Dunkin’ Donuts

The food was ok but when I saw a man cooking my egg with a 3 inch beard with no hair net, I was turned off. I thought health department required a hair net for beards. I won’t be back.

Cashier did not understand anything. Kept looking at the screen and my face. Asked his Co worker for help after 5 minutes and speaks in Hindi saying I’m mixing up coffee and vanilla chao thinking there are the same. I had ordered one coffee one vanilla chai. Understanding the language I explain to him the difference between coffe and vanilla chai. Not happy with the service here. A cashier should know the products of the store

I love me some dunkies and this place does a decent job. Stars down for dude behind the counter talking on the cell phone while I was standing at the register waiting. They could also use an EASL instructor for basic coffee words like Cream and Sugar so a translator isn’t needed for a very basic order. Been in there 3 times, and two different employees needed to ask for translation help. I get it that there’s going to be a learning curve but you should have a firm grasp of coffee/​donut/​bagel words if you are going to man the register at Dunkin Donuts.

This review is for the exemplary service on part of the manager. As a frequent DD customer, I usually come in armed with the latest deal featured on the mobile app, which I highly recommend due to the frequent perks, deals, and ease of paying with the mobile debit card.
On this particular visit, I had a deal posted on my app for any size hot coffee for $ 0.99 so my go-​to order is their newer dark roast coffee with standard cream/​sugar. The clerk was unsure about the deal and had the manager come around and he commented that the deal was only good for the Baltimore stores but went ahead and honored it anyway. As if that hadn’t already perked up my day in addition to the coffee, I was inquiring about another mobile app coupon (for a future visit) that gave a free travel mug for the purchase of any medium size drink and ordinarily one is not allowed to use multiple coupons for the same purchase, but he grabbed a travel mug off the rack and handed it to me.
To quote Barney Stinson from How I Met Your Mother, «Here’s the mini-​cherry on top of the regular cherry on top of the sundae of awesomeness that is my life», apparently they are running some promotion that if I come in with that same travel mug from now throughout the summer, I get $ 0.99 iced coffee/​tea refills anytime provided I pay with my DD card… what the what?! Mr. Manager, you’ve earned a regular customer for your unsolicited awesomeness.

Absolutely love this dunkin donuts. As soon as I walk through the door the staff already starts my coffee. Great staff. Love it.

Staff is very pleasant and products, both variety of donuts and bagels, are out of this world. Always freshly made and delicious. You’ll never be disappointed.