NextCare Urgent Care

I took advantage of the check in online feature, which is great! I received up to date texts if there were any changes in the time and was able to show up close to the time I would be seen.
The staff at the front was slow and did not make me feel welcomed. It took nearly 25 minutes for me to be checked in, that’s after I filled out the paperwork, etc. It’s possible it took a while since this was my first visit. I didn’t wait long to be called back after I was checked in since I did the online sign in.
The nurse and doctor were quick and nice. When the doctor finished up I was instructed to wait in the front for discharge. It took 45 minutes to discharge me. I’ve been to a fair share of urgent care clinics and I’ve never waited this long for discharge, needless to say I was very disappointed.
I like the online check in feature, however I will only return here as a last resort.

Outstanding medical center. Staff are here to help the patient and the doctor was great. Quick service!

Wasn’t feeling well and decided to give NextCare a try… I am so happy I did!!! From the minute I walked in, the staff was AWESOME and very efficient! I was not left waiting long before I was taken in back to be seen, which with the way I felt, was very appreciated! After being seen, they called the prescriptions in for me to eliminate my wait time at the pharmacy!!! How awesome is that??? I have been telling everyone how amazing the visit was as it is so commonplace nowadays to be left sitting in waiting rooms for far too long!!! If you need quick service and a extremely pleasant atmosphere, come here!!!

We took our 4 year old in for an infected ingrown toenail. We were in and out in 30 minutes. Everyone was so nice and the clinic was so clean. The only negative I noticed was the PA smacking on bubble gum during our appointment. Seems unprofessional. Obviously, that didn’t affect the great level of care we received. We will definitely go back if we need to.

Two hours waiting in the lobby. Close to an hour waiting in the exam room waiting on the Doctor. Yea, this won’t happen again. The Front desk staff were gracious and very prompt. I will let Ft Bragg know the same about sending other service members here for treatment.

I’ve been here twice, both times a little different.
The first time I had to wait about an hour to be seen. It was flu season, and It was VERY busy, lots of sick kids and even some people limping around. The PA I saw was very professional and gave me the care I needed. After getting my prescription I was there about 1.5 hours.
The second time I came it was on a Friday evening. I called ahead this time for an appointment. This time I was out with my prescription in hand in 25 minutes! I guess it all depends on when you go and if you call ahead or not.
As someone who works during the times that my doctors office is open, this is definitely a good option. Besides, I would wait just as long at my regular clinic.
They take Tri-​Care, you just have to call ahead for an authorization. You can even go during business hours as long as you tell them you tried to make an appointment with your provider and they were booked. Only downside is you have to pay for the meds, which might have a copay of like $ 5 – 10. No biggie!

Very unprofessional. Receptionist is eating lunch at the desk with customers checking in for appointments. Would never recommend this place or any Nextcare.

I had to wait 60 minutes to be moved to the private examination room. Then 30 minutes more in the room. I know what I had a simple sinus infection. The doctor came in and left in 2-​minutes flat. I came for a simple refill and antibiotics for my sinus infection. I can not recommend this promt-​care unless it’s an absolute emergency or weekend.
The staff at the desk are deserving of 5-​stars. They try to make your wait as painless as possible and interact with the family and patients. They are endearing and kind.
The waiting hall up front is clean and well organized. The actual waiting room/​examination room is dirty and nasty. (At least the one I was in) Floors are dirty and grimy, the walls have small blood spatter? The examination table has blood and dried up rust and looks as though it hasn’t been wiped clean in months?

So I make an appointment a week ahead of time. I give them all my information including insurance, I get to the office, the front desk gives me a bible sized packet to fill out. Ok no big deal. I finish the packet with a major hand cramp (30 minutes later). I sit in the waiting area watching people go in and out and finally about an hour later the lady tells me I have to pay $ 150 for deductible. So when they ran my insurance when I made the appointment they couldn’t have told me that??? Get your shit together guys! Never ever waste your time here!

Well this is our first time here my wife and have broken out with a rash. Mine was not as bad as hers. We waited 40 man to be seen. We were told that their was only one doctor on duty. The doctor came in stated that we have a rash caused by sweat glands and gave an prescription for antibiotics. I hope this works after a quick exam. Very clean office

Instead of waiting 3 – 4 hours at the ER at WOMAC or Cape Fear, you can come here and be seen here very quickly. They are the only urgent care I know of that is open till midnight on the weekends. It is rarely busy then, and you get in and get out. Nextcare also accepts Tri-​care which is awesome! I highly recommend this place!

This place is a total rip off and I wouldn’t go here again of they were the last urgent care facility on earth. They charged me $ 220 to see the PA. Not a real doctor, a PA, who saw me for less than 5 minutes. To make it worse they charged me $ 100 for an antibiotic injection that I got before from haymount urgent care free of charge. Then they charged me $ 49 to actually give me the injection. And billed me $ 20 for a simple urine dip test and $ 96 for «office services» so $ 485 later I was treated for something another urgent care place only charged me $ 120. The only reason I went here is because they were open on a Saturday night. What a bunch of bs the girl at the desk couple not even explain what the $ 96 charge was for. I’m going to file a complaint with the BBB because this charge is ludicrous and people who have very little to no money would be better off calling around and finding some place that is actually friendly and cares about their patients and doesn’t charge you an arm and a leg to be treated for a simple UTI. Shame on this place for gouging patients for every last dollar they can!!! I’d give them no stars if I could!!!