Ingold Tire & Auto Service Center

I came here two times. I am very satisfied with their service and price. First for oil change and second time for overheat problem. Great service great price for my jeep cherokee 1999.

Excellent, honest, affordable and friendly service. The location can’t be beat and they’ll help you with transport while they have your car.

Straight talk, reasonable prices, quick service. Not much else to say

HONEST! I went in with a bubble in my tire, got a quote for a new tire and left my car. When I returned the man told me that he wrote down the wrong size and the correct size would be even cheaper. They were friendly, fast and extremely reasonably priced. Only $ 100 for everything! 5 stars!

I’m moving from Durham next week and am sad I’ll have to leave Ingold’s. They’ve always taken care of me, explained everything thoroughly, and done a first rate job. When I blew a tire, they helped scrounge through my entire car for a tiny piece because I had misplaced it, and were so understanding about it. The staff there is exceptionally nice, and service is always quick. Great prices as well. I can’t recommend them highly enough.

I’ve been a customer here for over three years, so it’s high time I wrote a review. These guys are fantastic! Their prices are reasonable, their estimates are spot on, and I trust their work. I’ve never felt like I’ve been «had» or screwed over. Today I stopped by with an emergency tire problem right at closing time. They recognized me and agreed to stay a few minutes and help me out. They did NOT have to do that.
They usually offer drop off service in the mornings and have a nice waiting room if you care to wait. They go the extra mile to help you find tires that match what you’ve already got or get you the best deal on new tires as possible. Two big thumbs up!

Great service! Ended up here after a bad experience with inspection and it passed at Ingold, nothing was wrong. I also needed new tires, Bill was super helpful and called me several times about tires and finding the right replacement ones. Not overpriced and they have great service — i dropped off my car and they took me to school and picked me up when it was done :)

These people are as great as the previous reviews say they are – honest, friendly, knowledgeable and the prices are fair too. This is by far the place I trust the most when I have issues with tires or brakes and they’ve given us fantastic advice on other automotive issues as well!

Nail in my tire? Crap. I don’t know of any decent auto shops in this area as I always go back to my hometown to get my auto needs met at Ed’s Tire where I have been going for about 7 years… The idea of going to another auto shop that may take advantage of me because I’m a young woman (who appears to not know anything about cars) is scary, but I found the reviews of Ingold Tire to be good and close enough to my internship that I took a chance… and I’m glad I did! The manager (I think?) was very nice and friendly. I got there before they even opened since I wasn’t sure if they’d be busy or not and he was nice enough to let me in while he was setting up the store. It took about 30 mins to plug my tire up and it was only $ 20, yay! I am happy that I wasn’t pressured to do other work (although he told me I needed new tires and even gave me a quote to compare with my usual auto shop). I do wish they filled my tire back up to the appropriate psi level instead of keeping it at the level it was when I came in (air can still leak even with a nail blocking the hole).
All in all though, I’d definitely come back here if I don’t have the time to drive back to my usual auto shop.

Amazing customer service and worked exceptionally quickly. Go to Ingold for your car problems! There’s a reason they have such strong customer loyalty.

A most pleasant surprise after a nail in the tire. Simply the best tire dealer I have ever dealt with. Far more sensible than the auto dealer, where I would have paid TWENTY times as much for the same result!
Returned a few weeks later for state inspection. Tip top, very quick and pleasant service. Just a pleasure to deal with at a VERY reasonable price. They run rings around the dealer!

I called Ingold for a price inquiry on a repair I needed after seeing all the positive reviews on Unilocal.While other places were charging $ 260+ for a CV axel replacement, Ingold quoted $ 190. Although they said that the price was only an estimate, they stayed true to their word and I ended up only having to pay $ 190+ tax. This place truly is gold: service, quality, and price are all spot on.

Shopped around for a tire/​shocks replacement place online but none of them received the consistently solid reviews as Ingold’s; however nothing was newer than 2012. I rolled the dice and took a chance and I can see why this place got such favorable reviews. From the initial call to setup an appointment (I don’t think it’s required but can’t hurt), the gentleman by the name of Bill was very helpful. Having heard I was in a slight time-​crunch, he worked me in on the next available day and made sure my tires/​parts were already in hand when I arrived. He asked me what I wanted, quoted a very reasonable price on the tires, and when I arrived everything was just as we drew it up. Costs of the shocks and labor were lower than expected, which was a pleasant surprise.
Free Wifi was helpful to pass the time and the wait area is pretty standard (vending, coffee, TV) and the chairs were comfy. In the waiting area though I could tell this place gets a lot of repeat business. You can tell the staff have built relationships with their customers throughout the years and after my experience I can see why they come back.
Even though I’ve only had one experience with this shop, it’s enough for me to put them at the top of my list for future work until they prove me wrong. Staff was very friendly, very helpful, the work was solid, and the price was great. What more could you want?
Since there wasn’t a review newer than 2012, I felt I should at least let others know that this place does still exist and deserves the same recognition a year later. Still a good find and worth looking into if you need a good auto shop.

Ingold’s is not exactly pretty — you’re not going to get mocha latteccinos in the waiting room — but these guys are exactly what I’m looking for in a tire joint: honest, competent and quick. They have been in business for a very long time. While I was in the waiting room I struck up a conversation with a couple that drove up from chapel hill because they have been coming to Ingold’s for decades. They were telling me, unbidden, how Ingold’s is the best tire joint in the triangle and has been for decades.

I had forgotten about this gem until I was ripped off by another tire/​service center in Durham (avoid Colonial Tire at the ⁵⁵⁄₅₄ intersection! They are under new management & will rip you off)! I needed 4 new tires and Ingold is no nonsense. They tell you the price and they don’t tack on additional fees like mounting, lifetime balance & rotation, etc. The price I was quoted was the price I paid! I also needed an alignment, which was reasonably priced (around $ 74) and a state inspection. I came out of there paying exactly what I had anticipated and they didn’t come back to me and tell me I needed additional costly repairs (like Colonial Tire did). They are friendly & efficient. I brought it in around 9am and they had it ready for me to pick up by 11am!
They seemed genuinely appreciative of my business and were so pleasant! We will be using them for all services from this point forward!

I came home from a holiday weekend to discover a dead litter of feral kittens in our basement and a near-​flat tire on my car. Sigh. My hubby told me to run down the road to Merchant’s Tires. But being the Unilocaler I am, I checked here first. Woah. Avoid.
Luckily, positive reviews pointed me in the direction of Ingold which is just downtown. I walked in and asked if they could take a look at my tire, dropped my keys, and sat in the offset waiting room. They do have wifi, a TV, and a coffee maker with some vending machines. Would’ve loved to see a water cooler in there.
They had my car ready in about 45 minutes. Culprit: roofing nail. Got a plug put in for just $ 20. The guy at the desk was so nice, and genuinely thanked me for my business. He definitely earned another customer.

You go in and there is no BS. The tire costs x. No extra mounting fees, etc. This is one of the only times that I have gone into a car services place that I have not felt ripped off or that they are trying to upsell the crap out of me. I got 2 goodyear tires installed for less than $ 180. I give my highest recommendation and I will never go anywhere else for tires again.

I have an ’88 Toyota MR2 that I race in autocrosses, and I took it in this morning for an alignment. Many shops will only go «by the computer» — they will adjust your car until all of the the measurements fall within the factory standard and then leave it at that. I came in with a specific setup in mind, and the mechanic was willing to work with me to get the alignment as close as possible to what I wanted. Both the mechanic and the people behind the counter were friendly and knowledgeable. The prices were very reasonable as well — $ 60 to get four tires mounted and balanced (I brought the wheels and tires in — it’s $ 80 if they’re still on the car), and $ 70 for an alignment (both after tax). Highly recommended!

Very honest, affordable, and timely. Don’t worry when you bring your car to this longstanding service center — they don’t overcharge, over-​diagnose, and will work on your schedule to get your car fixed quickly. I won’t go anywhere else in Durham.

Honest and affordable, What more do you want in a service center. I was told I needed new break pads from my dealership service center then took my car here. Surprise, turns out I don’t need them!
Thank you Ingold for saving me money and a large headache.
I would recommend them to everyone.