Sonic

Ordered a couple hotdogs and two burgers for the family as well as mozzarella sticks and the pepper bites. 30 minutes later I got the food, quickly looked through the bag because I was frustrated and late after the long wait, and drove home. Took the food out of the bag out excited to inhale my mozzarella sticks only to realize they weren’t there. After 30 minutes they can’t throw my order of a few mozzarella sticks in my bag? I’ve consistently had long waits and poor service at this Sonic. Ridiculous. I have no problem with the Hagerstown Sonic but this one is just awful.

great customer service when ordering and when the food was brought to us. I ordered the chicken strips and they are awesome. everything freshly made. my boyfriend also tried the chili cheese footlong hot dog and it was so delicious! he had the nerds blueberry slushy & it is worth the cost! I’m the type of person who loves sauce. so I love a lot of ranch sauce for my fries and strips. they were so kind to give me 5 ranch cups! took me by surprise since they don’t do that. I was very please with the service and my food

First time at this Sonic and I was extremely disappointed. Soggy folded bread with no condiments, ONE onion ring and way too many tots. They didn’t even put the lid on my drink all the way and it spilled blue coconut all over my car.

I ate here sunday for the 2pm till 5pm drink and slushie and corndog special. the soda tasted good and the corndog did also. The worker who waited on me was friendly.

I love Sonic! But this location has officially ruined the love I have for them. Extremely long line and they gave me wrong orders! And it wasn’t tasty as it should be. Dang thanks a lot Frederick sonic.

Well, this review will not actually discuss any food or beverage items since we never received ours… after 30+ minutes… and 2 button pushes…
The only reason I was persistent was because of the confused 4 year old in the back seat who could not figure out why everyone around us got drinks but we didn’t.
So good job Sonic. You couldn’t fill a simple drink order and you made a 4 year old cry.

Finally we get a Sonic ! I love this once in a while. Also high five on the first week of opening having an employee «accidentally» drop marijuana in a bag of food and making the news. Classic ! Thanks for coming to town!

Been to this location a few times now. The good is okay, but the milkshakes are delicious. Sadly, the customer service sucks. I shouldn’t have to wait fifteen minutes for someone to even take my order and then another twenty just for a milkshake. The orders never come out correct and even when you ask questions to make sure they didn’t forget anything and they tell you it’s in the bag it isn’t.
Forget going on days they have a promo. It’s not worth the half price food.
Plus side… The female manager was helpful and accommodating.

After a long, cold hiatus we were finally able to get to the Sonic in Frederick, MD. I ordered a Frito-​Pie (a favorite) and a Chocolate Shake. My wife had a Cheeseburger and Slush. I had a bit of trouble ordering, but I think that was because of the breezes coming in from the North.
Our food got to us in a very short time, and was brought to us by a young man named Liam. This kid had everything! And as he handed our food to us he let us know what was in what bag. He was very prepared, napkins, straws, spoons… everything was with him and handed to us.
He was very personable, cheerful and he’s a rocket on those blades! We’ll be looking for him our next visit.

This Sonic location ruined my love for Sonic. Now I don’t ever want to drive into a Sonic location anymore.
Let me start off by saying that the other Sonic location I went to was the best. Food was great and workers were diligent, but this place was horrible.
Right when I went to order at the intercom, I checked into Unilocal and saw the bad reviews. I thought that it was strange, but right when we pushed the button and waited for a worker to answer our call, I started to think that it was going to be bad. She took forever to pick up and once she did she was soooo slow at taking our order. She would repeat everything we said like three times before she put the order down.
When we finally got our food, it was gross. The corn dog was cold in the middle and not fully heated up… The blue coconut drink that I ordered before was not the same. The food was salty. Everything was just bad. My friend even threw away most of his food because he thought it was so awful. I would have rather bought a hot dog from 7 – 11 and been so much more happier.
No more Sonic for me. Grosss.

I was absolutely thrilled when I heard they were opening up a sonic in Frederick. We used to drive to Hagerstown just to get food.
I went on opening day, great! Totally happy! Went a few times after. still pleased. Then the last 3 times I went. Make me never want to go back. Sadly this sonic has been such a disappointment.
The very last time I went. We parked, placed our order, then waited, and waited, and WAITED. Then I started noticing that people who pulled up next to us were getting their food before us. I was super confused cause all we ordered were 3 drinks…
SLUSHIES not even milkshakes. Anyway. Someone FINALLY came around to bring us our drinks and of course one of the slushies came out without nerds which is what my husband was so excited to order. We waited about 4 – 5 minutes for the girl or anyone to come by but no one was in sight so I got impatient and irritated so I got out of the car and walked over to the door where they come out of by the seating area. They weren’t very busy. There was only one table of three just sitting there. So I stood there. Must’ve been standing there for like 5 minutes but no one had come out. So I turned around and was kinda like F it and getting ready to leave. Then you know what happened ??
One of the freaking guys sitting at the table (the manager) got up and asked me if I needed something. Are you freaking kidding me?! You sat there and stared at me standing by the door and NOW you want to ask if I need something?!
So I told him that my drink came out without nerds which is what we paid for so its all I wanted. The manager told an employee that I needed a slushie with nerds cause the one I got didn’t have nerds. So she goes inside I thought to make me a new slushie with nerds. But no of course I didn’t get a new slushie. They opened up the top of my slushie that already had a straw in it and just threw nerds on top. WTF?! how unsanitary is that?!
I’m not back there, idk wtf they do back there, I Didn’t see her put the nerds in the drink. For all I know they could’ve spit in the drink. Completely disgusted by the fact that they did that, I threw it away and left.
The best part about it all … The manager stood there and didn’t do anything about it. Never even apologized.
This particular location just sucks. Seems like they were more focused on customer service when it first opened than they do now. It’s okay though. There’s a ton of other places around that I’d rather go to.

This location is terrible… well, maybe Sonic is just terrible. Idk. I’ve been here twice and experienced extremely long wait times and poor quality food. The first time the popcorn chicken was overcooked, the fries were cold and the girl never brought my sauce. The second time I ordered the same thing and it was the same issue, however I mentioned the issue to the server and he had a new order made for me. Both times had an average wait time of around 20 minutes.
I always thought Sonic was much better than this, but I think it was more of just the novelty hype.

A Sonic within a half hour (give or take… ok fine, forty minutes) of my apartment? FINALLY!
We had an easy run using the drive-​thru for a simple order of cherry limeades.
Our only issue was with the girl at the window who as she handed us the first drink, there was spillage around the side of the cup and she didn’t even offer any napkins. Um what? I mean she gave them to us once we asked but it was a bit odd that she handed it off to us like that in the first place.
I mean whatever, we’re obviously coming back.

I want to start my review by saying that I’m incredibly happy that there is a Sonic in my area. Sonic has a great menu and in general the food is very good. HOWEVER, this particular location is incredibly slow. We intentionally waited for the initial rush to subside before we visited.
Visit #1-​Ordered two shakes and two burgers from one of the drive in bays. It took 15 minutes for someone to answer us after we hit the «ready to order» button and another 20 minutes for our oder to come out. The order didn’t include out tater tots, so we have to wait another 10 min for that to come out. 45min is not fast food
Visit #2-​Visit number 1 was on a Friday night and it was mildly busy compared to the opening weeks crowds. So to give Sonic another chance, we went on a Sunday afteroon. We also went through the drive through. This time we placed our order quickly but we waited in line 20min to recieve our food.
Bottom line — they need to speed up the service.

A Sonic in Montgomery County? Not quite. But it is only 20 minutes up I-​270 from Gaithersburg in Frederick County!
Finally!
Everyone sees the commercials for Sonic and we all want one. It is very evident when this new location is packed… even at midnight! You can walk in, drive through, car-​hop or even stand in line to order outside… what do you call that? A walk through?
It has only been open a few weeks and we have already been here 3 times (I am seriously running out of excuses to come up here for the Walmart!). Would have been 4, but it was exactly midnight and they were putting up the cones and would not let us through. :(
You can get everything here. I haven’t had a burger in a while because I always opt for the foot long chili-​cheese dog with mustard and onions. YUM! This last time I went with the chicken strip dinner with texas toast. Not sure I will do that again because the size of the strips were between nuggets and strips. Strippets. Whatever. They were kinda small for my liking. But it came with texas toast, tater tots and ONE onion ring. It was a good deal because for $ 0.20 more I could get my cherry limeade.
My Sister has to have her cheddar poppers with ranch and tater tots. She honestly believes they make the best shakes here. With all the flavors to choose from, I cannot disagree with her!
Ok. I love Sonic because I grew up on this stuff. To move from the Midwest to the East coast and only find a Sonic on the drive to Ocean City if you take the back roads is just not enough! I even once made a lame excuse to drive to Baltimore and invited my Sister knowing that we were going to hit Sonic on the drive back. :)
Happy Hour is between 2pm and 4pm. Half price drinks and shakes. We were there the last week in June and saw a new sign advertising half price shakes after 11pm. Go ahead and get the large shake for just $ 2. A really good deal!

Okay, first off its SONIC aka like McDonalds, like Burger King so on so forth. So why complain about quality?
They’re fairly new still so of course they’re gonna have problems adjusting to the boat loads of people hawking in the stalls and drive thru. Give them a break.
The wait can be a little long during lunch hour but what’d you expect? There’s millions of choices of drinks so of course it’ll slow down when people order insane drinks like its a Starbucks.
My food orders have never been wrong and the drinks are always delicious. I would say I think the quality is a little but better than your average fast food joint.
Not much to complain about, I’m hoping the timing gets much better over the next few months.

Sonic’s are hit or miss, and this was a mixed bag. Yeah, they got my order wrong, but corrected it. Yeah, it took forever to get my burger and the car hop wasn’t on skates, but she was attentive and apologetic. Sure the liens are crazy long, but the food was mediocre at best.
Not good when mediocre is used as a positive, but that’s really where Sonic shines. Great options for shakes, and the links. Decent menu selection but the quality varies. On one day I’ll have chicken strips with real chicken, but then the next have a chicken strip sandwich which was made of rib meat?! I never know what I’ll get.
On, well, it’s back to Checkers for me after three visits to Sonic.

I visited the Frederick Sonic for the first time this AM, and was hoping to be able to give them a 5-​star review. I usually love Sonic, and particularly their breakfast foods, based upon my prior experience over the past 14 years with Sonic franchises located in the Midwest and in Texas.
I first discovered the Sonic chain while I was in Kansas City on business around 2003, and, while searching for a restaurant where I could get a decent breakfast sandwich, I stumbled upon Sonic and fell in love with the Sonic chain from that point onward. My experience on subsequent visits to Sonic franchises located elsewhere in the Midwest, in western Florida, and in Texas, only solidified my view about Sonic being a great and reliable source of good breakfast sandwiches and breakfast burritos.
Having only experienced the joy of eating breakfasts made by Sonic while traveling in the Midwest, Florida and Texas, I had always kinda hoped that Sonic might eventually open a franchise in Frederick, and was overjoyed when I learned recently that a Sonic franchise had opened in front of the Walmart on Guilford Drive in Frederick!
So, I got in the car and drove 9 miles and 15 minutes this morning (I live way up in the mountains, well outside the city, so it is a longish drive…) to the new Frederick Sonic, intending to purchase two of their breakfast sandwiches (with sausage patties), one for eating as soon as I got home, and the other for tomorrow’s breakfast, along with two of their quarter-​pounder bacon cheeseburgers (I had never before eaten their burgers, and I wanted a couple to throw in the fridge so that I could eat them over the next day or two).
I used the drive-​through lane, and when I ordered the burgers, I specifically asked them to skip the fried breaded onion rings, and to instead substitute grilled onions instead. The woman taking my order cheerfully agreed that this was totally doable, and advised me that I would be charged an extra 30 cents for the change, and also advised me that I could expect to wait a bit for my burgers, as they would need to be custom-​made due to my request for grilled onions instead of fried breaded onion rings. When I was finished ordering, she read my order back to me, and even included an explicit mention of the fact that the burgers were to have no breaded onion rings, and instead would be made with grilled onions.
When I pulled up to the order pick-​up window, the young woman at the window again accurately recited all the details of my order, and told me that it would be ready in 5 to 10 minutes, as it needed to be custom-​made. She also asked if I wanted some ketchup packets with my burgers, and, since I do not keep ketchup at home, I asked for four packets of ketchup, and she agreeed to put them in my bag.
About 10 minutes after I had pulled up to the pick-​up window, my order was ready, and the young woman at the window handed me the two bags containing my order, and again accurately recited the entire contents of the order, including the «no onion rings, grilled onions instead» (as paid for) and told me that there were four ketchup packets, as requested, in the bag containing the burgers.
I looked at my receipt before pulling away in my car, and was pleased to note that it accurately reported «no onion rings, add grilled onions» and also noted the fact that I’d been charged an extra $ 0.30 for the onion upgrade.
Having been lulled into a false sense of security by the seemingly-​precise/​competent service so far, I resisted the urge to open each bag and open each sandwich to check the accuracy of the order fulfillment before driwing away from the window to head for my home in the mountains.
When I reached home and got my order onto the kitchen counter, I opened one of the sausage breakfast sandwich wrappers so that I could eat it, and, for the heck of it, I opened the bag containing the two special-​order quarter-​pounder Bacon Cheeseburgers just to see what Sonic’s burgers looked like. Well, I was surprised when I opened the bag containing the burgers, because not only did it NOT contain any of the requested (and promised) packets of ketchup (yes, I checked the other bag to be sure, but no ketchup packets anywhere!!!) but each of the burgers bore NO trace of the requested grilled onions, and instead each burger bore a breaded onion ring!
Stunned, I re-​checked my Sonic receipt, but it still clearly stated «no onion rings, add grilled onions» and also reflected the fact that I’d been charged an extra $ 0.30 for an onion upgrade!
I later noticed that the receipt stated at the bottom that I could visit
to leave feedback about my order. I tried to visit the site, only to receive a message that the domain was now inactive, and that it was for sale for $ 10k! BIZARRE!
Bottom line: Lousy order fulfillment; way too long a drive to return the burgers to get them done right. First time I have EVER had a problem with a Sonic in the US. This Sonic has problems!

If I could give it 0 stars I totally would! We have been to Sonic’s before and they were all wonderful… the Frederick location was AWFUL! Please do not waste your time! I understand being new and not all there with it yet, but they have been open for a month now and have no excuses!
We went to the front to order our food. It really wasn’t that busy and we were second in line to order our food. When we ordered our food the girl was NOT listening to my order and kept rushing me through it. We waited 25 minutes for our food… wait I thought this was a fast food place? So confused by that! Once we finally got our food it was wrong! I was so mad at this point! The receipt was correct, but the food was wrong! We sent back our sandwiches, and while we waited 15 more minutes for them to fix our sandwiches I ate my burnt to a crisp onion rings. After our sandwiches were replaced they were still wrong! They had no cheese on them, or sauce! I ate a piece of chicken on bread… I could have made that at home! After paying $ 19 for our fast food that took well over an hour I can honestly say we will not be going back to this location! GET IT TOGETHER PEOPLE!

*Gasps and diggs nails into bf’s arm* OMG LOOK OVER THERE!!!
That was my reaction when we were heading home on Buckeystown Pike and I glanced up to see the shining beacon called Sonic on my left. I don’t know what the people of Frederick have done to deserve a delicious Sonic but I am forever thankful.
The drive-​thru line on Friday night wrapped around the parking lot. I timed the wait on my phone and it was almost 27 minutes from the moment we got in line until we got our food. Best 27 minutes I ever spent. We even got a perfect view of the fireworks at the Keys game.
My cheeseburger was just the right size for dinner, even if it was a bit cold. I didn’t care because I came for the tots. Those crispy, golden bites of heaven I can’t get enough of. Mmmmmm.
Did I mention shakes are half off after 8 p.m. You’re welcome.