FedEx Office Ship Center

Avoid, avoid!
Where should I start? Unhelpful for the most part? Yes. Incompetent? Yes. Don’t give a shit? Yes.
I got zero help in the least and was not told a shred of ANYTHING about FedEx’s rules regarding shipping a rifle to the manufacturer for repairs under warranty.
As such, I didn’t know I had an option of sending it via ground and not 2-​Day Air. The 2-​Day Air charge was just over $ 200 for a 15 lb package. Yes, that’s right. $ 200.
I was given no guidance, no instruction, and indeed was told directly by the worthless store manager that I had no option but to send it by air — and this was after several people flipped through the Fed Ex shipping manual.
Were they just incompetent or outright lying? I found out later from a licensed firearms dealer that yes indeed they ship firearms via ground and it’s done ALL the time. He told me I had been «shafted» and «robbed.»
At that point I had to question as to whether the manager who charged me this ridiculous price was doing this because he was anti-​gun and per shipping rules I had to notify them that I was shipping an unloaded rifle.
And don’t bother contacting their national customer service people; they’ll give you a generic robo-​response, pretend to scold the person that responded in such a way as to that they clearly did NOT read the email sent them, and then eventually stop responding entirely — without resolving the issue, giving me some sort of refund or at least consolation that the assholes at this location had some kind of re-​training or SOMETHING to get their heads out of their buttholes.
And they have a very poor selection of boxes and that also added to the cost of shipping my rifle.
Screw these people.
NEVER AGAIN.
SCUM!!!

Do NOT go here if you need copies. They have ONE copier and anyone and everyone’s jobs can jump ahead of you on it. Waited ten minutes in line behind an idiot who had him running back and forth to this one copier for multiple small copy jobs, and by the time I got up to talk to the guy who finally told me the deal, I would have had to wait longer in the copy line behind several other people. I finally gave up and begged my neighbor print these 20 color copies for me.
This is a serious bummer, because this location is the closest to where I live.

Let’s keep this short and sweet– I received EXCELLENT customer service and was treated really well by the manager and staff.
Prices are way better than UPS!
While I was in mailing an irregular sized package, I noticed several regular customers making drop offs and pick up all very friendly with the staff.
This location is quality with that great neighborhood feel. I’ll be making this my regular shipping spot for sure!

I spent 10 minutes (i know because my parking meeter said 15 minutes when I went in and 5 when I got back) today at this Fedex location. Was there a line. Yes! One person ahead of me and of course he was being chatted up the whole time by the counter clerk. Ever so slowly they chatted while slowly filling out the waybill together… so friendly… telling each other their life stories… at the counter, while I waited… AND…waited. How do I attach this to my box? OH boy now it gets good HOW oh HOW do we do this? Let’s seeeeeeee. Uh ya, I thnk thats it, no wait let me get this phone call. Ok, now lets put in on, wait no, another phone call. Phone call, another phone call, etc. etc. All this time I am waiting only because I needed a blank domestic waybill to fill out… on my own… without help, ya. No they could not leave any of those out at the self-​service counter. No, sir you just need to wait your turn and be patient. Oh and that box you want to send your documents in costs $ 2, no, wait thats $ 2.15 with tax.
After I finally gave up, threw my $ 3 at the clerk without getting my change I went home to see if there were any other way to send my 4.25 lb box of documents overnight to Miami Beach. Yes, its called USPS Express. What? FREE BOXES? WHAT? IT COSTS ½ OF WHAT FEDEX WANTED? $ 45 flat rate vs. Fedex overnight for $ 90. I was even able to print out my waybill and pay online at home! NEVER NEVER will I set foot in a FEDEX AGAIN!

Criminals and thieves.
The fat, ginger-​bearded kid was extremely rude (because no, it is not «a dead giveaway» that you are not allowed to use duct-​tape on packages with FedEx — a policy designed to get you to buy a $ 6 box).
Unfortunately, I left my cell phone on the counter when I left, exasperated with their inability to explain their corporate policy on the boxes. When I returned (the second time) to ask if they had seen it, the lady waived her hands saying, «oh no, we haven’t seen anything — we don’t have anything here.»
Too bad. I went home and turned on my free locator service with AVG Mobile and it put the phone square in the middle of the back room, with a wifi signal less than a minute old. When I returned and told them I had the locator service and it had placed the phone in the store, the lady swore «she thought it was her coworkers phone!!!» Yeah right.
These people want to run national mail? Strange how their number one sub-​contractor is USPS.

Ridiculous rates. «We have no control over rates.» I just spent $ 18 to ship a cd a few states away, $ 7 more than what it cost to ship a larger box, and this was my consolation. Do not waste your money. Just use USPS. Never again, FedEx.

This is the best place to ship something in all of Downtown/​Uptown. The guy at the front, John, is always happy and helpful to everyone that walks through the door. The others are friendly and helpful as well.
They will help you ship whatever.

I went into FedEx to ship a small ground package and was expecting «to get my eyeballs riped out» but the whole charge including the box was $ 11. Not only was the price good but so was the service, very professional, very friendly. FedEx is definitely the best game in town, but I guess that isn’t too hard when your competitors are run by lazy unions (UPS) or government workers (USPS). FedEx please keep up the great job.