Average in speed, but they didn’t give me what I ordered. That happens sometimes, so you wait near where you receive it. For about 2 minutes the lady didn’t even look at me. Then I asked and she said the order taker didn’t charge me. Well, she did charge, but it looked like an undercharge. The order taker meanwhile had another order in which she mis-charged someone. She waited another 1 – 2 minutes for the manager who finally came for that. With about 4 customers behind me, I just gave up. They didn’t seem to care to fix my problem whatsoever. I don’t think I’ll come back here, and I love BK.
T H.
Classificação do local: 1 New Market, MD
Ordered the new long BBQ burger and they made it with a chicken patty instead, essentially screwing up the most important part of the sandwich. For shame. Of course, I was down the highway before realized. Clueless, untrained and uncaring staff that lowers the bar(which was pretty dam low to begin with). Save yourself the disappointment and go to the new sonic or the next closest Burger King who manages not to screw up the most basic thing about a burger.
K G.
Classificação do local: 5 Urbana, MD
Very clean place to eat. I rarely been to fast food restaurants which were this much clean well organized. The manager is always visible and he is very polite. The staff are always attentive, but not always smiling!!! The food preparation is always fast even during lunch time. They have nice decoration which reminds me old times Burger king with pink seats.
Chef A.
Classificação do local: 1 Frederick, MD
Ordered a burger and fries. They were quick and hot. Sadly, while waiting, the clerk shouted back that he was still waiting on a double stacker for the honky at the front. A moment later my stacker arrived. The manager on duty who overheard this seemed rather uninterested in the blatant insult and derogatory term made about a customer and within ear shot of all those who were in ear shot. Not going back.
Teddy R.
Classificação do local: 4 Hagerstown, MD
This Burger King is clean and the staff is friendly. The food is always fresh when I go in for lunch and occasionally dinner. For lunch they get your order up quick and seating area is well lit. They have«atrium» type seating on the side which is a nice touch. They also have a few TV’s so you can keep up with what is going on in the world.