Luxe Dental

The Good
5-​stars for having a beautiful, clean office and friendly staff. It was the best looking dental office I’ve seen!
The Bad
3-​stars for trying to up-​sell me a ¾ porcelain crown that I don’t need (similar to other reviewers below), and on top of that a whole bunch of other «recommendations» that adds $$$ to the bill that my insurance can’t cover. I sent my x-​rays to my dentist friend and she said it’s not necessary. She warned me that unfortunately, most dental offices are there to make money off of you and don’t necessarily recommend what is best for you. In this case, this dental practice survives in West Village by recommending several procedures you don’t need. You’re essentially paying for their rent. Don’t let the glitz and glam blind you.
A few weeks after my check-​up, they called me back asking if I’m still coming back for teeth cleaning. Since my insurance will cover it, I said yes. Of course, they asked in response, «what about the other procedures that we recommended?». I said that I’m not interested. They said they’ll talk to their dental hygienist about that and will call me back. In my head I was wondering, what is there to talk about? It’s only teeth cleaning. In the end, they never called me back. I’m assuming it’s because they can’t make any money off of me.
In summary, go to Luxe Dental if you want to pay their rent! :)

I cannot say enough nice things about Luxe Dental! My daughter is in Dallas for school and has had some major dental issues come up due to a long term illness. She also has major, major dental anxiety. I found Luxe on line and thought it would be just what she needed, and I was right. They had to do some major dental work and they made it as easy for us as possible. My daughter came in with her teeth nearly falling apart, and now she has a gorgeous, healthy smile and they were soo good to her, I think she will be able to go back for a cleaning with little or no anxiety. She ended up having two full days of dental work, and she had to be under conscious sedation. Every detail was taken care of meticulously. During her recovery, they were completely available to us ²⁴⁄₇. I would send a text with a questions about pain management, and would get a response in 1 or 2 minutes. Incredible. The doctor is the very best at what she does and is very easy to talk to, and cared a lot about my daughter’s well being. Her entire team is amazing. The real jewel of the practice is Amanda — she does everything from office management to assisting and she communicated with me about every detail and made this difficult time so much easier. Regarding the comments here about the cost. Yes — everything they offer is the best. Since our daughter is so young, that is what we wanted for her. They are very reasonable, easy people to talk to. If you want to have a conversation about less expensive options, I“m sure they would do that — and do a great job for you!

This office is beautiful and has state of the art equipments. The staff is very friendly and my cleaning was very thorough!
The dentist came in and barely read my chart though. I understand you have alot of patients to see, but 1 minute to read my chart isn’t asking for much. She told me I only have 1 cavity and I should take care of it ASAP. I had to point out to her that the hygenist that cleand my teeth reported 4 cavities. She took another look to realize there was in fact 4 cavities. Meh.
I was quoted for a porcelain onlay, ²⁄₃ crown, which files some teeth away to fit the crown (this would have cost me $ 400 with my current insurance). I sent my sister, who is a dentist that lives in a different state, a copy of my x-​rays. My sister said that all I needed was a regular fill, which would cost approx $ 30 with my insurace. I’ll go ahead and fill it for $ 30. Thanks.
I assume the upsell is to cover all the fancy equipments.
Edited– I changed from a 3 star to 2 star solely on the comment in the response about composites lasting «at best» 2 – 3 years. Easy Google search shows its easily 7 years. Also, my sister (out of town) is a dentist.

I have never been to such an amazing dental office like this one. The dentist is very efficient and always makes sure that I am comfortable. I’m extremely happy with the outcome of using Luxe.

To say that I have dental anxiety is to say that there are a few drops of water in the Atlantic Ocean. I’m what most dentists call their «special patient», and it’s been a struggle for me to find a good place to get the work I need with the sedation I want. Luxe has been heaven for me (even though it took me 2 years to finally get all of my work taken care of, due to my own craziness). How this place has anything but 5 star reviews is beyond me.
Clean, modern facilities? Uh, check. DOUBLE check. This is the nicest dental office I’ve ever visited. TVs in every room (though I’m always too drugged to know that they’re on), extremely comfortable chairs. Trust me on this one; I’ve spent 5 – 7 hours in them on multiple occasions with ZERO soreness or discomfort. They machine their own CEREC crowns, too, which means you don’t have to leave with a temporary and come back once the real crown is made by an outside lab. Who wouldn’t want to make ONE trip for that kind of dental work?
Friendly staff? Uh, TRIPLE check. I can’t overstate this enough: every single person here has been top notch and professional, from the back office staff to the hygienists to the wonderful, WONDERFUL office manager who oversees my sedation. I’ve had nothing but kind, understanding treatment from them. And then there’s Dr. Nguyen. Friendly, explains all work, understands that I don’t do well in dental chairs, and does top notch work. I went to another dentist (friend of our family) just to get a second opinion (because I needed nearly every single tooth in my head worked on), and he even asked who did my teeth. «Luxe Dental in Uptown», I replied. His comment: «It’s really good work.»
Now to the kicker, which I see some people on Unilocal complaining about: price. I’ve had a MASSIVE amount of dental work done. All 4 quadrants of my mouth required root canals, fillings, crowns, veneers, you name it. I ran all of their pricing by another dentist and guess what? It was the same. This isn’t some overpriced Uptown dental office-​cum-​day spa. They charge you a fair price for good work in a fantastic environment, and I see no reason to complain about this.
Overall, if you’re shopping for a dentist, I see ZERO reason you should bypass Luxe. I drive from nearly Fort Worth to come here because of how I’m treated; they’re that good.
One note: I had a hard time finding a dentist who would actually knock me out without general anesthesia. Most offices will do nitrous OR Halcion/​Triazolam, not both. Dr. Nguyen and her staff will allow both at the same time (for a small fee, of course), and to me that’s a godsend. I’ve been able to have hours and hours of work done at once, and I barely remember even being there. You will likely have to go back in for a bite adjustment, but who wouldn’t expect that?
Dr. Nguyen and staff: keep it up. You guys are fantastic, and don’t let any of these reviewers tell you otherwise!

So she said I needed a root canal. Thank my lucky stars that I got a second opinion from an endodontist who said there is no reason in the world why I should have been told I needed a root canal. She didn’t even go through all of the diagnostics. She put cold on my tooth and asked if it hurt. Yes, it hurt she had cold on my tooth and gums for several minutes. This lady is scary… Beware.

great location in west village — parking is easy to find on the street or in the parking garage.
walk in and it feels like you’re walking in to a hotel.
nice boutique dentistry here — the dental assistant that does the cleaning is very nice and easy on the tools (minimal pain). Nice friendly staff — it’s too bad we moved and will now have to find another dentist.

I have never seen a more beautiful dental office in my life! What a snazzy place! In fact, it looks more like a spa than a dentist’s office which is a really pleasant change from the many grungy 1970’s buildings that house most dentist offices.
I think one of the best advantages of Luxe is that they have a special little xray wand that snaps a shot of every single tooth – that you then get to see the xray of each individual tooth on a flat screen tv in front of you – so there is no denying any decay or work needing to be done. I think Dr. Nguyen is very professional, did a great job with my seven! cavities, and for an added bonus Dr. Nguyen is gorgeous.

My teeth have never been happier. Dr. Nguyen is a perfectionist and wonderful dentist. Super friendly staff, and they are constantly making sure you’re comfortable. I’ve never liked the dentist, but now I do. :)

love the location since parking is easy to find and it is close to my house. it was easy to get an appt and when i first walked in i thought i was in a classy hotel. the staff all were very nice. they took a lot of time to exam me since it was my first time there. i went to my last dentist for over 10 years so it never occurred to me that i would be upselled but now i feel i did. they had to replace a filling that was cracking and suggested that i replace a few more. after paying for the first filling i didn’t do the rest since my old dentist never mentioned that i’ll need to replace so many filling.
PS just changed my rating from 3 stars to 1 since i get a message from lux after i left my last review. i really don’t appreciate getting a call about my review!

Great experience ! Everyone was great and the pricing was very reasonable. The Dr. Was super nice and answered all my questions price was reasonable and the place is very modern and very high tech. I would recommend

If you’re worried about going to a boutique dentist and getting ripped off, I was too. I can tell you that the treatment plan I got from Dr. Nguyen at Luxe Dental was the same as a second opinion from a non-​boutique dentist office in Dallas. Also, Luxe Dental is a preferred provider for MetLife Dental.
Pros:
–Great location in West Village, Uptown Dallas with easy access to parking
–Dr. Nguyen and Dr. Lu are very good at what they do and communicate with you throughout the process
–The dental hygienists/​technicians are very competent and work alongside Dr. Nguyen and Dr. Lu very well
–State of the art dental technology (that I didn’t even know existed) like digital imaging, 3-​D imaging, some sort of photo scan that highlights where decay is
–EVERYONE is concerned about your comfort from the moment you walk in and throughout your dental work
–They offer you water, blankets, pillows, noise-​cancelling headphones, iPod, tv/​remotes, etc.
–Super clean office, rooms and materials
–Great follow-​up from the office to make sure you’re okay
Cons:
–I really don’t have any for Luxe Dental. I think medical costs suck in general and Luxe Dental was very open to working out payment options with me even though I just opted to pay in full. It also helped that their prices are cheaper with reduced with MetLife Preferred Provider pricing.
I would definitely recommend them to my friends. :)

I will start this by saying I HATE going to the dentist. I have had a very bad experience in the past and major anxiety even for just a cavity. I have gone to many dentists, and they never make the cut. I think I have finally found a keeper! I have already had a wisdom tooth pulled and a root canal at Luxe. YUCK!
POSITIVES:
Doc is super friendly and talented
Xanax and Nitrous (life changer for me and dental experience! costs $ 55 for the nitrous)
Painless
Noise cancelling head phones and ipod
TV (you can control the remote)
They do everything in house, convenient
Up to date technology (they show you the pictures, but I prefer not to see them)
NEGATIVES:
No weekend or evening hours — its very hard for me to find time during the week std. business hours, I have to work!
Pretty expensive even with insurance, but the experience is worth it to me

Best dental practice I have ever been to! Dr. Nguyen is the best dentist I have ever encountered. She is very meticulous to detail, and very focused on her patients well-​being, happiness and most importantly, comfort. The staff is very courteous and nice as well. I will never go to another dentist as long as I am living in Dallas. She did everything possible from saving me from a root canal (and was successful). She took her time to make sure everything was perfect. She even uses distraction methods to make sure the shots are painless, which helps a lot since I have needle anxiety.
I am going back next Friday for a Zoom whitening treatment since they are having a special right now!