Starbucks

Best Starbucks on the planet! The staff really makes an effort to get to know you and your order and for me, that goes a long way!

Not my favorite location. The long line that extends to the entrance is in the middle of where people are sitting at the tables. There is also an awkward entrance in from Barnes and noble, and the only way they can get to the back of the line is by walking through the line that is already there. Very very busy location, and the wait time was pretty long.

First time visiting this Starbucks attached to the Barnes and Nobles it was a busy day after Christmas and the man who made the drinks was very passionate about the drinks and even made latte art for the customers. My drink that is always complicated was delicious.

Consistently good coffee and other coffee beverages.
The staff is friendly and efficient.
Nice place to sit while reading a book you just grabbed at the adjoining bookstore. Or maybe you just need a break from every day life to enjoy come people watching.

Went into this Starbuck’s yesterday. There were five baristas behind the counter. The barista on the cash register never passed my order along. After patiently waiting while those behind me got their orders I finally brought it to their attention. He then passed the order along and got it incorrect. The baristas filling the orders then ignored my order while continuing to fill orders of those behind me until I made a big enough stink they probably filled it to get me to leave.
Incompetence clear down the line. Zero stars for customer service.

Typical Starbucks. A bit hard to spot from Route 9 as it sits on the corner of a busy strip mall across from the Natick Mall.
Line moves quickly. Usually easy to find a seat as there is plenty of seating.

Bad place. Bad barista. The coffee was burnt in all of our drinks. Just do not go there. There are others starbucks in the area.

I have seen much better starbucks than this … I am rating this low because of my personal bad experience with my order here.

Can i just tell you how great it us to go to a barnes and nobke and have a real starbucks, instead of the usual ‘barnes café’ that only proudly serves sfarbucks and doesn’t have any of the food or even the right machines to make a good espresso? Well i will tell you, its worth Unilocaling about. Take note every other barnes and noble!

Tall pike every morning and this location is no exception. Thanks for the free wifi and the blast from the past being associated with an actual real honest to goodness bookstore. They are becoming as mythical as the unicorn. Fave coffee for sure.

Sucks

This is an interesting StarBuck’s location. It is attached to Barne’s and Noble, but is its own Starbuck’s. By that I mean to say that it is a full blown Starbuck’s, and not one of those disappointing «we proudly brew Starbucks coffee» coffee shops nside a book store. Outside from that, just your regular Starbuck’s. Nice to see it actually attached to the bookstore!

I agree with previous reviewers… having this attached to the B&N it has its advantages and disadvantages.
It always seems to be hectic or even chaotic in here. There is always people standing around everywhere and just to get a sugar packet is a pain.
The staff are usually friendly but they are always trying to rush you which makes me flustered and then I forget what I want to order!
It is nice though to be able to grab a latte before searching the B&N for a book that you can never find because they always seem to put in a different category than what you would think.
My drinks have always been made right though so while you may have to deal with a little chaos the end result is still good.

While it’s great to be at B&N and have a Starbucks right next door, it’s not great to be at Starbucks with a B&N right next door. When you have time to wander and browse the literature, you have plenty of time to waste standing in line waiting for your coffee. However, when all you want is the coffee to go, it’s frustrating to wait with all the book lovers who thought «what the heck, i might as well get some java while i read a book cover to cover at the store instead of buying it.»

amazing experience, especially at this one connected to the Barnes and Noble bookstore! They actually offered to get me a seasonal item that was not on the menu yet! They created a random coffee drink for me and it was FABULOUS.
And I do feel bad that an angry customer yelled at them for what was obviously her mistake not the Starbucks team’s. She is the one that decided to not be careful carrying books, laptop and coffee and had it spill everywhere.

During a recent trip to Shopper’s World, I swung by to oggle the magazine section at Barnes and get caffeinated. To my surprise, the B&N member card is not accepted in the café. As I spoke with my barista about it, she told me this was a ‘free-​standing’ Starbucks and had no affiliation with the bookseller. Since I wasn’t impressed with her explanation, she had to sell me on a few things.
Little known fact: «Starbucks associates» have more [corporate-​level] training; we know what we’re doing! Also, they tend to have a bigger variety of snacks at the cash counter, and their pastry cases display more product. There is a Starbucks card you can get, it costs nothing, you just put cash on it like a debit card, and you get discounts on add-​ons such as soy milk and flavor shots.
Sidenote: The barista who took my order cracked my stuff up. She was wearing an ‘I love being awesome’ pin on her lapel which seemed to sum up our conversation. And she enjoyed witty banter, or at least convincingly humored me with her sales pitch.

Convenient location, and they never switch my orders up like other places («oh, you said soy milk? I thought you said 2% milk.»).
Most of the baristas are friendly and engaging. Some of them get irritated when you tell them you want your coffee in the biggest bucket they can find. («You mean a venti? Why not just say venti? OK, a venti.»)
Sometimes the mochas can be a little weird, but it’s like that at every Starbucks. It depends on what size you get and how heavy-​handed your barista is. Try the newest incarnation (the dark cherry mocha), and you’ll fall in love. Especially if you have a food allergy like me, and cannot eat chocolate covered cherries.
Speaking of allergies, if you have a severe milk allergy I recommend skipping this place. There is plenty of cross-​contamination. I have a very moderate allergy, so I just get a bit of an icky tummy (although I have on a few occasions had a full blown reaction from a drink…).
The prices are off the charts. $ 5 for a mocha I could make at home for $ 1 is a little much. And yet I continue to patronize their establishment… they must be doing something right! :D

Having a Starbucks that’s right next to a Barnes and Nobles is very convenient — particularly when you’re out Christmas shopping. Only drawback is that this location is very small. It’s somewhat amusing and annoying that so many people take their coffee into Barnes and Noble — only to grab a book/​magazine and proceed to take up residence there. I’m amazed that B&N never tossed people out of there — but I’m hoping to witness it one day.