter (who was outside playing in the park area waiting with my husband and our 10mo old) needed to use the restroom. My husband came in and they made sure that he had enough room to maneuver the stroller with the baby and our daughter through to the back to the restroom (which was also very clean).
Overall, I have to say that this truly is a wonderful place that I know I will be visiting frequently.

After reading all of the great reviews, I made an appointment for Mom and I to come in today for pedicures. I love that it is so quiet. There is no tv or top 40s music blaring from the speakers, nor do the clients or staff speak above a normal speaking volume. That alone is such a relief! The music is a soft instrumental, like you would normally hear at a nice spa. It really makes for such a relaxing environment.
Our appointment started a little late, only because the staff waited until there were to chairs next to each other so that Mom and I could chat. I, very unfortunately, don’t remember either of the ladies’ names, but they were wonderful. This was my first pedicure, but Mom says that the ladies were very thorough and detail oriented. I haven’t had my nails done professionally in a very long time, but the thing I remember most is how much it hurt! The woman who did my pedicure was so very gentle, and I was really able to relax and enjoy the experience.
It is very likely that Mom and I will make our lunch-​and-​pedicure dates a regular thing. This was such a pleasant and relaxing time, and my toes look great too!

Was there on Friday and today is 4 days later I paid $ 35 for a gel French mani to have pretty nails for at least 14 days and its peeling off, this has never happened to me before and I’m very disappointed

Great Job. Nice quiet place. Clean. Unpretentious unlike other salons in the same shopping center!

Be careful who you get at this place. Came by on a busy Sat and ended up w a new girl with attitude. I actually made an appt and they suggested she do my pedicure. She was rough and the water was cold so i asked her if she could warm it up. she basically put the scalding hot water on and burned me. She was very rude and spoke only in what I think was Vietnamese to the woman next to her. When I would ask her a question she would answer me in English so I knew she spoke it. When I went to pay another woman asked me if everything was ok and I told her I was quite surprised how awful it was. The reviews were so good and I use Unilocal all the time. She told me she was «new». And she was very sorry.

I rarely ever give 5 stars… but compared to other places, this place is pretty awesome; I came at 6 pm on a tuesday night for a pedicure and gel manicure. I made an appointment the day before. They close at 7, but the lady said to come anyways and just try to come as early as possible;
In anycase, the place was still buzzing a but when I got there which is nice to see that even that late, they still had 4 or 5 customers.
I was a bit apprehensive because I have never gone here before and I was afraid they were going to rush my mani and pedi because it was closing time. They didn’t.
I had one of the owner’s daughters do my pedicure and she was extremely nice and friendly and was easy to strike a conversation with. I don’t really talk much when I go to nail salons because most salons just kind of talk to themselves in their own language. But it was refreshing to chitchat with someone because it felt like they weren’t just trying to rush out of there.
After that, I had a different lady do my gel manicure. She was really quiet, but so nice and smiled a lot. By the time I was getting my manicure, it was at 6:45 and I was the only one in the shop, so I got nervous again that they would just rush the manicure. But whoever did my manicure, she was very diligent and didn’t rush at all. We didn’t finish until 7:15 but they still didn’t rush me out… a male and a female worker even came up to me and looked at my nails and complimented how it went well with my skin tone (hahaha, well, a little flattery never hurt anyone ;-)).
Anyways, still looking at my nails and they are all perfect so far so… yeah… this place if definitely legit. Though it’s a bit pricey, (just like any other nail salons in the kentlands), you get what you paid for.
Bottom line: yes, I will come back =)

I have had my nails done there twice. It is by far the two best manicures I have ever had. I had Kay both times. She managed to make my horrible looking nails, look great. The staff was all very nice and friendly. It is also a clean and comfortable atmosphere. I definitely recommend them! Thank you!

they’re lovely :-)
pedicure is $ 30, which is a little high but not horrid. you really do get what u pay for. fantastic super quiet relaxing environment with beautiful soft classical music playing. they have opi and essie polishes plus more, tons of choices. they dont bother u with anything, have lots of magazines. great little salon. ive also gotten acrylics there and they wer THE BEST ive ever had.; they took so incredibly long to look «old». no acrylics have lasted as long. great nail salon :) they offer lots of other services as well. as of now they dont have a website so i would recommend calling or just walking in (if u do a walk in, they get quite busy on weekends)

A little pricy, but great service & they do a great job (I’m a regular for pedicure & eyebrows).

BEST manicure and pedicure I have ever had!!! They are very attentive and go through each step very carefully. A little pricy but I would pay this anytime! I wish I wasn’t on vacation so I could make this my regular nail salon :)