Pizza Hut

The people there are always really nice. Especially the server, Jacob and the driver, I believe his name was Ryan? Give them good tips. The place is a lot cleaner than it was years ago, and the food is good.

Always disappointing. Its completely gross inside the building but I decided to order take out because in general, I like Pizza Hut pizza. Well this location needs to just give up and go home! Their pizza doesn’t even taste like other Pizza Huts and surprisingly, my last pizza was burnt, aren’t their ovens on timers? Not sure how that happens. They aren’t too friendly, or too bright, but its fast food so I can forgive that. I can’t forgive the gross, dirty building or the awful pizza. Do not waste your money or time!

If I could give no stars I would! I’ve ordered from this place trying to give it a chance I’ve waited from an hour to well over two hours on numerous occasions. The manager has even showed up one of those times apologizing but it still didn’t get any better. Worst delivery service ever experienced!

took FOREVER to get my food. the delivery to my house which is ten minutes away from the pizzahut took over 2 hrs. i ended up getting my food for free which was only right for the suck ass service.

Excellent service. We came shortly before closing. Everyone was tired. We ordered a large pan pizza, but a specialty pizza was made by mistake; so we were offered 2 medium pizzas. They were deliciously made. Friendly customer services. Somehow this pizza here tastes better than other pizza hut.

CAN I GIVE NEGATIVE STARS! Worst Pizza Hut I’ve ever dealt with, scratch that, worst delivery joint I’ve ever dealt with. This is the second time I’ve have ordered on line from this location. The first time the website said 45 minutes for delivery and I waited an hour before I checked on the status. When I called, the fella on the phone was bordering on unpleasant, but I can understand as their computer system was acting up. They did give me a $ 10 discount, but the final delivery time was well over an hour. The second time I ordered the website told me 28 minutes for delivery. I again waited an hour before I called. I talked to an employee who said we were one of the next pizzas to be delivered… I’m still waiting and approaching the two hour mark. When I asked how long it would be before it got here he said he was unsure. They are offering a discount, up to half off, if I call back when the delivery guy gets here, but it’s not worth it. This Pizza Hut is off my list of options, it’s the worst. Good luck, but I’ll be sticking to Chinese food in the future.
PS. Final delivery time was two hours and twenty eight minutes… pizza was only warm when it finally arrived. I spoke with the manager at the 2 hour point, who sounded a little beat down on the phone, probably because I wasn’t the only unhappy customer that night. He claimed they only had one delivery driver, which seems like a big mistake on a Saturday, but I don’t run the joint so who knows. Either way, the pizza was free, but this Pizza Hut has lost me as a customer.

Never fails to disappoint. Service us beyond slow. Staff are rude and couldn’t care any less. The centralized phone system is awful. Called today to order and told the wait is 40 minutes. That defeats the reason for ordering pizza. Canceling the order was another debacle.

Buffet, buffet, buffet… that is all. I wouldn’t really call Pizza Hut pizza. But I will not argue with 7 bucks for all you can eat that doesn’t make me vomit.
Try to get there early if you can. They tend to start a little slow. But once it gets going they roll out pretty fast.
The customer service is nice. They generally only have a few people there for the buffet. So be patient.

This Pizza hut is one of the worst. ordered a pizza for delivery waited over a hour when they are 10 minutes down the road. Called the place and they said the pizza would be there in 20 minutes. waited another 30 minutes and they called back saying the driver apparently got lost. This day in age with gps that is hard to believe. will not be going back here.

I agree this Pizza Hut in Dover is not good when I was there getting their specials. It was chaos and confusion ordering and picking up. Also, I noticed the dining facility was not too clean. Pizza Hut is not what it used to be when we used to enjoy comfort and cozy dining. The pizza did not come out right. Not the Pizza Hut I remembered when we used to like pizza growing up.